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MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.
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The order process was easy and the delivery was faster than expected. The items looked good and are for my son-in-law who will give them a more thorough inspection.
Ordered on 12/15. Called to check status and had to pay extra shipping to guarantee holiday delivery; not satisfied. Prices were good. Free t-shirt was not desirable; that is why it's free. Packaging was not good. Came in bag that was ripped. Goggle box was smashed and goggles were in separate packaging. Extra packaging for items that could be damaged would be better suited.
I spent as much on shipping as I did on the shirt to get it within 3 working days. No where does it tell you they don't ship for 3 days THEN the clock starts ticking on the 2 day shipment. It wound up taking a week to recieve. If I had known that I would not have paid for the "quick ship". Very disappointing.
But the shirt is great!
After reviewing my order, I decided to change the size, but the order had been 'processed'. I sent an email hoping to catch the order and the order desk found it, changed the item size and let me know it was taken care of. Sounds simple, but very rare today!
Gear showed up on time and as described, it is a gift so it is yet to be used to see how it will hold up. But as far as my experience with the company, they were very helpful and my shipment was actually delivered a day or two early which is always a good thing. I would recommend them!
Motocross giant is easy and helpful, whether you're in the store or shopping online.it was quick and we received it fairly quickly.
My shopping experience was really good. The selection of kit was large and the service was very good.
I rate them 5 stars. I placed my order and few days later received my product. I would definetly recommend them to friends and family.
Top shop for a french customer it's realy easy to order from this shop!
You can chose many shipping solution.
Top boutique pour un client Français il est facile de commander sur ce site, on peut choisir plusieurs type d'expédition
I have Sidi Crossfire 2 SRS boots. I found replacement screws on Motocross Giant's website and selected the product based on the product image. The parts did not even ship for an entire week, even though they were in stock. When they finally arrived, the screws did not match the product image and now I have the wrong parts. At this point, there's no time to have them replaced as I will miss the event for which I purchased these part. Thanks for nothing.
Motocross Giant made it pretty easy to return my purchased item. After calling them, they directed how to do it and and my new item came quickly. Thanks for making it easy.
We still have not received or order as Motocross Giant sent it to another country
My experience was great the people were extremely nice over the phone helpful over the Internet chat and shipping was quick! Thanks guys we will defiantly be using you again!
So far so good, it's a gift so if there's to be a complaint it'll come after Christmas.
Absolutely love the personalized jersey set I got my son. Exceeded my expectations
Well described item, easy to use check out procedures, fast email confirmation, tracking #. Very pleasant sale staff they were out of my pants size I was call immediately to be notified and fix the issue.my hat off to them continue the great work thanks to all and HAPPY HOLIDAY!.
Answer: Via mail by no means! Two times I've send a mail to them, two times no reply. Very unusual for a retail company in the USA!
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