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MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.
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Great customer service but took a long time to ship.
Always fast and excellent service. Been using them for years and always good service and easy to order website.
No tracking email was sent and my order should have arrived last week.
Timely and everything was packaged perfectly to avoid damage, will shop again with them
Got a great product with prompt delivery. Price was among the best.
Goes a long inquiry, it has been 2 weeks the order is not shipped
Great prices plus a discount code from an email meant a great deal on Christmas gifts. I love the "this is a gift" option (I forget the exact wording) that allows the order to be shipped on inconspicuous packaging. Another great year of gifts ordered from Motocross Giant.
Great products and great turn around time for shipping.
The man who helped me was Brandon M. He was a very good help for getting me the items I needed! The communication via email was phenomonal and he is a very great asset to your team! Thank you for making this an easy process!
I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.
Had a great experience with motocrossgiant no problems
I have made several phone calls for tracking information, they keep telling me they will return phone call with the information but I haven't heard anything yet.
Although the original product I had ordered was no longer available, I was promptly notified within 24 hours and item I did end up getting was the better option and cheaper in the long run. I was happy with the personal help I received.
Placed order over a week ago still no email that my order has shipped. I would expect the order to ship much faster than what has transpired.
Ordering online was very user friendly and I received my order timely!
It's been over a week since my order was placed and it still hasn't shipped. Ridiculous!
Answer: Via mail by no means! Two times I've send a mail to them, two times no reply. Very unusual for a retail company in the USA!
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