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MotocrossGiant

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MotocrossGiant Reviews Summary

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

service
13
value
13
shipping
13
returns
4
quality
11

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Nebraska
1 review
0 helpful votes
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Slow to ship
December 18, 2015

Great customer service but took a long time to ship.

Date of experience: December 17, 2015
Texas
1 review
0 helpful votes
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Riding suit ordered
December 18, 2015

Always fast and excellent service. Been using them for years and always good service and easy to order website.

Date of experience: December 17, 2015
Nebraska
1 review
0 helpful votes
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Where's my order?
December 16, 2015

No tracking email was sent and my order should have arrived last week.

Date of experience: December 16, 2015
Ohio
1 review
0 helpful votes
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Great!
December 16, 2015

Timely and everything was packaged perfectly to avoid damage, will shop again with them

Date of experience: December 16, 2015
Washington
1 review
0 helpful votes
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Slow
December 16, 2015

Slow to ship items ordered. That's why I usually shop at Motorsport.com

Date of experience: December 16, 2015
New York
1 review
0 helpful votes
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Easy purchase!
December 16, 2015

Excellent service, quick delivery and excellent quality.

Date of experience: December 15, 2015
Maryland
1 review
0 helpful votes
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Great service
December 15, 2015

Got a great product with prompt delivery. Price was among the best.

Date of experience: December 15, 2015
RU
1 review
0 helpful votes
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Products for children
December 15, 2015

Goes a long inquiry, it has been 2 weeks the order is not shipped

Date of experience: December 15, 2015
Maryland
1 review
0 helpful votes
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Easy holiday ordering
December 15, 2015

Great prices plus a discount code from an email meant a great deal on Christmas gifts. I love the "this is a gift" option (I forget the exact wording) that allows the order to be shipped on inconspicuous packaging. Another great year of gifts ordered from Motocross Giant.

Date of experience: December 15, 2015
New Jersey
1 review
0 helpful votes
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I would definitely buy here again!
December 16, 2015

Great products and great turn around time for shipping.

Date of experience: December 15, 2015
New Jersey
1 review
0 helpful votes
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Awesome
December 14, 2015

Item was exactly as described and delivery was extremely fast

Date of experience: December 14, 2015
New Jersey
1 review
0 helpful votes
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Communication
December 14, 2015

The man who helped me was Brandon M. He was a very good help for getting me the items I needed! The communication via email was phenomonal and he is a very great asset to your team! Thank you for making this an easy process!

Date of experience: December 14, 2015
California
2 reviews
0 helpful votes
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Happy Camper
December 14, 2015

Perfect transaction and will do business with them again

Date of experience: December 14, 2015
California
1 review
0 helpful votes
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So far... so good!
December 14, 2015

I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.

Date of experience: December 14, 2015
Michigan
2 reviews
0 helpful votes
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Shopping
December 14, 2015

Had a great experience with motocrossgiant no problems

Date of experience: December 14, 2015
Canada
1 review
0 helpful votes
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Trouble with tracking information
December 14, 2015

I have made several phone calls for tracking information, they keep telling me they will return phone call with the information but I haven't heard anything yet.

Date of experience: December 14, 2015
New Jersey
1 review
0 helpful votes
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Online order
December 14, 2015

Although the original product I had ordered was no longer available, I was promptly notified within 24 hours and item I did end up getting was the better option and cheaper in the long run. I was happy with the personal help I received.

Date of experience: December 13, 2015
New Jersey
1 review
0 helpful votes
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Slow order
December 13, 2015

Placed order over a week ago still no email that my order has shipped. I would expect the order to ship much faster than what has transpired.

Date of experience: December 13, 2015
Michigan
1 review
0 helpful votes
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Christmas Gift
December 13, 2015

Ordering online was very user friendly and I received my order timely!

Date of experience: December 13, 2015
Georgia
1 review
0 helpful votes
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Late shipping
December 13, 2015

It's been over a week since my order was placed and it still hasn't shipped. Ridiculous!

Date of experience: December 12, 2015