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MotocrossGiant

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MotocrossGiant Reviews Summary

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

service
13
value
13
shipping
13
returns
4
quality
11

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New York
1 review
0 helpful votes
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Metal Mulicha
December 28, 2015

This order was a Christmas gift for my Grandson... Metal Mulisha was on his list--although he wasn't specific on which ones he wanted... I just hope he likes the ones I picked out for him... he loves dirt bikes...

I had never really ordered much online before... enjoyed searching----and ordering was easy enough... other websites had these too except the selections were limited... and tracking was easy too... I will probably order again at a later date... thanks

Date of experience: December 26, 2015
Oregon
1 review
0 helpful votes
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Great Service, terrific assistance.
December 28, 2015

Unfortunately, I will have to return riding boots. Thought they were 3 buckle boots and were only two. Good looking boots, but insufficient ankle support for racing.

Date of experience: December 26, 2015
Oregon
1 review
0 helpful votes
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Excellent service
December 28, 2015

Have done business before, will do business again, cheaper than other websites, would recommend to anyone in motorsports.

Date of experience: December 26, 2015
California
1 review
0 helpful votes
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Shipping sucked
December 26, 2015

The items were great except the damage to the box the riding boots came in but I'm giving 2 stars because I paid for 3 day shipping and received the gift over a week after putting in the order and that's not ok.

Date of experience: December 25, 2015
Maryland
1 review
0 helpful votes
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I did not the complete purchase
December 26, 2015

Hello, I recived my order but this is not complete. You didn't send me the Fox goggles but you charged it in my credit card. Can you refound the money? I can send you a picture Of the packing list where you can see that the item is missed

Date of experience: December 25, 2015
Iowa
1 review
0 helpful votes
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Satisfied customer
December 28, 2015

Website was very detailed in the description of the item. Husband loves his jacket from you guys

Date of experience: December 25, 2015
Ohio
1 review
0 helpful votes
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Great!
December 25, 2015

Did what they said they would, when they said they would. Don't you wish everyone and every company did that?

Date of experience: December 25, 2015
Texas
1 review
0 helpful votes
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Disappointed
December 25, 2015

I placed my order, got a confirmation email, then a few hours later, I received a call saying that my order wasn't in stock. Had to buy from another dealer.

Date of experience: December 24, 2015
Minnesota
1 review
0 helpful votes
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Memorable first time
December 25, 2015

Found great prices and quick free shipping. My son loved everything I picked out. I will check here first next time I need some more motto gear!

Date of experience: December 24, 2015
Minnesota
1 review
0 helpful votes
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Great service
December 24, 2015

They were quick to notify me that my order would not be in by Christmas. Quick refund too!

Date of experience: December 23, 2015
Canada
1 review
0 helpful votes
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Grandma's gifts
December 24, 2015

I know absolutely nothing about what I was purchasing so used live chat which was very helpful. Shipping was very prompt ensuring delivery on time for Christmas. Thank you.

Date of experience: December 23, 2015
California
1 review
0 helpful votes
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Very Impressed
December 23, 2015

I ordered a pair of dirtbike pants and a jersey to be custom printed with a name and number on the back. I waited until pretty close to Christmas so I was worried that they would not be shipped in time. However, I received a call 2 days after I submitted the order that my items were available to be picked up at the Camarillo location. Everything was exactly how I ordered it with the name and number on the back of the jersey and everything. I was very satisfied.

Date of experience: December 23, 2015
California
1 review
0 helpful votes
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Custom jersey
December 23, 2015

Custom graphics are all pretty crooked. And the price was way too high for that. Other companies do it for free, unfortunately I didn't realize that until after I had placed my order

Date of experience: December 23, 2015
Georgia
1 review
0 helpful votes
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Good job.
December 23, 2015

I was a little upset about how long it took to ship, but was surprised on how fast it got to me in Ohio. I will for sure order again as long as they have the best price. They have so far.

Date of experience: December 23, 2015
District of Columbia
1 review
0 helpful votes
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Motorcross outfit
December 23, 2015

I bought this motorcross outfit for my 9yr old grandson, the outfit appears to be a good quality, he is getting it for Christmas. My only complaint was I called the store for details about another outfit and I just felt the person on the other end was kind of rude and not very helpfull I ended up buying a different outfit online.

Date of experience: December 23, 2015
North Carolina
1 review
0 helpful votes
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Good service but crushed box
December 23, 2015

I ordered some motocross gloves and goggles for Christmas. The order was handled promptly and correctly. My only issue is they shipped the goggles in the flimsy box they are packaged in without putting them in a second box or reinforcing the original box. When they got to me, the box was battered but the goggles were ok thankfully. All in all, a good experience.

Date of experience: December 23, 2015
Idaho
1 review
0 helpful votes
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Helpful
December 23, 2015

They called to tell me the jersey was on it's way and provided tracking info. They accidentally sent 2 but sent me a free return label.

Date of experience: December 22, 2015
California
1 review
0 helpful votes
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GREAT BUYING EXPERIENCE!
December 22, 2015

Ordering was very easy... the product was exactly what I ordered... utilized the free delivery and it was very fast.

Date of experience: December 21, 2015
Illinois
1 review
0 helpful votes
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Return, wrong size
December 22, 2015

I ordered a helmet too small, I called and they said that they had a xtra lg in stock.
Can't wait to get the new one!. It really looked good.
Thanks Bob.

Date of experience: December 21, 2015
Canada
1 review
0 helpful votes
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I order helmet and goggles for my son for Xmas on Saturday December 12th hoping they would get here before Xmas. Shortly after placing my order customer service representative Pamela Rost contacted me via email to let me know that the goggle I order were out of stock so I told her all I need was an orange pair goggles and what price range I wanted. She was awesome tool care of all my request! Your company should be proud to have such a great employee working for them! Have a merry Christmas!

Date of experience: December 21, 2015