MLBShopReviews 106

I so wish I had read the reviews of MLBshop.com before I decided to order a few ball caps from them. What a joke and a downright scam. Are these people actually affiliated with the MLB? They charged me $11 for 3 day shipping an handling and I haven't seen anything from them and its been two weeks. One star is way more than they deserve

I bought a Dodgers World Series T-shirt. The shirt is made of the cheapest material I've ever seen in a t-shirt. Even though it is black I can see through the material. I wear a Medium to Large usually and bought Large just to be safe, and it is still small on me! Do not buy MLB Shop merchandise! I really don't dare wash it since I'm sure it will shrink. Even at the sales price of about $27 it's a bad deal!

Overpriced with slowest shipping and even slower delivery. They say shipped but its really only labels being created. It doesn't matter what shipping service they use. Ridiculous service and price.

This companies customer service is a JOKE. I waited for a personalized item for 8weeks! 8 weeks! For them to cancel my order afterwards. I know things have changed for all of us this year with Covid-19 so I figured order ahead n have it in time. During my waiting process I called to check on the order several times. It was 2 personalized items, 1 apparently went out of stock after I ordered my items. S.the.

My wife bought a gift early to allow for the slow delivery times since COVID but when I opened it we realized they sent the wrong size (2XL instead of medium). Tried to exchange for the correct size but they said it was outside the 30-day return policy, even though website advertises 100-day. They wouldn't send us the correct size and now out $50.

Take your money, sent you a email that your item has shipped but Fedex never shows any progress of the item actually being shipped. Even if you can get a refund they will not refund the shipping. Lesson learned to do more research before purchasing online. Save yourself some pain and never do business with this company.

I ordered three times - or I should say try to order. They cancelled the order and were not able to explain why. Order was paid, still waiting on the money. If you want to waste time in front of the computer than they are great. In all other cases... shop somewhere else!

MLB.com offers horrible customer service. I received an email message telling me that my order was delivered. However, I did not receive the item. Their response? Wait a few more days rather than believing the message we sent saying that your order had been delivered. They could not have been less concerned about the lost item or less helpful.

Ordered some face coverings, 2 weeks to process order, 2 weeks to receive the order & charged $25 plus tax for the privilege.
Will take your money & provide the bare minimum of service.

Ordered May 17th as a father's day gift. It never came. Called today. Coincidentally, they said it's being shipped today. If I get it, I will upgrade my review

Ordered two items with promo code/prices but once I received my confirmation number, I saw that I was charged the higher price for one of the items. No email address to contact them to correct this. I won't be back.