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The company has garnered a mixed reputation, with notable strengths in product quality and customer service, particularly highlighted by positive experiences with staff members who are described as helpful and knowledgeable. Many customers appreciate the swift delivery times and the authenticity of the products received. However, there are significant concerns regarding order fulfillment, including shipping delays and incorrect items being sent, which have led to frustration and dissatisfaction. Overall, while the company excels in customer support and product offerings, it must address operational inconsistencies to enhance the overall shopping experience and mitigate negative sentiments.
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Don't think to buy from missesdressy.com they are thieves
They take there money and I didn't get my dress, I try to make calls and online chat and sending emails and there is nothing!
Well, after reading reviews for both Missesdressy and Promgirl, I ended up hedging my bet towards Missesdressy because it had the most positive reviews and I'll be adding to that note.
I ordered my Lara ******* dress at least a week ago and today I picked it up at the local postal office.
I didn't bother reading all those reviews with one stars because they're not giving these people much of a chance, I think they're just fine. IT JUST DEPENDS ON THE DRESS YOU'RE GETTING. Brand etc. Read their testimony or whatever, they list like 3 brands that they aren't "manufactor authorized dealer" or what not.
One thing I didn't understand was why they asked for the wear date [in my case, the day of my Prom]. So, to keep a secret between you&me, I lied and said it was January 28th, 2012 when its actually March 17th, 2012 so I'm not sure if that's why I received it so "quick". Hmm.
Yeah, they're probably Chinese runned but that shouldn't concern you. That's prejudice to think that by that fact that they're bad at customer services or doing business.
All in all, I'm happy my dress came in great shape [they provided a hanger plus a matching shawl, don't know if its complimentary or comes with the dress], I ordered it a size larger just in case measurements were wrong and I could get it tailored. After I fitted myself into the dress, the measurements on the site are ACCURATE. Haha, to my dismay in a sense. Well, i'll just shimmy on over to the tailor, fine by me.
Thanks for reading, hope it clears your conscience about this site.
The WORST customer service I have ever recieved. Never shop this company! Trying to bully me into paying for an order that was canceled within 48 hours of order and shipped to me 10 days after cancellation request!
To all friends who would attemps to purchase dresses from Miss Dressy, if you don't want to suffer the same nightmare (horrible customer services, unreliable infomation, double charged customer money and never bother to refund etc) like me or like other, please avoid Misssy dressy. It is a piece of very very good advise
After posting about a positive purchase, my second purchase has been a disaster, spoke to " Live Chat " about a dress and I got a reply that the dress was available by my wear by date which was 14 days later, ordered the dress, they took the money from my Paypal account and then I was told " This is a special order and will take take at least 8 working weeks for completion and then dispatch time, when I questioned that their website did not state a Special Order " they have not replied, avoid this site
Dear D. R,
Please allow me this opportunity to apologize for the inconveniences you experienced shopping with MissesDressy.com. Your willingness to share your thoughts is appreciated.
MissesDressy.com continually strives to improve your online shopping experience. We value our customers feedback.
MissesDressy would love to help resolve the problem, so please contact us directly at (877) 334-1786.
Thank You,
MissesDressy.com
It doesn't even worth one star... before you buy the dress you want, u can chat live with someone to tell you if the dress is available or not. After asking them, they said the two dresses were available. So, we ordered the dresses and they took the credit card number. After a while they send an email that the dresses are not available. So i ask to cancel the order, BUT they kept the funds on hold. And we kept asking them to remove the hold before the money is transferred but they never did. All they did was saying tomorrow and tomorrow and tomorrow... but nothing happened and 1000$ was transferred to them! So i turned to my bank and now i'm still waiting. Its been probably 2 months now
They were the worst ever, all they cared about was money and they were quick to take it. And by the way, after 2 days of the email they sent saying that the dresses weren't available, i asked the person you chat with about the dresses and she said it's there, we have it! They haven't removed it from the system... so unprofessional
I don't recommend this site at all. They are thieves
Website states gown available in sizes up to 24. The website also stated that they had a friendly return policy. However first gown shows up and is two sizes smaller than marked. So I call on the second day to ask for a bigger gown and get instructions on what to do. Was told that the dress only went to a size 20, but they would check on it. Several days later I reached the person and was told that 20 was the biggest, however could mail it back and get a store credit. I was on a business trip at the time, so when I got home I airmailed the gown back, asking for the largest size in that gown. The return shipping cost of $50. Then after several weeks I call to find out what happened, as the gown was not available for the big event. I was told at that time that I violated the 3 day return policy, so no exchange for me. They are shipping the too small gown back to me, at my expense. So, in addition to having the wrong sizes available listed, and after several phone calls to Jasmine and Angel and neither of them telling me that I was under a deadline to return, and after missing the big event, now they tell me I am out of luck and stuck with the wrong size item. Please remember this is a $990 couture gown. Good luck getting the sizing right off the net, you'll be stuck with whatever they send. This store has return/exchange complaints posted elsewhere. I would strongly recommend spending your $$$$$ at home where a merchant would love to see this kind of cash walk in through the door, and you can verify color and fit. They need to have correct sizes available listed from the beginning, correct size charts, and if there is a restrictive return policy they need to let people know this. Basically I am out over a $1000 and doubt any tailor can make this right. Certainly MissesDressy isn't going out of their way at all to make this right. It's not as if I want a lot from them... only the same dress I bought for a family member at a great expense in the correct size. Is that asking too much. How are people supposed to buy these items off the net without being asked to return them within 3 days. What am I supposed to do, overnight airmail it back the day it shows up at the post office? No customer service at all, would NOT recommend in the least. BUYER BEWARE
Answer: I bought six dresses for my bridesmaids and they posted them to the UK for me. Dresses lovely and service quick. Would buy from them again.
Answer: Hi Safa, I got 2 gorgeous dresses and they looked exactly the same as the photos. Incase u have any doubt about the fabric or the the way the dress looks in person, I strongly recommend u speak with May or her manager Ritta. Very professional and honest and will do their best to make u satisfied and pleased with ur purchase! Good Luck
Answer: Send them a message though their Facebook page or your Facebook chat. I sent emails also, finally when i sent private message through Facebook they responded.
Answer: I agree 100% with Alexandra, avoid this site like a plague. Their quality is China and you'll be lucky to get your order. They've no physical address in the USA, they're scammers and Meixi is posting random positive reviews about themselves which is illegal. Stop these thieves, do not buy anything from them. You've be warned!
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Dear Kathy.
Please allow me this opportunity to apologize for the inconveniences you experienced shopping with MissesDressy.com. Your willingness to share your thoughts is appreciated.
MissesDressy.com continually strives to improve your online shopping experience. We value our customers feedback.
MissesDressy would love to help resolve the problem, so please contact us directly at (877) 334-1786.
Thank You,
MissesDressy.com