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The company has garnered a mixed reputation, with notable strengths in product quality and customer service, particularly highlighted by positive experiences with staff members who are described as helpful and knowledgeable. Many customers appreciate the swift delivery times and the authenticity of the products received. However, there are significant concerns regarding order fulfillment, including shipping delays and incorrect items being sent, which have led to frustration and dissatisfaction. Overall, while the company excels in customer support and product offerings, it must address operational inconsistencies to enhance the overall shopping experience and mitigate negative sentiments.
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I have just gotten off the phone from this store and I am so upset. They sent my sister in law the wrong size wedding dress (it says size six but measures size 0) and they absolutely refuse to help us out and exchange it for a bigger size. Their customer service is awful. Their supervisor claims to not know who his boss is. They took my sister in law's money and now will do nothing to help her. I hope that no one out there is considering buying from these people. All they care about is making money, not making their customers happy.
Very fast shipping, thank you!
Ich habe mein Kleid sehr schnell erhalten, habe nicht erwartet, und das Kleid ist sehr schön! Ich werde sicher mit diesem Kleid glänzen. Vielen Dank für Ihren Service.
Exceptional Customer Service!
Великолепная услуга, они мне помогли весь путь с моей покупкой, и платье очень красивое. Спасибо!
Terrible customer Service! You are put on hold for hours... you give up and try another day. To learn you are now outside of the "7 day return policy". They make no effort to help you. Horrible experience, trust me never never buy from them!
Я только получила мое свадебное платье, которое я заказала через сайт - платье точно такое, как я себе представляла - превозошло все мои ожидания. Хотелось бы поблагодарить их чат поддержку, за то, что помогли мне определиться с выбором правильного размера. Теперь я буду рекомендовать сайт всем моим подругам. Платья действительно - супер!
There is something about dresses that continuously make a woman pass out in delight. From proms to Quinceanera, cocktail parties and debutante's ball, and to getting married, stylish dresses has become every woman's living desire. I can assure you that you will never have to worry about the cost of these things now.
I would recommend that you make a visit to the site called as MissesDressy.com. It really could make this moment happen to each and every female in town who wish to dress-to-impress on every special occasion they attend to.
My colleagues have enjoyed the availability of dresses on this very good online site. They have been fashionable ever since and I know that you will too.
Kalitesi bekledigimden cok daha iyiydi, ve harcadigim her kurusa degdi! Ustelik musteri hizmetiniz de mukemmel, alisveris yaparken bana yardimci oldular, ve her adimda yanimdalardi! Cok tesekkur ederim..
I buy my dress from this site, today I get it! It was incredible! Thanks a lot fir this site! I will be the regular customer!
أحب خدماتكم و جميع فساتينكم
قد استلمت اليوم فستاني و كان غاية في الروعة لا أصدق انني استلمته بتلك السرع
I just received my dress yesterday and it is drop dead gorgeous! WOW!, can't wait to wear it for my party, thanks Missesdressy! And you have good customer service too. I will tell this to all of my friends.
I enjoy shopping with missesdressy, personally I bought my wedding dress by Jovani I have a great customer service experience. For my second prom dress it was a little bit big, I return it and I have a smaller size. It was wonderful
GREAT CHOICE!
I was referred to Missesdressy by one of my friends, said they got great dresses, it was my daughters prom and tried this site, good thing I listened to my friend. My daughter is very happy with her dress! It looks stunning on her and we just got it earlier than expected and have a lot of time to make alterations. Thank you MissesDressy! Will tell my friends and family about it!
Hola todas, acabo de recibir mi vestido este viernes, en realidad es hermoso así que valió la pena la espera, tuve que esperar a que el diseñador hiciera mi vestido pues era una orden especial, bueno decidí hacer el pedido con unos meses de antelación a la boda, pero valió toda el proceso, AMO MI VESTIDO! El día de mi boda sera especial, estoy tan feliz, gracias Missesdressy!
Amei o meu vestido, obrigada pelo ótimo atendimento! Entrei diversas vezes no atendimento ao cliente e fui super bem atendida!
I have been a customer of this website for 2 years now and been shopping online ever since shopping online was invented. They have given me good service and great clothing. They are not quite perfect but I
Trust them more than the other stores i have shopped at. Just wanted to share my thoughts. Thank you.
We ordered a prom dress, and when we returned it had to fight for a credit. Tried to order 2 different dresses with the credit and they never came. Now they say I have no more credit. They don't answer me calls, emails or letters. Don't order from Missesdressy.com
Worst online shop ever!
I am very disappointed.
Firstly, they sent me the wrong size although in the confirmation email it is written the right size.
Secondly, the dress i received looks different, the quality is bad as well.
Now coming to the best: although it is their fault, that they sent me the wrong size i still will be responsible for a flat fee. But why? I wouldnt even return it if they just sent me the right size. Furthermore, i ask them but the service is just dissatisfied as expected. Not helpful at all, just want the money, they even canceled me while i had written with them!
In brief, if you want buy anything there than by sure that the dresses look way different than in real life, you have to pay the mistakes THEY made, worst service especially when you asking for refunds, the only thing you will get if youre not satisfied is a store credit which only last 6 month after the timeframe your few hundred dollars you invented will simply disappear!
Answer: I bought six dresses for my bridesmaids and they posted them to the UK for me. Dresses lovely and service quick. Would buy from them again.
Answer: Hi Safa, I got 2 gorgeous dresses and they looked exactly the same as the photos. Incase u have any doubt about the fabric or the the way the dress looks in person, I strongly recommend u speak with May or her manager Ritta. Very professional and honest and will do their best to make u satisfied and pleased with ur purchase! Good Luck
Answer: Send them a message though their Facebook page or your Facebook chat. I sent emails also, finally when i sent private message through Facebook they responded.
Answer: I agree 100% with Alexandra, avoid this site like a plague. Their quality is China and you'll be lucky to get your order. They've no physical address in the USA, they're scammers and Meixi is posting random positive reviews about themselves which is illegal. Stop these thieves, do not buy anything from them. You've be warned!
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Hi Lori L.
I'm sorry you had such a terrible ordeal with us. We would love to help you in any way we can. Please contact a manager at 212 203 5052 ext 110 with your order number and tell us how we can help you.
Sincerely,
Misses Dressy Management