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Mint & Lily

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We're Mint & Lily, and we design every piece of our jewelry with love right here in San Francisco, California. Our mission is to create beautiful, personalized pieces that inspire confidence, celebrate individuality, and serve as daily reminders of inner strength. Each design is crafted with care to be as meaningful as it is timeless—made to be worn, loved, and cherished every day.


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Mint & Lily Reviews Summary

Mint & Lily has a rating of 4.3 stars from 381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mint & Lily most frequently mention customer service, gift card and great quality. Mint & Lily ranks 3rd among Personalized Jewelry sites.

service
206
value
163
quality
152
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4,478 reviews

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New York
1 review
0 helpful votes
Follow Liz Y.
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I ordered my bracelet as a gift for a friend and received it 4 days later.

Date of experience: June 9, 2021
California
1 review
0 helpful votes
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I love it!
June 7, 2021

I love it! I can't wait to give it to my daughter!

Date of experience: June 7, 2021
Pennsylvania
1 review
0 helpful votes
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Found the perfect gift for my stepdaughter as a personal wedding gift! I chose expedited shipping as I waited a bit too long. I received it in 3 days and I love it! Highly recommend this company!

Date of experience: June 3, 2021
California
1 review
0 helpful votes
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Delivery took much longer than expected. Product is nice though.

Date of experience: June 1, 2021
Virginia
1 review
0 helpful votes
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Easy to order and apply promo code
May 28, 2021
Updated review

Easy to order and apply promo code. I was very pleased with the verification of the delivery address. Also the shipping time. The service I have recipes was perfect.

Date of experience: May 28, 2021

Easy to order and apply promo code
May 26, 2021
Previous review

Easy to order and apply promo code.

Date of experience: May 26, 2021
Puerto Rico
1 review
3 helpful votes
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Scam and lies
June 22, 2021

Ordered May 3rd, with expedited shipping extra charge. Write to them on the 5th, 6th, 7th, 8t, 10th 11th and always the same reply from a "Gerald"... "I'm very sorry... your order had been processed"... I opened a case with PayPal and I'll escalate this in all possible forums... Scam and money theft... Paid almost $100 and I'll not be ok until I get it back.

Hope this alert everyone looking for a safe purchasing, this Mint and Lily isn't what you're looking... buy only from trusted sources.

Date of experience: May 23, 2021