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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Excellent mobile Iphone X Cover & received in well advance in India. Already Recommended my friends in India for this site.
The order was led E14 spot lights and a couple of mobile phone silicone covers.
They have been delivered in time and the quality was ok.
The endurance of the lamps is yet to be seen.
Usually there is a customs issue in my country; please add tax insurance just in case.
J'ai passé plus d e20 commandes sur ce site, produits hitech, articles pour la maison la voiture, de bon prix et de bon produits pour vraiment pas cher! Je recommande ce site
Grâce a PayPal, j'ai récupéré mes 25. Miniinthebox et lightinthebox c'est la même compagnie, en cas de problème ils font trainer les choses.
Je n'ai pas été livré par postnl. Je n'ai reçus aucun mails aucun SMS. Je suis partis en vacances sans ma commande qui devait protéger les jambes de mon fils en. Moto.
Товар пришёл быстро. Упаковано хорошо. Товар соответствует описанию. Большое спасибо. Работает превосходно. Оптимальное соотношение цены и качества.
Bought a cool and very cheap watch there - everything went perfectly! Item arrived fast and well packaged. Will buy there again!
After placing the order I didnt receive the order. There was no where mentioned for 30 days while booking the order. After creating repeated service tickets in MiniInTheBox, They are telling to wait for another 30 days.
Dear customer,
We are afraid that you misunderstood the shipping time of your order.
Please note because the shipping method you chose for this order was Postal Service with tracking. It's the cheapest shipping method we have, while takes the longest shipping time for delivery. It usually takes 12-18 business days (14-26 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the Check-Out page when you placed this order. So it's normal that you still haven't received the package because it's still in transit. And it doesn't provide online tracking service. We guess you might haven't noticed this so you're inquiring about your order.
But we also state the Shipping Time in the Order Details of your account. Please refer to following picture to see the details:
https://www.lightinthebox.com/download/2688ebdd-0385-4af3-9e21-fef14d53e105
Your order was shipped out via PostNL-track on 2018-09-18 with the tracking number RU261510325NL. You may track it here:
https://t.17track.net/en#nums=RU261510325NL&fc=14044
So you shall receive the order before [2018-10-14], which is the 26th day of shipping. Please be kindly waiting for a few more days.
Thank you for your understanding and support.
It's a pleasure to shop with MiniInTheBox and you get the items you order sometimes fast other times a bit slowly, but what you order is a tip top and something should be replaced with a smile. Highly recommend anyone shopping at Mini In The Box
I was very delighted to get what i really needed within my budget. I received the item in well secure package. The quality of the product was amazing. For my next on line purchase i will first visit miniInthebox.
Precios muy competitivos y recompensas por comentarios y por cada pedido, el tiempo de transito un poco largo pero normalmente gratuito o de muy poco importe
Site très interessant j'y ai effectué de nombreux achats, par exemple des accusta prix hyper concurrentiels, Site très intéressant, j'y ai déjà effectué de nombreux achats à des prix hyper concurrentiels, notamment des accus, les produits sont bons et les transactions se sont toujours déroulées sans aucun soucis.
De producten die ik besteld heb zijn goed afgeleverd en in een redelijke termijn, nadat ik contact heb gehad met de klantenservice was mijn pakket binnen de tijd.
Muy buenos precios y un gran servicio. Entrega más rápida de lo que decían. Muy recomendable. Siempre he tenido buenas experiencias comprando en miniinthebox.com, por lo que seguiré comprando.
Miniinthebox is by far the best online stores, starting with its wide variety of products, also have totally insurmountable prices, I think I should be the first choice of all people who want to buy online.
Produtos chegaram no prazo mínimo, rastreamento atualizado diariamente. Adorei todos os produtos! Fazendo jus ao que as fotos e descrições. Atenderam todas as necessidas.
It is a great store worth buying your high quality prestige items. I recommend everyone to buy; some items take time to arrive but the products are great.
Grande variedade de produtos. O serviço de acompanhamento dos pedidos e resolução de problemas é atempado e atencioso.
I bought a wrist band the 10th of may to replace a broken one. After a very long delay I did not receive my item yet (nearly 4 months). Now they are telling me than they will ship again the item... Telling me than I would have to wait again for another 21-40 days
(that was the first extimated). If the item is sent again. Maybe I would receive it when I am in the grave.
Dear Customer,
This is supervisor from MiniInTheBox.
I apologize for the delay of the carrier. Normally all Airmail parcels get delivered within 15-25 business days.
I am deeply sorry for such unusual delay. Our Logistics is investigating deeper what happened with the carrier.
Please don't worry, we'll find a solution for your satisfaction.
I would like to help and I have raised this ticket for you, please will you follow up? https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=18704284
Thank you very much.
La organisacion y el amplio surtido, simepre caracterisan a esta pagina, muy recomendable y facil de usar y aun mas facil de encontrar lo que exactamente estas buscando y con sus diferentes metodos de envio simplemente la mejor pagina para hacer compras por internet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Cher client,
C'est superviseur de LightInTheBox.
Après vérification, le transporteur peut tenter de livrer votre colis. Ensuite, vous a contacté pour l'obtenir à leurs installations.
https://www.internationalparceltracking.com/Main.aspx#/track/3SDUGS0113727/BE/1050
Malheureusement, le colis n'a pas été récupéré. Ensuite, il a été retourné. Un remboursement complet a été effectué une fois le colis retourné.
Merci beaucoup pour votre aimable soutien.
Je voudrais aider et j'ai soulevé ce billet pour vous, s'il vous plaît, faites-vous un suivi? https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=18818007
Merci beaucoup.