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MiniInTheBoxReviews 2,349

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Saudi Arabia
2 reviews
8 helpful votes
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Mini is great
August 31, 2014

Mini is great. The best feature of these guys are, they have free shipping to almost everywhere. Specially the Free expedited shipping is awesome. I got my package 4days flat. Prices are great as well, you might find a dollar or two higher from other places, but if you look at the Free shipping deal, it's not to pay. Other sites sell you at a lower price but charge you higher on shipping.

As Described and neat little quad. Only difference between the this and the one I received is that the one I received has a kinda plastic mesh over the top and the propellers, to save it from crashes. I'll upload pics later. Other than that, the box came neat and clean no bumps.

Everything is perfect, I was surprised to see a LiPo in this and it's rated@ 300mAH, but that also means that it's not going to be easy to change the battery to a higher rated mAH cause of the LiPo *******@300mAH the flight time is really minute, something around 3 to 5mins max, also depending on if you're a novice flyer, you'll b crashing it a lot and changing the pitch all the time, the battery time will lessen further more. Recharge times is something around an hour, I recharged it via my laptop's USB port.

It is crash resistant, I crashed it in the wall and had hard landings and it survived, but do not go misusing it thinking it's crash resistant, nothing is. It will break if you have one good bang at the right angle.

Remote is clumsy plastic but works well as it should. Of course has a fake antenna on it. Personally I think the remote should have been a little smaller as this is not a B2 bomber, it's a mini quad and remote outsizes it. Did I mention that the remote requires 6xAA batteries?

Other than a low run time battery, it's a good piece of toy and you'll have fun with it, of course first you'll have to master flying quads, until then you're only going to bang it in the walls, ceilings and have hard landings with it. Note: It has nice looking LEDs under each propeller and also on the fuselage, which I personally think takes a good amount of battery shortening the fly time.

Date of experience: August 31, 2014
Denmark
1 review
0 helpful votes
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Good web site
August 31, 2014

Good web site. Some deliveries come very fast. Cheap to buy LED light and batteries for camera.

Date of experience: August 31, 2014
Virginia
1 review
0 helpful votes
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I had a Great Experience...
August 31, 2014

I had a Great Experience... Excellent quality excellent customer service

Date of experience: August 30, 2014
BN
1 review
1 helpful vote
Follow Azirah A.
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I really like to shop at miniinthebox. The reason is because when i used expedited shipping, i receive my item sometime less than a week. And also i felt satisfied with the service. No doubt i will definitely going to buy something from them again in the future. And i would recommend my friend to buy here...

Date of experience: August 30, 2014
Louisiana
1 review
0 helpful votes
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It was very good the item I bought is just as described in the website, no problems getting it on time, it works perfect, so I decided to order more items

Date of experience: August 30, 2014
Italy
1 review
0 helpful votes
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Sono o non sono riuscito (non so ancora) a cambiare il mio ordine ************** del 27 agosto 2014 sostituendo il prodotto ordinato inizialmente ("modello di colore solido aprire su e giù di cuoio dell'unità di elaborazione di caso di tutto il corpo per Nokia Lumia 625 (colori opzionali)") con quello (di uguale costo) "PU Leather Full Body Case with Card for Nokia Lumia 625 #******* - (color black)"?
Grazie e complimenti se è così.

Date of experience: August 30, 2014
Mini I. MiniInTheBox Rep
over a year old

Hi,

We are very sorry for the inconvenience. Any questions concerning your order, please log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
And please note this is a platform which people share their experience of shopping with us, anything about modifying your order please contact with our customer service.

Sincerely,
Miniinthebox

California
1 review
2 helpful votes
Follow Mira G.
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I have always been satisfied with MinInTheBox. Their items are at unbeatable price with good quality. Interacting with their customer service is easy and stress-free. I would definitely recommend shopping on here. I am from the US and my items usually take two weeks to arrive with the free shipping.

Date of experience: August 29, 2014
Greece
1 review
0 helpful votes
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Here is your previous review from our site for your reference: Nice decorative stuff both for home and office! You can either serve coffee in it or use it as a bowl for peanuts/olives etc. It surely attracts the attention of your guests! It was delivered quickly and in perfect condition, exactly as described.

Date of experience: August 29, 2014
Greece
1 review
0 helpful votes
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A very happy customer i recommend the site to everyone. Enjoy your shopping! :D :D

Date of experience: August 29, 2014
GB
1 review
0 helpful votes
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Excellent product which gave our conservatory that extra bit of colour.

Date of experience: August 29, 2014
Mexico
1 review
0 helpful votes
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Exelente pagina, muy buenos articulos a muy buen precio y sobretodo manejan envios express por DHL. Muy seguro

Date of experience: August 29, 2014
Israel
1 review
0 helpful votes
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The fastest delivery of any item purchased via the internet! The RC boat purchased was even better than expected, I can't get our grandson out of the pool!

Date of experience: August 29, 2014
Illinois
2 reviews
1 helpful vote
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Finally found ones that don't fall apart! I have 4 dogs and love these as they don't get worn or scratched like id tags do BUT the last ones I bought (elsewhere) for my 2 newest dogs never worked, they would open after a week of them running around in the yard and the bottom half would be gone. So far these are fabulous! They have had them on for almost a month or more and they are still intact! These id capsules are the greatest thing for a VERY reasonable price! Highly recommend them if you care about your dog or cat!

Date of experience: August 29, 2014
GB
1 review
0 helpful votes
Follow Fehzan M.
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MiniInTheBox is a great website that sells great products at a low cost which is amazing. I've never actually come had a problem with using this website. I've always received great quality products. There was a time when I had a problem with my purchase but this was sorted out within 2 days.

Date of experience: August 28, 2014
Malta
1 review
0 helpful votes
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I am very satisfied with the service provided by MiniInTheBox. There is a vast selection of products to choose from, and prices are very reasonable. Delivery is also fast and free. I definitely recommend this site to everyone.

Date of experience: August 28, 2014
Malta
2 reviews
1 helpful vote
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It has been a wonderful experience
August 29, 2014

It has been a wonderful experience.
The product was great and as described.

Date of experience: August 28, 2014
Greece
1 review
0 helpful votes
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It is super!
August 29, 2014

It is super! I'm fully satisfied with the website and their way of working.

Date of experience: August 28, 2014
GB
1 review
4 helpful votes
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Its was really good to shop with MiniInTheBox! My order arrived quickly, everything in good conditions. I will defo go back!

Date of experience: August 28, 2014
GB
1 review
0 helpful votes
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Great service and great products, I have been telling my friends about it. The products I have brought are exactly as the pictures. People have commented on my watch. Thank You We Will be recommending you and be ordering more

Date of experience: August 28, 2014
Florida
1 review
1 helpful vote
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It was very simple ordering my product and it was just as it was described. Very good!

Date of experience: August 28, 2014