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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
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1. Store uses a fake Norton/Symantec security seal
2. Total lack of company and contact details
Other then that it's probably OK for cheap gadgets. For more expensive products like phones etc keep in mind that they will naturally require you to return the product to them in China - and shipping to China can be very costly.
I was a bit unsure about ordering off a web site that I hadn't tried before but took the jump and ordered two iPad covers. They arrived very quickly and were exactly as described. I was really happy with them. I showed everyone at work and we are now putting in a "staff" order for more of them.
My shopping expirence was great. My order was complete and arrived undamaged. The watch was beautiful and works great and I''ve had many compliments on it. I am very pleased and will be doing business with Miniinthebox again in the futere. Thanks you very much..
I ordered a cable for an Iphone and it arrived promptly and was as described. The quality and finish was excellent. It has been a positive experience doing business with this company and I hope to do more business with them in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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