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MiniInTheBoxReviews 2,349

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Kuwait
1 review
0 helpful votes
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I had an awesome expereince shopping through Miniinthebox. Everything was easy and high resolution pictures and information made more easy make quick decisions.
Thanks for miniinthebox.

Date of experience: August 4, 2014
Greece
1 review
0 helpful votes
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Everything was perfect, fast delivery, best quality

Date of experience: August 4, 2014
Australia
1 review
3 helpful votes
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Quick delivery, top service, good price. Very strong magnets for their size, i'm very impressed.

Date of experience: August 4, 2014
New Jersey
1 review
0 helpful votes
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Works like any other charger!
August 6, 2014

Works like any other charger! I would recommend the product AND website to anybody.

Date of experience: August 3, 2014
Montenegro
2 reviews
0 helpful votes
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I am very satisfied the purchase and speed of order processing and delivery.

Date of experience: August 3, 2014
Canada
1 review
0 helpful votes
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Excellent website, with excellent choices. Shop here all the time for myself and friends. What are you waiting for, check it out.

Date of experience: August 3, 2014
California
1 review
0 helpful votes
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Product Quality: Some exceeded my expectations. There are a few incidences I got duds, which I felt later was properly resolved in my mind.
Cost: Reasonable, on a case-by-case basis
Shipping: Free, but delivery times are variable depending where you live and what items you purchase.
Customer Service: Is responsive, receptive, and understanding. They generally respond to my inquires roughly within 24 hours.

Date of experience: August 2, 2014
Croatia
3 reviews
1 helpful vote
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Product is the same as in the description and like the pic shows. I just love it. Fast delivery. Great site with great search engine and excellent insight into all transactions conducted.

Date of experience: August 2, 2014
Greece
1 review
0 helpful votes
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Well, I didn't expect to received it so early. I live it. My watch just perfect!

Date of experience: August 1, 2014
California
1 review
3 helpful votes
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I've ordered a few time and each time is great! The products I have ordered in the past are great deals for anyone who's interested. See for yourself. The site has many types of electronic items for all levels of interests. I would recommend this site to anyone who wants to get a great deal!

Date of experience: August 1, 2014
Belgium
1 review
0 helpful votes
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I recently started ordering goods from Miniinthebox. Surprisingly, this web-store located in Asia is as good and comparable as the ones I'm familiar with in Europe. All goods delivered were compliant with the descriptions. Paying methods are safe. Delivery times... always shorter as stated. Service and order information exceptional.
Last but not least... Saving me a lot of money.

Date of experience: August 1, 2014
Colorado
1 review
0 helpful votes
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At first, my dad was the one that found the website when he was trying to look for watches. When he told me about the website, I was a little skeptical about it because I didn't know if this was a good website to shop at. Little did I know that my father was brilliant! He found amazing items at such a LOW PRICE! I love it! I would highly recommend people to buy stuff from this website, it is absolutely amazing! And it was super fast shipping, the customer service was great, and the quality of the items are also very good. Can't wait to shop for more in the future!

Date of experience: August 1, 2014
West Virginia
1 review
0 helpful votes
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I have had great experiences ordering from this site! Great products for great prices!

Date of experience: August 1, 2014
Cyprus
1 review
3 helpful votes
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Jeg er særdeles tilfreds også med denne 'sovepose' til min Lumia. Jeres produkt er af en fremragende kvalitet og forarbejdningen er i top. Derfor anbefales dette produkt meget varmt. Med venlig hilsen, FGP.

Date of experience: August 1, 2014
California
1 review
0 helpful votes
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Very cheap prices, excellent products. Products were delivered on time.

Date of experience: August 1, 2014
Malta
1 review
0 helpful votes
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Very good indeed and I recommend Miln inthe box to others. I have never had any complaints and their products are good value for money

Date of experience: August 1, 2014
Greece
1 review
0 helpful votes
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I liked it a lot
August 4, 2014

I liked it a lot. The comparison between price and quality is really good

Date of experience: August 1, 2014
Canada
1 review
0 helpful votes
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It was easy and very responsive from the seller. Products came as per the site and on time.

Date of experience: August 1, 2014
GB
1 review
0 helpful votes
Follow Nathalie B.
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Great website with lots of products and low prices

Date of experience: August 1, 2014
Croatia
1 review
0 helpful votes
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Very pleasant experience, I always find practical items for my office and lovely gifts for my friends and family. Every package arrived, there are rewards for every order, and sometimes coupons. I would recomend this site to everybody.

Date of experience: August 1, 2014