On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent prices, fast responses. Highly recommended!
110% of excellence--I get the exact items that I order for a great price--with the best of support. Fully satisfied with every order placed and received by myself and have recommended "Miniln TheBox" to many friends in UK and overseas.
Works great
Good search
All is as you would expect
Zelfde kwaliteit zoals in de winkel maar dan 5 keer zo goedkoop :)
Would recommend this site have been very pleased with the service and all the item's i have received.
MiniInTheBox is simple amazing, nice feedback from technical team, excelent products with nice prices. Nothing to complain
My experience with miniin the box is great love their costumer service the fast shipping with Expedited Shipping I just love this website u can order anything and almost everything I highly recommend this website.
Excellent services and fast delivery! I recommend to all!
The delivery of the good was timely, except the ones sent by PostNL but DHL was the best. The jeans has a very short zip life and broke on the first day.
Quality product, good customer service and fast shipping, highly recommended
I'm really glad I discovered MiniIn TheBox. I don't know how they can sell quality products at such low prices but I'm very happy they do. I can recommend the products, and service, which has been swift and accurate.
At first I was skeptical but when I ordered an accessory for my laptop and it arrived in a a good amount of time and in great condition I was glad I had given them the benefit of the doubt.
Excellent products. Good Quality... unfortunately customs taxation was a bit expensive.
MiniIn theBox always make me happy, reasonable prices and good products,
The best thing is, they have a good business mind and policy.
They not gonna let you down ever, I recommend 100%!
It is amazing online store
They have fabulous overs
I really love there free shipping
MiniInTheBox is a very good place to shop. I never had problems with it.
Great place to buy great quality products. Whenever there is an error they take care of it immediately.
I use miniinthebox all the time very good product for cheap. And they are very good with returns if your unsatisfied with your order. Thanks mini love your site
Ordered finger puppets for my daughter, she loves them! We play with them everyday!
Never had a problem with the service. If the ordered item is not working ore something you can contact en they give you a solution.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account