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MiniInTheBox

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
Follow Jesus M.
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Perfect experience
August 27, 2014

Perfect experience. The best chinese shopping website.

Date of experience: August 27, 2014
AE
1 review
0 helpful votes
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It is a nice website for online shopping, it is so easy to choose the products and it is so simple website

I liked it, it is a wonder full website

Date of experience: August 26, 2014
Florida
1 review
0 helpful votes
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This is a great place to find good items at a low price...
And just cause the price is very low on some things
Doesnt mean they aren't suprisingly great quality items.
I was very happy :)

Date of experience: August 26, 2014
New Jersey
1 review
0 helpful votes
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This is such a good website to get things you need from

Date of experience: August 26, 2014
Australia
1 review
0 helpful votes
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These are great little lamps and I haven't had one fail yet. Other models have failed early but not these ones. MiniInTheBox are a great company to do business with.

Date of experience: August 26, 2014
California
3 reviews
1 helpful vote
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I love the ring that I bought
August 27, 2014

I love the ring that I bought. It was easy to order and came quickly. Great experience with MinInThe Box. Great prices.

Date of experience: August 26, 2014
Pennsylvania
1 review
0 helpful votes
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The site is nice it has sweet stuff, i am a returning and continuous customer. My only real complaint is the shipping sometimes it doesn't update and other times they don't have tracking numbers. But other thank those problems I love the site and will continue to use it, and recommend it to friends.

Date of experience: August 26, 2014
New York
1 review
0 helpful votes
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This is the best website every better then eBay and others I hope everyone use this website.

Date of experience: August 26, 2014
Australia
1 review
0 helpful votes
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Great site, fast shipping, cheap unbeatable prices and overall hood quality profucts with little to no problems.

Date of experience: August 26, 2014
Greece
1 review
0 helpful votes
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The items were exactly what I had order and arrived within the timeframe set from the site.

Date of experience: August 26, 2014
Lithuania
1 review
0 helpful votes
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I'm very excited about this online store, good, beautiful products, excellent service, prompt delivery, wheat and other visit here, will be satisfied Thanks
Alina Eyre

Date of experience: August 26, 2014
Greece
2 reviews
0 helpful votes
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Mini in the box is the perfect site and very cheap for everyone! All my order came in their time and i appreciate this a lot!

Date of experience: August 26, 2014
Canada
1 review
0 helpful votes
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I absalutely love using this site, it's become my favourite past time has become browsing products and shopping directly from bed!

Date of experience: August 26, 2014
Arizona
2 reviews
0 helpful votes
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Lights work fine and are a great value. Delivery was quick as well.

Date of experience: August 26, 2014
Oman
1 review
0 helpful votes
Follow Muhammad A.
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This is my first experience to buy 3 watches 1 pendent and 1 bluetoot device. And really very happy for the quick service. I appreciate your customer satisfaction policy.
And will continue my dealing with you in the future :)) ))

Date of experience: August 26, 2014
RU
1 review
0 helpful votes
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Everything was delivered really fast
August 26, 2014

Everything was delivered really fast. Quality is very good, i'm fully satisfied.

Date of experience: August 26, 2014
Canada
1 review
0 helpful votes
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Products were shipped very quickly and arrived during the specified shipping time. Photos from the website were exactly what the products looked like. Overall very happy with my experience on miniinthebox!

Date of experience: August 26, 2014
Belgium
1 review
0 helpful votes
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Great side for small gadgets, cheap, not the best materials but hey, it works and it's a great price.

Date of experience: August 26, 2014
Brazil
1 review
0 helpful votes
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O controle é bom, para jogos de tiro não tem uma precisão muito macia nos botões estilo joystick, mas em outros jogos funciona perfeitamente e ele tem um padrão de economia que se deixa ele se desativa sozinho e a bateria dura muito assim.

Date of experience: August 26, 2014
GB
1 review
0 helpful votes
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I have used MiniInTheBox a few times and each time the service and product delivered have surpassed expectations.

Date of experience: August 26, 2014