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From the business
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 912 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
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Was great to deal with this site, very pleasurable experience
Great Customer Service when dealing with my enquiry. Jake Williams understood what I was talking about from the very begining. He was very knowldge about the company and its T&C's, and helped me coming to resolve my problem I would recommend this service to anyone wanting to find a new partner
Dear Ross,
Thank you so much for highlighting your experience with Jake and our team. We truly appreciate your trust and recommendation, and we're delighted to have helped you feel supported every step of the way. Your kind words inspire us to continue providing exceptional care for everyone we serve.
Signed up for site. Didnt like it much so i cancelled. 3 months later im charged. Apparently i didnt cancel... oops. So i called and email request for cancel and refund. Still within 7 days per refund policy. Theyve got to be able to see thered beeen zero activity for months right. First they said no refund but complimentary 6mo free... useless i dont use it anymore. I said no i want refund. They added 50% refund to 6mo. Fine yeah. Get this over with. Then! U get nothing because your decision was made outside 7 day window per policy. Those alternative offers were deliberately meamt to push past the window. Which still doesnt satisfy policy because original equest was made within window
Dear Mike,
We are sorry to hear that you're not satisfied with the experience you had on our platform, however, please note that we only followed our Membership and Refund policy that are clearly defined on our website.
We may issue partial refunds at our discretion unless required by applicable law. Any refund, including partial refunds in the form of credits, other than that pursuant to mandatory provisions of the laws may be provided only in accordance with this Policy.
Dear Mark,
Thank you for your feedback!
Our team is always happy to assist our valued customers with their needs.
Dumb me, hit the wrong button on the website which then charged my account for over $100, an amount i clearly couldn't afford! I immediately hit the chat button and then immediately got a personal email from Linda and Jake handling my issues! Amazing teamwork!
Dear Annmarie,
Thank you so much for sharing your experience! We’re truly grateful for your kind words and delighted Linda and Jake could make things right quickly—always here to help you feel supported.
Scam/ fake accounts with people who were not who they were supposed to be. Complain made and they were removed. Very good service.
Dear Ross!
Thank you for acknowledging the swift resolution to your concerns, Ross. We’re committed to maintaining a trusted and safe environment, and your feedback truly encourages us to keep up this standard. We’re grateful to have your support.
Redeemed money quickly! I inadvertently pressed a wrong button in the app and was mistakenly charged quite a bit of money. II asked to be reimbursed asap and it was done very quickly. I appreciated that. The app is not very user friendly…so their quick action was great.
Dear P D.,
We appreciate you taking the time for your feedback.
We're thrilled you found our response time and problem resolution to be efficient and satisfactory. We genuinely appreciate your feedback and are delighted to hear your experience was positive. We strive to provide excellent support to all our customers.
Very good proactivity and responsiveness following a request for assistance following a billing issue. I'm really satisfied.
Hello Lisiane, and thank you for your feedback!
We are pleased to hear that our team managed to satisfy your request.
Don't hesitate to reach out if you have any more issues.
I asked for a refund because after 2 days of being on the site and getting so many chat requests, they completely stopped. I was offered a partial refund and added months to my subscription for free, not that the extra months matter, when they basically apparently this site will hide your profile where no one will see it, but you know another lesson learned. Sad that folks have no problem messing with honest folks emotions and finances.
Hello Darla, and thank you for your feedback!
Please be informed, that we have never had a practice of hiding users profile deliberately.
In case you are facing issues or site malfunction, please contact us with more information and we will do our best to solve it.
Tiffany did a great, magnificent,
Fantastic job responding so fast,
With initial and subsequent, following, other responses today to resolve my issue. She even offered me a free day bonus of access time that I could use if I liked. I would keep her as an employee. Yes, I would.
Hello Robert, and thank you for your feedback!
We are happy to hear that you are pleased with our efforts. Tiffany is a very valued employee of ours, and we will happily forward your kind wishes to her.
Don't hesitate to reach out if you require any more assistance.
I was very happy with the customer service I got regarding my issue. They solved it in no time with no issues.
Dear Violeta!
Thank you, Violeta, for your kind words and detailed feedback. We're delighted to hear our team was prompt and professional in addressing your queries and that you were impressed with the outcome. We look forward to continuing to provide you with excellent support.
I joined MeetMyAge in early August and I was very impressed with both the quantity AND quality of the ladies enrolled in the program. With the other sites I've been with, they had quality people, very few were in local area. As soon as I went online I was swamped with visitors and chat requests! I am staying real busy with meeting many local ladies that are right for me.
Dear Michael!
Thank you, Michael, for sharing your wonderful experience! We’re thrilled to hear our platform is helping you connect so meaningfully and locally. Wishing you all the best as you continue building great connections!
I've been out of the game for MANY years and I didn't know where to start. So MMA sounded simple and doesn't cost an arm & a leg. I signed on and the options appeared ok. But as I got more discriminating my options first turned to crap, then it just turned off. NOTHING. 48 hrs and no hits and the same OLD faces. And definitely not in line with my preferences or expectations. For example, I'm 55 and my age preference is ages 50-60. Why did I get 43-48 year olds. Really?!? What a waste of my time. At least the cost wasn't too high that's why my rating is 2 stars and not one.
Dear Lynn,
Thank you for sharing your experience with us.
We are sorry you feel that way, although, as you understand, each person communicates at their own pace and manner. We simply have no control over this.
You can also use the Discover page to extend the number of potential matches.
Don't hesitate to reach out to our support team so we could find a solution to your problem.
My interactions were professionally handled and quickly resolved.
Hello Sue, and thank you for sharing your experience.
I’m glad to hear your interactions were handled professionally and resolved quickly. We appreciate your feedback and are here if you need anything else.
Communicated with Ann on the support team. Fast, efficient and extremely helpful! Thank you so much!
Thank you, Sharon, for your kind words! We're delighted to hear Ann provided fast and helpful support. We truly value your feedback and look forward to continuing to serve you.
Can't figure out why most of the men are on this dating platform.All very complementary, lots of flattery, issue invites to hangout, but far to busy to actually connect in person all this long texting conversations are exhausting
Hello Eleanor, and thank you for your review.
Each user communicates in his own way, unfortunately we cannot influence this in any way.
Let us know if you require any more assistance.
The men on the meet my age app do actually start conversations first and keep chats going. First time I've felt positive about online dating!
Dear Andrea,
We are happy to hear that our platform is to your liking.
Our team is always ready to assist if you face any issues.
I was charged multiple times on the same date without being familiar with the site or realizing what was going on.
Dear Daniel,
Thank you for sharing your feedback, and I’m sorry to hear about the unexpected charges you encountered. We’re committed to making our billing process clear and customer-friendly, so please reach out to our support team—they’ll be happy to review and assist with your account promptly. We appreciate your understanding and hope to make your continuing experience better.
Excellent solution to my concern, just first time on site, all good now
Thank you for sharing, Paul.
I'm proud we could resolve your concern and that you're feeling confident using the site—here's to many great connections ahead!
Thank you so much, Titi, for your kind words and for recognizing the care our team puts into every detail. Your trust means the world to us, and we’re grateful to have had the chance to support your journey.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Craig,
Thank you so much for your kind words! We're delighted to hear you had a great and pleasurable experience—is there anything else we can do to make your time with us even better? Your happiness means a lot to us!