Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge has a rating of 4.1 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and full refund. MeetMyAge ranks 1st among Senior Dating sites.
We monitor reviews for authenticity
As I said in the description when you're trying to meet somebody and you end up having a common ground with 15 different people because you're just seeing zoom it's way too expensive unless you buy the unlimited package
I was initially impressed with MeetMyAge who's MO differ from most other dating sites in that the man posts his CV details and photograph, Then women can chose who they wish to respond to.
Men are then able to make contact through a messaging system. I joined shortly before Chritmas and was pleased to hear from a number of women members. I had launched into a number of dialogue with women members. None of these came to more than dialogues with a number of women who lived in the
Local area. Costs were reasonably high. Peripheral items were gift icons and bonus points which were at best confusing. Interaction with support staff were somewhat spasmodic, but reasonably positive.
The upshot was that although I have had a number of interesting chats, nothing tangeable has developed.
Dear Justin!
Thank you for taking the time to share such a balanced and detailed review.
We truly appreciate that you highlighted both the strengths and the areas where your experience could have been better. It’s great to hear that you initially found the format refreshing and that you had several engaging conversations after joining.
At the same time, we understand how disappointing it can be when interesting dialogues don’t develop into something more tangible. Online connections can sometimes take time to progress, especially when members prefer to build comfort through conversation before moving forward.
We also take your feedback seriously regarding costs, gift icons, and bonus points. Clarity and transparency are important to us, and feedback like yours helps us improve the user experience. We’ll be sure to share this internally.
As for support interactions, we’re glad they were reasonably positive overall, though we acknowledge that consistency is important and something we continually work to strengthen.
Thank you again for sharing your experience thoughtfully. We genuinely value constructive feedback like this, as it helps us continue improving the platform for everyone.
My cancellation request was handled promptly and professionally. Communication was clear and the issue was resolved quickly once I confirmed my decision. I appreciate the efficient support.
Dear Melissa,
Thank you for your wonderful review! We’re glad to hear that your cancellation request was handled promptly and professionally, and that the communication was clear throughout the process.
We truly appreciate your kind words about our support team and are pleased that everything was resolved efficiently.
I was extremely happy with the customer support team, as they were friendly, polite, understanding, and patient.
The customer support team dealt with my issues quickly and smoothly.
Everything was cleared up right away.
Thank you.
Dear Carrie,
Thank you for your wonderful review! We’re delighted to hear that you were extremely happy with our customer support team and that you found them friendly, polite, understanding, and patient.
We’re especially glad that your issues were resolved quickly and smoothly, and that everything was cleared up right away.
Thank you for your kind words and for taking the time to share your experience.
The gals were polite and mannered but all they wanted was to chat or text. They were not interested in going out even after several days messaging its as if they were instructed to just stay in a virtual world.
Dear Peter,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations.
Please note that members on the platform communicate based on their own preferences and comfort levels. Some may prefer to chat longer before considering meeting in person, while others may choose to keep interactions online.
We appreciate you taking the time to share your experience, as your feedback helps us continue improving the platform.
I discovered someone I was chatting with was not who he said he was, unfortunately. I reported my findings to customer support and I received a response 4 hours later that he had been removed. The response was very fast and much appreciated.
Dear Karen,
Thank you for bringing this to our attention and for taking the time to share your experience. We’re truly sorry that you encountered a user who was not who he claimed to be.
At MeetMyAge, the safety of our community is a top priority. Our Moderation Team works 24/7, and once suspicious activity is reported, we act as quickly as possible. We’re glad to hear that you received a response within a few hours and that the account was promptly removed — your vigilance helped protect not only yourself but other members as well.
We sincerely appreciate you reporting your findings. If you ever notice anything concerning again or need further assistance, please don’t hesitate to contact us. We’re always here to help ensure a safe and genuine communication environment.
Customer Support Team
MeetMyAge
I signed up for subscription then I check with PayPal. I'll solve that I had been double build one amount was for subscriptions. The other that I was being charged for was for credit which I did never signed up for Emily was able to help me very friendly stated that my PayPal account would be receiving a credit for the amount shown on my credit for them five days thanks for the help a misunderstanding
Dear Carl M.,
Thank you for taking the time to share your experience with us. We understand how concerning it can feel to see what appears to be a double charge, and we’re glad this situation was clarified.
As you mentioned, one payment was for the subscription, while the other was for credits. We appreciate you bringing this to our attention, and we’re pleased that Emily was able to assist you in a friendly and professional manner. It’s great to know that the misunderstanding was resolved and that the refund has been arranged to your PayPal account within the stated timeframe.
At MeetMyAge, we always strive to ensure transparency in billing and to resolve any concerns as quickly as possible. If you have any additional questions about your subscription, credits, or account activity, please don’t hesitate to reach out — we’re always here to help.
Customer Support Team
MeetMyAge
I think that the women here are not real. They just want to talk and I can't afford the cost of each text. I really want to chat but it costs too much to chat
Dear Jeffrey T.,
Thank you for sharing your feedback with us. We understand your concerns, and we’re sorry to hear that your experience has left you feeling uncertain.
First, regarding billing — please be assured that charges only occur in accordance with the services and features you actively use. If you have requested a cancellation, you will not be charged again after the subscription period ends. If you would like us to double-check your account status for peace of mind, please contact us directly at [email protected] and we’ll be happy to confirm everything for you.
As for your concerns about profiles, we want to clarify that we do not use chat bots. All profiles represent real users, and our Moderation Team works 24/7 to maintain a safe and authentic communication environment. Our anti-fraud system continuously monitors activity to detect and remove suspicious accounts. If you ever suspect a profile may not be genuine, we strongly encourage reporting it so our team can investigate promptly:
https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-
We also understand that communication costs are an important factor. Our platform operates on a credit-based system, allowing users to control their spending and choose how they engage. We always recommend reviewing the pricing structure in advance to ensure it aligns with your expectations.
We truly appreciate your honest feedback and would be glad to assist you further if needed. Please don’t hesitate to reach out to our Customer Support Team.
Multiple women I thought I was texting were actually chat bots. I'd ask specific questions and get generic answers. Very disappointing. Not what I signed up for.
Dear Sherman M.,
Thank you for sharing your concerns with us. We’re truly sorry to hear that your experience did not meet your expectations and that you felt disappointed during your conversations on the platform.
Please be assured that we do not tolerate fake profiles or chat bots. Our Moderation Team works 24/7 to ensure a genuine and safe communication environment, and our advanced anti-fraud system continuously monitors activity to identify and remove suspicious accounts.
If you genuinely suspect that certain profiles are not authentic, we strongly encourage you to report them to our Moderation Team so a thorough investigation can be conducted. You can find instructions on how to report a user here:
https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-
Once reported, the user will be blocked from contacting you, and our team will carefully review the case and take appropriate action if any violations are identified.
We sincerely hope to restore your confidence in our platform. If you would like us to look into a specific case, please don’t hesitate to contact our Customer Support Team directly at [email protected]
Needed my age corrected so I sent an email. Very prompt at getting back to me and offered me additional help if I needed it. Great experience 🙏🏻😍
Dear Kristen S.,
Thank you so much for taking the time to share your experience with us! We’re truly happy to hear that your age correction request was handled promptly and that our team was able to assist you efficiently.
Providing quick, accurate support and making sure our users feel heard and taken care of is very important to us. It’s wonderful to know that you had a great experience and felt supported throughout the process.
If you ever need any further assistance or have additional questions, please don’t hesitate to reach out — we’re always here and ready to help.
I had an issue with payment, was able to send an email and get a very quick response, (same day in fact. I was very satisfied with the clarification and Michael was great to deal with.
Dear Naomi,
Thank you for your wonderful review! We’re glad to hear that your payment issue was resolved quickly and that you received a same-day response.
We truly appreciate your feedback, and we’re happy to know that Michael provided clear assistance and was great to deal with.
I was not happy with the site and after 24 hours requested a refund. I sent an email very early in the am before 6am and received a reply right away. Everything was handled very quickly and without a hassle. Thank you.
Dear Barb,
Thank you for your review! We’re glad to hear that your refund request was handled quickly and that our support team responded promptly to your email.
We truly appreciate your feedback, and we’re happy we could assist you without any hassle.
Meet my Age is full of Scammers. They say they are from Bayshore gardens yet do not know the main large restaurant/bar there. They want to chat repeatedly but never want to meet because they are not real people in America anyway. When 30 men message you telling you how beautiful you are but never want to meet what does that tell you? Real men want to meet you! Nothing but scammers.
Dear Customer,
Thank you for taking the time to share your concerns. We’re truly sorry to hear that your experience on MeetMyAge felt frustrating and raised doubts about the authenticity of the people you interacted with.
Please be assured that we do not use scammers, bots, or fake profiles on the platform. All profiles are created by real users. However, we understand why repeated messages without a willingness to meet, unfamiliarity with local places, or a high volume of similar compliments can feel suspicious and disappointing.
Our Moderation Team works 24/7, supported by advanced anti-fraud tools, to identify and remove accounts that violate our rules. Members who attempt to mislead others, avoid genuine interaction, or behave inappropriately are investigated and removed when violations are confirmed. Reports from users like you are extremely important in helping us maintain a safe and genuine environment.
If you encounter profiles that misrepresent their location, avoid meeting altogether, or otherwise raise red flags, we strongly encourage you to report them so our team can review the activity thoroughly and take appropriate action.
We appreciate your honest feedback, even when it’s critical, as it helps us continue improving safety, transparency, and the overall experience for our members. If you would like us to review specific profiles or interactions in more detail, please don’t hesitate to contact our Customer Support Team at [email protected].
Mrs Linda and Mrs Kate helped me resolve my account and where understanding and got me where I need to be in my situation thank y'all very much for helping
Dear Daniel,
Thank you for your kind words and for sharing your experience! We’re very happy to hear that Mrs. Linda and Mrs. Kate were understanding and helped resolve your account situation smoothly.
Providing supportive and effective assistance is always our goal, and we’ll be sure to pass along your appreciation to both of them.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help.
I made a request and William replied within minutes letting me know my request was taken care of. That was greatly appreciated.
Dear Penny,
Thank you for your kind review! We’re glad to hear you received an immediate response and that William was able to take care of your request within minutes.
We truly appreciate your feedback and thank you for taking the time to share your experience.
It was very nice and enjoyable.
Makes life easier having people with same goals and expectations so no round and round nor just spinning wheels. I look forward to try it again in the future, when my life calms down. I highly recommend this for serious people.
Thank you so much, Alejandro, for highlighting the genuine connections our community offers. We're glad you had an enjoyable experience and appreciate your recommendation. Looking forward to welcoming you back whenever you're ready!
Had questionable items listed on profile so I was suspicious about the activity so I baited with personal story and they disappeared and never responded. I referred the matter to the management team and the person was removed from the site.
Thank you for taking the time to share your experience, Phil. We appreciate vigilant users like you who help maintain a safe and respectful community. Please feel free to reach out anytime if you notice anything suspicious again.
Your cs agent was attentive and kind during our conversation. She offered multiple options and allowed me to choose. That was great cs.
William, thank you so much for highlighting the kindness and attentiveness you experienced - our team takes great pride in offering options that feel just right. We're truly glad your conversation felt warm and welcoming because meaningful connections start here. Looking forward to being a trusted part of your journey ahead!
I was accidentally charged $39.90 at the website of, meet my age. I called Customer Service, talked to a nice lady, and she credited my bank account $39.90. Thank you!
Thank you so much for sharing your experience, Lance - the way you valued our team’s help means a lot to us. We’re grateful for your understanding and are glad we could quickly sort the refund for you. Please don’t hesitate to reach out anytime we can assist further.
I was annoyed that I completed a profile with personal info, only to learn that we had to pay to interact. That info/fee structure should've been presented before collecting personal information.
Dear Customer,
Thank you for sharing your thoughts openly. We understand how important it is to feel confident about costs upfront, and we’ve appreciated this feedback and hope we can provide a positive experience moving forward.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email [email protected].
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us [email protected]. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email [email protected].
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: Signed up for site. Didnt like it much so i cancelled. 3 months later im charged. Apparently i didnt cancel... oops. So i called and email request for cancel and refund. Still within 7 days per refund policy. Theyve got to be able to see thered beeen zero activity for months right. First they said no refund but complimentary 6mo free... useless i dont use it anymore. I said no i want refund. They added 50% refund to 6mo. Fine yeah. Get this over with. Then! U get nothing because your decision was made outside 7 day window per policy. Those alternative offers were deliberately meamt to push past the window. Which still doesnt satisfy policy because original equest was made within window
Answer: Dear Dianne, Thanks for your request! We are doing our best to keep our site safe and secure for all users. At the same time, we also count on your cooperation. In case you notice a suspicious profile, please don't hesitate to report an abuse so that we are able to investigate the matter. To learn more about that, please follow the link https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user- If you have any questions about the payment, please contact our Customer Support Team via email [email protected] or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).
Answer: Dear Richard, Thanks for your reply! As a free user, you can: Send 3 likes in the Discover section a day; Send 1 message to 10 chats a day; Use the basic filters in the Discover section.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
William, thank you for sharing your thoughts openly. We’re glad to know you appreciate the connections our unlimited package opens up, and we truly value your insight into how it enhances the experience. Your feedback helps us serve our community better every day.