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MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
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I accidentally bought some credit which I did not understand, and they kindly refunded me half of that money
Meanwhile, I still do not know how those credits work. I'm afraid to touch them. Please send me some info on how they work. Also a little more about the difference between the free and the premium. Is there a limit to how many chats you can send over or receive in a day.
I accidently purchased the Gold subscription when trying to try out the astro feature using my points and it automatically added the Gold feature of $109.29 AUD to my card for one month - given the purchase was accidental, I contacted immediately instead of a PayPal dispute and initially was offered a few things before I requested a full refund, which if a service is supplied on Australian shores, the ACCC will cover you for; and a full refund was issued. Thank you for the fast response. MMA
Dear Rose J.,
Thank you for taking the time to share your experience with us. We appreciate you explaining the situation in detail and are glad to hear that the matter was resolved quickly and to your satisfaction.
We understand how accidental purchases can happen, especially when exploring platform features, and we’re pleased that our team was able to review your request promptly and issue a full refund. Your decision to contact us directly allowed us to resolve the issue efficiently, and we’re happy we could assist without delay.
Thank you for acknowledging the fast response from our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
I have met several women in my area online I wish we could chat a little longer then just a few times chatting with them was enjoyable but some were a little I think out of character by texting "what do you want" I kinda thought that was somewhat rude but over all enjoyed the few times I had actually chatted. I know you have good intentions an want memberships I understand that an I plan to join when I feel good about the person but knowing you just get a few cracks at getting to know them isn't much time, but then again I feel you should get more opportunities to chat an then if you like what you hear or read then joining would be so much easier. Thanks for my chance to express myself. Have a great night.
Jim
Dear Jim,
Thank you very much for taking the time to share such thoughtful and detailed feedback. We’re glad to hear that you enjoyed chatting with several women in your area and that those conversations were, overall, a positive experience.
We also understand your concerns about limited communication time and some messages feeling out of character. Every user has their own communication style, and sometimes written messages can come across differently than intended. Your suggestion about having more opportunities to chat before deciding to join is valuable, and we truly appreciate you explaining your perspective so clearly.
Please know that your feedback helps us better understand our users’ expectations and improve the overall experience on the platform. We’re grateful that you took the opportunity to express your thoughts, and we hope your future interactions will be even more enjoyable.
Thank you again, and have a wonderful evening.
When a mistaken billing issue arose by accident, Olivia was quick to respond, lending a hand to resolve my issue, quickly and completely. Thanks again Olivia!
Thank you, Scott, for sharing your positive experience. We’re delighted Olivia was able to assist you swiftly and thoroughly. We truly appreciate your feedback and look forward to continuing to support you.
Overall, I found the app easy to use and the platform itself is well set up. Customer support was responsive and helpful, which I appreciated. Unfortunately, despite spending a lengthy period on the app, I didn't end up meeting anyone in person. The main person I was engaged with over nearly six months of chatting did not seem interested in taking things beyond online communication. While my experience didn't lead to a real life connection, I believe the app could still be suitable for others depending on what they are looking for.
Dear Lisa,
Your positive feedback is a huge encouragement to our team. Thank you for recognizing this aspect of our service. We’d be happy to hear any additional thoughts or recommendations you may have.
Kind regards,
Customer Support Team
MeetMyAge
I wanted to try out a dating site in my age, but I guess I'm not really into it cause I didn't use it very much. My questions went back to the support desk and they were very helpful and kind and encouraging.
Dear Carrylyn,
Thank you so much for your kind words!
We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Your feedback is invaluable and helps us keep our standards high.
Kind regards,
Customer Support Team
MeetMyAge
I decided to join MeetMyAge a couple days ago and in the process accidently signed up for both the basic service and the premium. I contacted their support team, explained the situation and at my request they refunded the second payment within hours.
Dear Jacqueline,
Thank you for taking the time to share your positive experience with us. We’re happy to hear that our support team was able to quickly resolve the issue and process your refund. Providing prompt and helpful assistance is very important to us.
We truly appreciate your trust and look forward to supporting you whenever you need us.
Kind regards,
Customer Support Team
MeetMyAge
I asked that my account be deleted and immediately I received an email saying that it was deleted. Very polite and fast. Very please with their communication with me.
Dear Jacqueline,
Thank you so much for your kind feedback! We’re truly happy to hear that your account deletion request was handled quickly and professionally, and that our communication met your expectations. Providing prompt, polite, and clear support is very important to us.
We appreciate you taking the time to share your experience and are always here should you need any assistance in the future.
Kind regards,
Customer Support Team
So try to find a person that wants to meet, you know real actual contact. No 1 that I have contacted so far wants to do that, which makes me think they are just AI generated bots to satisfy some peoples quest for chatting not really physical people.
Dear Customer,
Thank you for sharing your concerns with us. We’re sorry to hear that your experience has led you to feel that the interactions were not genuine, and we understand how frustrating it can be when expectations are not met.
Please note that whether users decide to meet in person is entirely their personal choice and depends on mutual interest and comfort. Many members prefer to take time communicating online before considering a call or an in-person meeting, especially for safety reasons.
That said, we take reports of fake or AI-generated profiles very seriously. Our Moderation Team works 24/7, supported by an advanced anti-fraud system designed to identify and remove accounts that violate our rules. If you believe certain profiles are suspicious or not genuine, we strongly encourage you to report them so our team can investigate and take appropriate action as quickly as possible:
https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-
Your feedback is important to us and helps us improve the authenticity and quality of communication on our platform. If you have any additional concerns or need further assistance, please feel free to contact our Customer Support Team at [email protected].
Needed birthday corrected. The number and email was supplied to get this accomplished. I sent email and received a phone call shortly with request being done.
Thank you so much, Kathy, for sharing your experience and letting us know the update went smoothly. It’s wonderful to hear our team helped you promptly, and we appreciate you taking the time to reach out and connect with us. Wishing you many joyful days ahead!
I have looked at many sites and this one looks real and have genuine ladies ready to communicate
Dear Charles,
We are sorry that you are not satisfied with the service that we provide. We’re grateful for your feedback, as it highlights areas where we can improve. We’re eager to rectify this and hope to earn back your trust.
Our Moderation Team works 24/7 to ensure a genuine and safe communication experience on our platform. Moreover, the advanced anti-fraud system helps to identify potential fraud accounts quickly and efficiently.
However, if you are sure that you are faced with a suspicious account, please report it, so our Moderation Team can make an investigation. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-. If facts of platform rules violations are identified, the reported account will be banned. Moreover, any further attempts to create an account on our platform from the side of the banned user will lead to the same consequences.
Please feel free to ask if you have any further questions.
Customer Support Team [email protected].
Great service when I asked to cancel, I had changed my mind as not quite ready for dating and this company were so helpful, acted promptly as requested and communication was excellent.
Many thanks 🙏
Dear Margo!
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Customer Support Team
MeetmyAge
After repeated emails back and forth I finally received my full refund. The whole time emails back and fourth I was impressed at the professional service and response back to me even know I'm sure my frustration was showing.
Dear Cheryl!
Thank you for sharing your experience. We’re glad to hear that your refund issue was resolved and that our Support Team was able to assist you professionally throughout the process.
We understand how frustrating unexpected billing can be, and we always strive to respond promptly and helpfully to every concern. Your feedback is very much appreciated, and it helps us continue improving our service for all members. Please don’t hesitate to reach out anytime you need assistance or have questions.
As a 75 year old lady I was trying to navigate on this dating site and I kept hitting the wrong button and it charged for credits. I didn't know anything about so I contacted customer service. Her name was Olivia and she did a fantastic job and canceled the request that I mistakenly made, she was very polite and very understanding even though I was in a panic.
She was wonderful.
Dear Pam,
Thank you for sharing your experience and kind words about Olivia - we're so glad she could assist with understanding the site and put your mind at ease. We’re continuously striving to make things easier to use and look forward to providing support every step of the way in your journey here. Please don’t hesitate to reach out anytime you need assistance or have questions.
After a misunderstanding of not wanting premium but charged for it was cleared up super quickly. I'm impressed with the action of the site.
Hi Sue, thank you for sharing your experience and giving us the chance to make things right quickly. It means a lot to know You're impressed with how we handled the situation—your satisfaction truly inspires us to keep improving.
Really helpful and attentive answered me practically straight away.
As i wished to cancel my subscription and delete my account after a few days.
Thank you, Abigail, for your kind words and for taking the time to share your experience. It means a lot to know our team was able to assist you promptly and attentively. We wish you all the best on your journey ahead and are here if you ever need support in the future.
Madison Clarke provided outstanding customer service from start to finish. She was professional, attentive, and genuinely invested in making sure my needs were fully met. Madison took the time to listen, explained everything clearly, and followed through promptly on every detail
Louis, thank you so much for sharing your positive experience with Madison. We're thrilled to hear she made such a meaningful impact by serving you attentively and clearly from start to finish. Your kind words mean a lot to our entire team!
I had some confusion as to the finances of membership and dealt with Olivia who handled my concerns and provided a satisfactory solution. Thanks Olivia Wilson
Thank you, Marc, for your kind words and for sharing your experience. We're delighted Olivia could assist and clarify the membership details for you—we truly value your trust and look forward to supporting you every step of the way.
I was pleasantly surprised and happy with your response to my questions and charges. I would definitely recommend this site to other people thank you so much.
Ann, thank you for sharing your positive experience with our team and for your kind recommendation! We’re delighted to hear our clear communication helped meet your expectations, and we’re always here to support you in your search. Your satisfaction means a great deal to us.
I contacted the organisation to dispense with my subscription as I did not want to continue using the Service. They were informative and helpful, very professional.
Brian, thank you so much for your kind words. We truly appreciate your recognition of our team's professionalism and commitment to providing clear support. It means a lot to us to know we could assist you well throughout your experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Donna C.
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that our team was able to assist you and issue a partial refund — we always aim to handle such situations fairly and with care.
We understand that credits and features can sometimes be confusing, and we’re sorry for any uncertainty this caused. Credits are typically used for specific platform features, and their purpose and usage depend on the options available in your account. To make everything clearer and ensure you feel comfortable using the platform, our Customer Support Team will be happy to provide you with detailed information about:
How credits work and what they are used for,
The differences between free and premium access,
And whether there are any limits on sending or receiving messages per day.
Please feel free to contact us directly at [email protected], and our team will gladly explain everything step by step and answer all your questions.
Thank you again for your feedback — it helps us improve clarity and user experience.