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MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and full refund. MeetMyAge ranks 1st among Senior Dating sites.
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I was annoyed that I completed a profile with personal info, only to learn that we had to pay to interact. That info/fee structure should've been presented before collecting personal information.
Hello, I received a great customer service at meet my age when I had an issue with charging something that I had accidentally hit the button and didn't know what I was ordering. It was appreciated thank you.!
Dear Renee,
Thank you for sharing your experience with us! We’re so glad to hear that our team was able to assist you promptly after the accidental purchase and provide a solution that met your expectations.
We understand that mistakes can happen, and it’s important to us that such situations are handled quickly and fairly. Your appreciation truly means a lot to our team.
If you ever need any further assistance, please don’t hesitate to reach out.
This site is one of the worst as far as dating apps go. Not user friendly nor easy to navigate the site. This site freezes up and then randomly billed me for a higher subscription level. I contacted someone immediately via chat and they tried to barter about the bill…I just cancelled and deleted my account! I also think it appears there are many bots on this site because the answers don't jive with the questions. They also will give answers that don't make sense to questions. Don't waste your money or time!
Dear Vickie,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to encounter technical issues, unexpected billing, and dissatisfaction with the overall usability of the platform.
Please note that MeetMyAge does not use bots or AI-generated profiles. All profiles belong to real users, and our Moderation Team works 24/7, supported by an advanced anti-fraud system, to identify and remove accounts that violate our rules. That said, we understand that unclear or generic responses can sometimes give a different impression, and we take such concerns seriously.
Regarding the billing issue, subscriptions can only be upgraded or renewed through confirmation steps, but we regret that the process felt confusing or unexpected in your case. We’re also sorry if the initial communication regarding the charge did not meet your expectations. We respect your decision to cancel and delete your account and regret that the experience led you to that point.
Your feedback about site navigation and performance is valuable, as it highlights areas where improvements are needed. While we’re sorry that MeetMyAge was not the right fit for you, we appreciate you sharing your experience, as it helps us continue improving transparency, usability, and customer support.
If you would like any further clarification regarding your account or billing, our Customer Support Team remains available at [email protected].
I was having problems with a cancellation request, but Michael and Sabrina were both very helpful is helping me get my user issues addressed. Thanks to you both!
Dear James,
Thank you for sharing your experience with us! We’re glad to hear that Michael and Sabrina were able to assist you and successfully resolve your cancellation request.
Providing clear guidance and prompt support is very important to us, and we’re pleased that your concerns were addressed to your satisfaction. We’ll be sure to pass along your kind words to both of them.
If you ever need assistance in the future, please don’t hesitate to reach out.
The staff at customer serve are very efficient and replies are fast.
On the other hand, I find that the renewal should not be done automatically without the pre-authorization by the customer.
Otherwise, when a customer starts a subscription, it should be given the option to manually renew OR automatically renew. That option is not visible.
Dear Rose,
Thank you for taking the time to share your thoughtful feedback with us. We truly appreciate your kind words about our Customer Service team and are glad to hear that you found their responses fast and efficient.
We also understand and respect your concerns regarding automatic subscription renewal. Subscriptions are set to renew automatically unless canceled before the renewal date, and this information is outlined during the sign-up process. However, we acknowledge that the option to choose between manual and automatic renewal may not feel clearly visible, and your suggestion is both reasonable and valuable.
Your feedback helps us identify where greater clarity and transparency can improve the customer experience, and we will be sure to pass your comments along to the appropriate team for review and consideration.
Thank you again for taking the time to share your experience. If you have any questions about your subscription or would like assistance managing your account, our Customer Support Team is always happy to help.
The site is fine. Operates great. Chats are simple. Uploads to establish profiles are efficient. All of that i frastructure is fine.
The problem I have is that pictures of people do not line up or square with posted age. Moreover, the discourse if the chat sounds like you're speaking with Chat GPT. It literally feels that way especially when some of the things I asked from other people warranted a subjective response. So, I ammsimply suspect of the integrity of the candidates and thr asymetric i formation being exchanged.
As far as communicating with staff operating the site - top shelf. They were on my concerns immediately. Hope this helps.
Dear Michael,
Thank you for taking the time to share such a thoughtful and well-balanced review. We truly appreciate the level of detail you’ve provided, as feedback like this helps us better understand our members’ experiences.
We’re glad to hear that you found the platform itself to operate smoothly — from chats and uploads to overall infrastructure. At the same time, we fully understand your concerns regarding profile photos, perceived age discrepancies, and communication styles that felt scripted or inauthentic.
Please be assured that MeetMyAge does not use AI, bots, or automated chat systems to communicate with users. All profiles are created and managed by real people.
Regarding profile photos and age alignment, profile information is provided by users themselves, and while our Moderation Team actively reviews and monitors accounts, occasional inconsistencies can occur. If you ever feel that a profile may be misleading or violates our rules, we strongly encourage you to report it. Once reported, the user is blocked from further contact with you, and our Moderation Team will promptly investigate the case using our advanced anti-fraud tools:
https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-
We’re especially pleased to hear your positive remarks about our support staff. Providing prompt, attentive, and high-quality assistance is something we take great pride in, and it’s rewarding to know that this part of your experience stood out.
Thank you again for your candid and constructive feedback. If you’d like us to review any specific profiles or provide further clarification, our Customer Support Team is always available at [email protected].
I am not sure what I expected from this site but the experience was decent enough. I really enjoyed the conversations with some of the people on the site but never really made a connection with anyone.
Thank you for sharing your thoughts, James. We’re glad to hear you enjoyed some of the conversations, and we appreciate your honesty about hoping to find a deeper connection. Finding a meaningful connection can take time, and experiences can vary from person to person depending on expectations, preferences, and timing. We understand that not every interaction leads to a strong connection, and we appreciate you giving MeetMyAge a try.
Customer service is excellent but navigating the app was annoying. Very limiting texts allowed and every person writes like it's either a chat bot answering you or the guys can click on something scripted. No man talks so proper and they definitely don't spell that perfectly. Seems fake.
Dear Shelley,
Thank you for sharing your honest feedback, and we’re sorry to hear that your experience on the app felt frustrating.
We understand why limited messaging and “too perfect” replies can raise concerns. Please note that some members choose to use quick reply templates or write more formally, which can sometimes come across as scripted. However, we take reports of fake profiles and suspicious activity very seriously, and our moderation team actively reviews and removes accounts that violate our policies.
Thank you again for your feedback - it helps us improve the platform.
I was willing to TRY the experience, when signed up yet fearing providing my CC, you MUST provide your credit card without seeing the online experience. My experience was I was only capable of texting ONCE to a single response on the Premium Pkg 79.99. Only allowed 5 a day. There is NO APP with this Company. The Colleagues of the Company were very helpful and responded very quickly. The Companies Packages I found misleading. If you were to ask me my Account I'd have to say where is it posted on my account, things appear hidden.
Dear Mary,
Thank you for taking the time to share such detailed feedback with us. We truly appreciate your openness and understand why your experience left you feeling disappointed and confused.
We’re sorry to hear that the Premium package did not meet your expectations and that the limitations on messaging felt unclear. We understand how frustrating it can be to commit to a subscription before fully experiencing the platform, especially when pricing and feature details don’t feel transparent enough. Your comments regarding package clarity and account visibility are very important to us, and we will pass this feedback to the relevant team to help improve how information is presented to members.
Regarding billing, subscriptions are set to renew automatically unless cancelled before the renewal date, and payment authorization is required at sign-up to activate Premium features. That said, we understand your concern and acknowledge that this process can feel misleading if expectations are not clearly set from the beginning. We regret any confusion this caused.
We also appreciate your note about the absence of a mobile app and your suggestion is valuable. At this time, the platform is web-based, but feedback like yours helps guide future improvements.
On a positive note, we’re very glad to hear that our colleagues were helpful and responded quickly. Providing attentive and professional support is something we take pride in, and we’re pleased that this part of your experience stood out.
Thank you again for your thoughtful feedback. If you’d like us to review your account, clarify any package details, or assist further, please don’t hesitate to contact our Customer Support Team at [email protected].
I emailed MeetMyAge Customer Service, due to a problem I unwittingly found myself in. (A few emails were sent, back and forth, in the course of this correspondence.)
Ann, the Customer Service person I engaged with, was very very professional, courteous and
Understanding. I found her to be empathetic to my situation, polite and able to explain the terms and conditions related to my issue.
Her honesty and directness, never came across as rude, abrupt or to make me seem the idiot!
Because of Ann, I got the issue sorted and I was taken good care of by her and thus MeetMyAge.
My emails were responded to almost immediately, as if they were expecting it.(haha). It made communicating with MeetMyAge a very enjoyable, 10/10, experiance.
Dear Ian,
Thank you for taking the time to share such a detailed review. We’re very pleased to hear that Ann provided professional, courteous, and understanding support throughout your correspondence.
It’s great to know she was able to clearly explain everything, handle your situation with empathy, and help resolve the issue quickly. We truly appreciate your kind words and we’ll be sure to pass your feedback along to Ann.
I was billed on my account for gold and premium memberships. At first they offered me half credit and free months. And told me memberships can't be credited. But I explained to them they were making it more complicated than it was and they credited me back the membership that was billed in error. Only took a couple of emails but was corrected quickly.
Thank you, Denise, for your honest feedback and for your patience while we sorted out the billing issue. We’re glad we could resolve it quickly for you and appreciate you giving us a chance to make things right. Please don’t hesitate to reach out if anything else comes up - we’re here to help!
Good communication, no pushy suggestions, actually listened to the customer me. And promptly did as requested, what else you you possibly want, she even advised when the subscription would end and said use until then, win win. I just need a rest from it and they were fully understanding
Regards Paul K
Thank you so much, Paul, for taking the time to share your positive experience. We're truly glad Olivia could listen, provide helpful guidance, and make everything easy and comfortable for you. Whenever you're ready to pick things up again, we’ll be here to support you!
I was communicate the support team, really it's a very professional and listening to our problem, and finding the quickly solution wow!
A big thank you for Emily
Fouad, thank you so much for highlighting the dedication of our support team - empathy and prompt support are at the heart of everything we do. We're truly grateful for your kind words and glad Emily could make a positive difference for you. Your appreciation means a great deal to us.
I found that MeetMyAge does not allow you to set your distance or age choices. You really spend alot of time sorting through people not in your area or age preferences. I found alot of gents i talked to said similar things as if scripted?
Also i asked a gent to meet for coffee and he wouldnt saying lets just chat here.
Not sure if its bots, scammers or just prefer to chat than meet.
Dear Loreena!
We understand how important it is to be able to connect with people who match your location and age preferences. While our platform suggests profiles based on multiple compatibility factors, we appreciate your comments and will pass them along to our product team as we continue improving search and filtering options.
Regarding your conversations, we’d like to note that user behavior can vary greatly. Some members prefer to spend more time chatting online before meeting in person, especially at the early stages. That said, we take concerns about scripted messages, bots, and potential scammers very seriously. Our moderation team actively monitors activity, and any suspicious accounts are investigated and removed when necessary.
If you ever feel uncomfortable or notice unusual behavior, we strongly encourage you to report the profile directly through the platform or contact our support team so we can review it promptly.
Thank you again for your honest review — it helps us improve the experience for all members.
Customer Support Team [email protected].
Had a billing issue and the staff at meet my age were all on top of it
They contacted me via email and telephone giving me updates of the problem they addressed it researched it and solved it I'm very pleased with their attitude and their professionalism that's rare these days especially with all the platforms out there and websites it's refreshing to get personal attention like the good old days an actual call an actual concern very pleased with the site and the people who run it sincerely Dan
Dear Dan,
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly delighted to hear that your billing issue was handled thoroughly and that our team kept you informed every step of the way via both email and telephone.
Providing personal attention, clear communication, and genuine care is something we strongly believe in, so it’s especially rewarding to know that this stood out to you and felt refreshing. Your kind words about our professionalism and attitude mean a great deal to us, and we’ll be sure to share your feedback with the team.
Thank you again for your trust and appreciation. If you ever need assistance in the future, we’re always here to help.
I reached out to customer service to have my account deactivated today.
Very quickly I received an email from Emily Johnson, notifying me that she had already taken care of deactivating my account. Very friendly and professional.
Dear Karen,
Thank you for taking the time to share your experience with us. We’re very pleased to hear that Emily Johnson was able to assist you promptly and handle your account deactivation quickly, professionally, and with a friendly approach.
Your kind words mean a lot to our team, and we truly appreciate your feedback. If you ever need assistance in the future, please feel free to reach out.
The site did not fully meet my needs, so I cancelled. After some cordial back-and-forth with a couple of customer service reps with the anticipated enticement to stay, I was granted a full refund. This customer service team rocks!
Dear Gordon,
Thank you for taking the time to share your experience. We truly appreciate your kind words about our customer service team. While we’re sorry to hear the site wasn’t the right fit for you, we’re glad our team was able to assist promptly and reach a resolution that left you satisfied.
Your feedback means a lot to us, and we wish you all the best moving forward.
I had some difficulty with the charging system on the website. Not really understanding at what point I was going to be charged and ended up paying a lot more than I intended to. But your customer service people addressed my issue immediately and resolve the problem to my satisfaction. Excellent customer service. Thank you
Thank you so much for sharing your experience, Kathryn! We're glad our team could quickly assist and resolve your concern so you felt supported throughout the process. Your feedback really motivates us to keep providing that attentive service you deserve.
So I actually met Rosemarie on a sister site, Japansdates. We have just exchanged emails and are due to meet up next month. Once I informed the team here, they refunded my subscription. Excellent support team…. Thank you
Thank you, Anthony, for recognizing the team’s dedication to resolving your subscription issue promptly and transparently. We're committed to supporting your experience every step of the way and look forward to assisting you again in the future.
I signed up and as there is no information about subscription costs until you've added loads of information, I was annoyed to that there was so little upfront transparency and all sorts of enticements by adding more photos which didn't seem to translate into any real benefits.
I decided it was too expensive for me and had to send an email to cancel my profile. I was then asked to send another email explaining (again) why I wanted to delete my profile.
In fairness to the company, the email exchange was quick and they did agree to delete my profile. Obviously I can no longer check they've fulfilled their promise to do so, and I'll just have to assume they are acting ethically in that respect.
Dear Brianne!
Thank you for sharing your experience and taking the time to leave a review.
We are truly sorry that the registration process and the information about subscription costs did not feel transparent enough and caused frustration. We fully understand how important it is to see all terms upfront and make a decision without any pressure. Your feedback has already been passed on to our product team so we can improve this aspect of the service.
We also apologize for the need to explain your request to delete your profile more than once. We ask for this feedback solely for internal analysis and service improvement, but we understand that this can be inconvenient and are working to make the profile deletion process as simple as possible.
We confirm that after the email exchange, your profile was completely deleted in accordance with our privacy policy and data protection regulations. We take ethical standards and user privacy very seriously.
Thank you again for your honest feedback — it helps us improve. We wish you all the best.
Kind regards,
Customer Support Team MeetMyAge
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Dear Customer,
Thank you for sharing your thoughts openly. We understand how important it is to feel confident about costs upfront, and we’ve appreciated this feedback and hope we can provide a positive experience moving forward.