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At first I wasn't too sure of this place because its based in China and they didnt send me a shipping confirmation email like they said they would and I knew it was going to take forever to ship here (I live in Texas) HOWEVER I WAS TOTALLY WRONG it only took two weeks to get here AND it was exactly what I ordered! So happy with my purchase I will definitley be using them again
I can't believe what I got nothing like the picture I saw. False advertising I got ryon when it said it would be cotton it felt like a shiny table cloth, it was awful I threw it away not worth the time to send such ugly stuff back never will I use them again.
I am absolutely disappointed in this page. I had heard wonderful things about, however none was true. I ordered a pair of heels about a month ago and never got them. I emailed them and told them what was going on. Well they didn't do anything. I didn't get my money back or the pair of heels. Y'all please don't waste your time buying from here. And be sure to share this. As I will be sharing this on my Instagram, Facebook, and my business.
I'm very disappointed! The maxi skirt is not my size, the size is for my kid. The skirt looks ok, but is not the size that Maykool put in the chart. It's suppose to be 35.43 inches and the length is 29 inches. I'll never buy anything there again.
Dear Mirushka,
Thank you for your business again.
I checked your order's problem, our customer service solved it and replied email to you on April 20.
If you have any question, please feel free to contact [email protected].
Thanks,
Maykool
If a zero was an option it would be more appropriate.Do not order from this company. The clothing is extremely cheap and has a weird odor to it. It looks NOTHING like the pictures on the website. I received my order and immediately contacted them for a refund and they are giving me the run around. Never again!
Dear Jess,
Thank you for your business again.
Could you tell me your order#, please?
Return must be completed, unused and unwashed. Any item altered or with odors (perfume, smoke, etc)is not returnable.
If our factory shipped wrong item, normally we will need an image that we can check it and give you a better way to solve it.
Thanks,
Maykool
I just got my Order from. Maykool. The quality of the cloth is very cheap. The style is only a copy right, they did not even get it correct. The size for medium is like an 8 year old size. I'm not kidding. I will post the picture on facebook to compare what I order and what they sent me. The color is not the same. The sewing quality is like made of 10 years old...
It is a waste of money! If we convert our US dollar to Yuan money it is already a lot. So, they totally lied to the customers!
Stop playing on people! Be honest! We did not pick up our money on the street. We work hard to have every penny. Stop selling clothes that aren't real!
NEVER DO BUSINESS WITH MAYKOOL!
THIS IS THE MOST DISHONEST BUNCH OF CROOKS YOU WILL EVER MEET. DO NOT EXPECT TO GET WHAT YOU ORDER AND DO NOT EXPECT THEIR CUSTOMER SERVICE DEPARTMENT TO GIVE A DAMN ABOUT YOU ONCE THEY HAVE YOUR MONEY.
THEY HAVE NO CONCERN FOR QUALITY, HONESTY, OR FAIRNESS. THEY ARE COMPLETELY UNRELIABLE AND YOU WILL BE EXTREMELY DISAPPOINTED IF YOU PURCHASE ANYTHING FROM THEM.
I HIGHLY RECOMMEND THAT YOU SHOP SOMEWHERE ELSE IF YOU WANT SATISFACTION.
So far, I ordered on February 2nd and my order is still "processing" as of today February 8th? I too fell for the express shipping and now realize that was a mistake. I will update my review when the product arrives! I have ordered from other sights that are similar and had absolutely great results many many times! I do not want any one to have a bad experience so I will definitely let everyone know my result with this company!
Pleased with my purchase, color and quality is as expected.
I paid for rush shipping and did not receive it in the timeframe as expected. The item was completely ripped in half when it did arrive. I tried calling the customer service line on the website and it is the number to an out of service cell phone. I emailed the customer service address to request a refund or a prepaid shipping label and was told I would need to send the item back through international mail and cover the cost of return shipping myself which costs more than the item did. Complete waste of $40 and horrible customer service.
Just got it.
Thanks for your help, and have a good holiday season.
I ordered a dress for a Christmas party, a week prior. Paid the rush shipping. I got a XL even though that's not my actual size ( I'm smaller) just in case it ran small. And couldn't even get the dress pass my thighs. I'm disappointed, because I liked it. Even though it's cheap looking. I just want a refund!
I wouldn't even give one star- This is the worst company I have ordered from. I unfortunatley didn't read the reviews before ordering- I ordered dresses from them for our honeymoon. Pictures are of actual boutiques. I got these dresses. And they are almost like a parachute material. Not as explained or pictured. Ordered the actual dress from a boutique and you can tell the diference. Do NOT Order from here! Went to ship back and it was going to be $130-- More then I spent. NOT WORTH YOUR TIME! BEWARE!
Dear Amanda,
Could you tell me your order number or contact [email protected], please?
If we sent wrong items, please contact us and send photos to us, then we will process it for you.
Thanks,
Maykool
It's a page on Facebook called MayKool not cool go like and add your responses we will get all these fake china stores closed down!
They are stealing all our hard earned money!
Add stores that's also like this so we can shut them all down! Please support that page so we can make them lose out!
They are liars, and thieves let's put a end to this!
Dear Sylvia,
Your order is free shipping method, we replied your email and upgraded it to express method, then make sure that you can get it before some 20 days.
It was shipped out, you can check it with Express company.
Thanks,
Maykool
Ships from China you will not be able to afford returns! 180$ to return stuck with things that didn't fit! Customer service didn't care told me to sell on eBay!
Dear Diana,
Could you tell me your order number or contact [email protected], please?
Then we will check it. If it can't fit to you, you can return them to us.
If you think you ship it back to China and don't trust it, you can contact Paypal who will check it.
When we receive your return package, Paypal can refund the money to you.
Thanks,
Maykool
I got a 20$ dress that I just received, I ordered with the 7-20 shipping and when it hit 20 days I went to my order by my order number on the website (search Maykool tracking) and messaged the site with my email and order number. They contacted me very quickly giving me the tracking number and all the service info, and I got it in finally in just the next 2 days. My problem with the dress is that the seam was weird but not horrible because it was just really staticy, so I'll just put it through the wash. It was right around the waste but it's measurements from China and I'm a small Asian girl so it okay. It was thin at the bottom but that was a quick fix. Overal, I was satisfied. The custermor service was great, and the dress was amazing for the 20$ I spent.
The use pictures from yandy, but is a cheap copy from china, so disappointed... my costume was horrible, BE AWARE!
I ordered a top from this company and it was not the top that was advertised in the picture. This is a scam. Do not waste your money on this company. The quality is garbage and has a bad smell to it.
Dear Shavon,
Could you tell me your order number or contact [email protected], please?
Then we will check it. If we sent a wrong item, we will process it with you.
Thanks,
Maykool
Takes forever, sizing sucks. Ordered a shirt took a month to arrive should have known it was coming from China. Stunk of formaldehyde and did not fit. No hope of return, shipping to China is outrageous. Don't do it. Learned my lesson
I recently purchased an item from the Maykool website and ordered it to be expressed post. It was suppose to arrive on the 10/8/15. When I didn't receive it I called on the 11th to find where it was. They said that it was sent to the wrong address and it was back at the warehouse.
I organised it to be re delivered to my house on the 12th and it never was. I called back and they said that the courier never picked it up. I organised it to be delivered to my work place on the 13th and it never showed. I called up and they said that the courier never picked it up.
After speaking to 6 different people throughout the week I was lied to and made to look stupid. The first delivery never made it to my house because there was no delivery! I was told that it had never left the warehouse.
Demanded it to be delivered on the 14th and it was. Quality of the tops were good but sizing was way to small. Pretty sure my it wouldn't have even fitted my big toe. I'm generally a medium to large (12-14) and the extra large wouldn't fit.
Save the hassle and don't order items with these guys. Too much of a headache and they are so disorganised. Don't recomened it. Won't buy there again and if I could give it a 0 out of 10 I would. Hopeless.
Sydney, Australia.
Number: 328516781
Status: Delivered (10 Days)
Destination: Australia
2015-08-14 13:08 Sydney - Erskine Park, Shipment Delivered In Good Condition.
2015-08-14 09:23 Sydney - Erskine Park, Out For Delivery.
2015-08-14 09:18 Sydney - Enfield, Shipment Received At Tnt Location
2015-08-14 08:37 Sydney - Enfield, Shipment Received At Transit Point.
2015-08-14 06:18 Sydney - Erskine Park, Shipment Received At Transit Point.
2015-08-13 07:17 Sydney - Erskine Park, Shipment Arrived At Tnt Location
2015-08-13 00:00 Sydney - Erskine Park, Delivery Issue Resolved. Delivery At 1st Opportunity
2015-08-12 15:49 Sydney - Erskine Park, Change Of Delivery Address As Requested By Customer
2015-08-12 14:49 Sydney - Erskine Park, Delivery Issue Resolved. Delivery At 1st Opportunity
2015-08-12 09:20 Sydney - Erskine Park, Held Awaiting Correct Address. Follow Up Actions Underway.
2015-08-12 00:00 Sydney - Erskine Park, Delivery Issue Resolved. Delivery At 1st Opportunity
2015-08-11 18:00 Sydney - Erskine Park, Change Of Delivery Address As Requested By Customer
2015-08-10 09:34 Sydney - Erskine Park, Held Awaiting Correct Address. Follow Up Actions Underway.
2015-08-07 16:45 Sydney - Erskine Park, Shipment Received At Transit Point.
2015-08-07 12:46 Sydney - Erskine Park, Held Awaiting Correct Address. Follow Up Actions Underway.
2015-08-07 07:46 Sydney - Erskine Park, Out For Delivery.
2015-08-07 07:21 Sydney - Erskine Park, Shipment Received At Tnt Location
2015-08-06 11:23 Sydney, Shipment Received At Transit Point.
2015-08-06 11:11 Sydney, Shipment Received At Tnt Location
There is a tracking info which displays the detail info. If Express company lied it, please send an email to us, we will submit a complaint for it. Anyway, sorry for inconvenience.
About the size info, because clothes are from different factory, we try our best to measure the size data and describe it to product's page.
If it still can't fit to you, please contact us to return.
Thanks,
Maykool
Dear customer,
Thank you for contacting us.
We received your email and offered tracking# which displays that it was delivered on May 19.
If you have any question, please feel free to contact [email protected].
Thanks,
Maykool