MayKool

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Germany
1 review
3 helpful votes
Follow Joseph F.
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Awesome Experience
June 13, 2016

At first I wasn't too sure of this place because its based in China and they didnt send me a shipping confirmation email like they said they would and I knew it was going to take forever to ship here (I live in Texas) HOWEVER I WAS TOTALLY WRONG it only took two weeks to get here AND it was exactly what I ordered! So happy with my purchase I will definitley be using them again

Date of experience: June 12, 2016
Illinois
2 reviews
4 helpful votes
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I can't believe what I got nothing like the picture I saw. False advertising I got ryon when it said it would be cotton it felt like a shiny table cloth, it was awful I threw it away not worth the time to send such ugly stuff back never will I use them again.

Date of experience: June 7, 2016
Texas
1 review
6 helpful votes
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This is the worst page ever.
June 1, 2016

I am absolutely disappointed in this page. I had heard wonderful things about, however none was true. I ordered a pair of heels about a month ago and never got them. I emailed them and told them what was going on. Well they didn't do anything. I didn't get my money back or the pair of heels. Y'all please don't waste your time buying from here. And be sure to share this. As I will be sharing this on my Instagram, Facebook, and my business.

Date of experience: May 31, 2016
May K. — MayKool Rep
over a year old

Dear customer,

Thank you for contacting us.

We received your email and offered tracking# which displays that it was delivered on May 19.

If you have any question, please feel free to contact [email protected].
Thanks,
Maykool

Massachusetts
1 review
4 helpful votes
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Disappointed!
April 21, 2016

I'm very disappointed! The maxi skirt is not my size, the size is for my kid. The skirt looks ok, but is not the size that Maykool put in the chart. It's suppose to be 35.43 inches and the length is 29 inches. I'll never buy anything there again.

Date of experience: April 20, 2016
May K. — MayKool Rep
over a year old

Dear Mirushka,

Thank you for your business again.
I checked your order's problem, our customer service solved it and replied email to you on April 20.

If you have any question, please feel free to contact [email protected].

Thanks,
Maykool

Iowa
2 reviews
5 helpful votes
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Rip off! Buyer beware
April 12, 2016

If a zero was an option it would be more appropriate.Do not order from this company. The clothing is extremely cheap and has a weird odor to it. It looks NOTHING like the pictures on the website. I received my order and immediately contacted them for a refund and they are giving me the run around. Never again!

Date of experience: April 11, 2016
May K. — MayKool Rep
over a year old

Dear Jess,

Thank you for your business again.

Could you tell me your order#, please?

Return must be completed, unused and unwashed. Any item altered or with odors (perfume, smoke, etc)is not returnable.

If our factory shipped wrong item, normally we will need an image that we can check it and give you a better way to solve it.

Thanks,
Maykool

Canada
1 review
10 helpful votes
Follow Anna G.
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I just got my Order from. Maykool. The quality of the cloth is very cheap. The style is only a copy right, they did not even get it correct. The size for medium is like an 8 year old size. I'm not kidding. I will post the picture on facebook to compare what I order and what they sent me. The color is not the same. The sewing quality is like made of 10 years old...

It is a waste of money! If we convert our US dollar to Yuan money it is already a lot. So, they totally lied to the customers!

Stop playing on people! Be honest! We did not pick up our money on the street. We work hard to have every penny. Stop selling clothes that aren't real!

Date of experience: March 4, 2016
Wisconsin
1 review
11 helpful votes
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NEVER DO BUSINESS WITH MAYKOOL!
February 16, 2016

NEVER DO BUSINESS WITH MAYKOOL!

THIS IS THE MOST DISHONEST BUNCH OF CROOKS YOU WILL EVER MEET. DO NOT EXPECT TO GET WHAT YOU ORDER AND DO NOT EXPECT THEIR CUSTOMER SERVICE DEPARTMENT TO GIVE A DAMN ABOUT YOU ONCE THEY HAVE YOUR MONEY.

THEY HAVE NO CONCERN FOR QUALITY, HONESTY, OR FAIRNESS. THEY ARE COMPLETELY UNRELIABLE AND YOU WILL BE EXTREMELY DISAPPOINTED IF YOU PURCHASE ANYTHING FROM THEM.

I HIGHLY RECOMMEND THAT YOU SHOP SOMEWHERE ELSE IF YOU WANT SATISFACTION.

Date of experience: February 16, 2016
Florida
6 reviews
18 helpful votes
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Very Scared after reading reviews!
February 8, 2016

So far, I ordered on February 2nd and my order is still "processing" as of today February 8th? I too fell for the express shipping and now realize that was a mistake. I will update my review when the product arrives! I have ordered from other sights that are similar and had absolutely great results many many times! I do not want any one to have a bad experience so I will definitely let everyone know my result with this company!

Date of experience: February 8, 2016
California
1 review
2 helpful votes
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Very nice
December 31, 2015

Pleased with my purchase, color and quality is as expected.

Date of experience: December 30, 2015
New Jersey
1 review
8 helpful votes
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Horrendous
December 22, 2015

I paid for rush shipping and did not receive it in the timeframe as expected. The item was completely ripped in half when it did arrive. I tried calling the customer service line on the website and it is the number to an out of service cell phone. I emailed the customer service address to request a refund or a prepaid shipping label and was told I would need to send the item back through international mail and cover the cost of return shipping myself which costs more than the item did. Complete waste of $40 and horrible customer service.

Date of experience: December 21, 2015
California
1 review
2 helpful votes
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Great costume and fast shipping time
December 18, 2015

Just got it.

Thanks for your help, and have a good holiday season.

Date of experience: December 16, 2015
Kentucky
1 review
5 helpful votes
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Not happy!
December 16, 2015

I ordered a dress for a Christmas party, a week prior. Paid the rush shipping. I got a XL even though that's not my actual size ( I'm smaller) just in case it ran small. And couldn't even get the dress pass my thighs. I'm disappointed, because I liked it. Even though it's cheap looking. I just want a refund!

Date of experience: December 16, 2015
Colorado
1 review
14 helpful votes
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BEWARE!
November 24, 2015

I wouldn't even give one star- This is the worst company I have ordered from. I unfortunatley didn't read the reviews before ordering- I ordered dresses from them for our honeymoon. Pictures are of actual boutiques. I got these dresses. And they are almost like a parachute material. Not as explained or pictured. Ordered the actual dress from a boutique and you can tell the diference. Do NOT Order from here! Went to ship back and it was going to be $130-- More then I spent. NOT WORTH YOUR TIME! BEWARE!

Date of experience: November 24, 2015
May K. — MayKool Rep
over a year old

Dear Amanda,

Could you tell me your order number or contact [email protected], please?
If we sent wrong items, please contact us and send photos to us, then we will process it for you.

Thanks,
Maykool

New York
2 reviews
21 helpful votes
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Maykool not cool
November 24, 2015

It's a page on Facebook called MayKool not cool go like and add your responses we will get all these fake china stores closed down!
They are stealing all our hard earned money!
Add stores that's also like this so we can shut them all down! Please support that page so we can make them lose out!
They are liars, and thieves let's put a end to this!

Date of experience: November 24, 2015
May K. — MayKool Rep
over a year old

Dear Sylvia,

Your order is free shipping method, we replied your email and upgraded it to express method, then make sure that you can get it before some 20 days.
It was shipped out, you can check it with Express company.

Thanks,
Maykool

Colorado
2 reviews
13 helpful votes
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China
October 28, 2015

Ships from China you will not be able to afford returns! 180$ to return stuck with things that didn't fit! Customer service didn't care told me to sell on eBay!

Date of experience: October 28, 2015
May K. — MayKool Rep
over a year old

Dear Diana,

Could you tell me your order number or contact [email protected], please?
Then we will check it. If it can't fit to you, you can return them to us.

If you think you ship it back to China and don't trust it, you can contact Paypal who will check it.
When we receive your return package, Paypal can refund the money to you.

Thanks,
Maykool

Colorado
1 review
1 helpful vote
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It wasn't perfect but it's okay
September 27, 2015

I got a 20$ dress that I just received, I ordered with the 7-20 shipping and when it hit 20 days I went to my order by my order number on the website (search Maykool tracking) and messaged the site with my email and order number. They contacted me very quickly giving me the tracking number and all the service info, and I got it in finally in just the next 2 days. My problem with the dress is that the seam was weird but not horrible because it was just really staticy, so I'll just put it through the wash. It was right around the waste but it's measurements from China and I'm a small Asian girl so it okay. It was thin at the bottom but that was a quick fix. Overal, I was satisfied. The custermor service was great, and the dress was amazing for the 20$ I spent.

Date of experience: September 25, 2015
Florida
1 review
13 helpful votes
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STAY AWAY, DONT WASTE YOUR MONEY!
September 17, 2015

The use pictures from yandy, but is a cheap copy from china, so disappointed... my costume was horrible, BE AWARE!

Date of experience: September 17, 2015
Florida
2 reviews
10 helpful votes
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Don't waste your time or money!
September 5, 2015

I ordered a top from this company and it was not the top that was advertised in the picture. This is a scam. Do not waste your money on this company. The quality is garbage and has a bad smell to it.

Date of experience: September 5, 2015
May K. — MayKool Rep
over a year old

Dear Shavon,

Could you tell me your order number or contact [email protected], please?
Then we will check it. If we sent a wrong item, we will process it with you.

Thanks,
Maykool

Florida
1 review
4 helpful votes
Follow J M.
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Takes forever, sizing sucks. Ordered a shirt took a month to arrive should have known it was coming from China. Stunk of formaldehyde and did not fit. No hope of return, shipping to China is outrageous. Don't do it. Learned my lesson

Date of experience: August 25, 2015
Australia
1 review
5 helpful votes
Follow Christine P.
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I recently purchased an item from the Maykool website and ordered it to be expressed post. It was suppose to arrive on the 10/8/15. When I didn't receive it I called on the 11th to find where it was. They said that it was sent to the wrong address and it was back at the warehouse.
I organised it to be re delivered to my house on the 12th and it never was. I called back and they said that the courier never picked it up. I organised it to be delivered to my work place on the 13th and it never showed. I called up and they said that the courier never picked it up.
After speaking to 6 different people throughout the week I was lied to and made to look stupid. The first delivery never made it to my house because there was no delivery! I was told that it had never left the warehouse.
Demanded it to be delivered on the 14th and it was. Quality of the tops were good but sizing was way to small. Pretty sure my it wouldn't have even fitted my big toe. I'm generally a medium to large (12-14) and the extra large wouldn't fit.
Save the hassle and don't order items with these guys. Too much of a headache and they are so disorganised. Don't recomened it. Won't buy there again and if I could give it a 0 out of 10 I would. Hopeless.
Sydney, Australia.

Date of experience: August 14, 2015
May K. — MayKool Rep
over a year old

Number: 328516781
Status: Delivered (10 Days)
Destination: Australia
2015-08-14 13:08 Sydney - Erskine Park, Shipment Delivered In Good Condition.
2015-08-14 09:23 Sydney - Erskine Park, Out For Delivery.
2015-08-14 09:18 Sydney - Enfield, Shipment Received At Tnt Location
2015-08-14 08:37 Sydney - Enfield, Shipment Received At Transit Point.
2015-08-14 06:18 Sydney - Erskine Park, Shipment Received At Transit Point.
2015-08-13 07:17 Sydney - Erskine Park, Shipment Arrived At Tnt Location
2015-08-13 00:00 Sydney - Erskine Park, Delivery Issue Resolved. Delivery At 1st Opportunity
2015-08-12 15:49 Sydney - Erskine Park, Change Of Delivery Address As Requested By Customer
2015-08-12 14:49 Sydney - Erskine Park, Delivery Issue Resolved. Delivery At 1st Opportunity
2015-08-12 09:20 Sydney - Erskine Park, Held Awaiting Correct Address. Follow Up Actions Underway.
2015-08-12 00:00 Sydney - Erskine Park, Delivery Issue Resolved. Delivery At 1st Opportunity
2015-08-11 18:00 Sydney - Erskine Park, Change Of Delivery Address As Requested By Customer
2015-08-10 09:34 Sydney - Erskine Park, Held Awaiting Correct Address. Follow Up Actions Underway.
2015-08-07 16:45 Sydney - Erskine Park, Shipment Received At Transit Point.
2015-08-07 12:46 Sydney - Erskine Park, Held Awaiting Correct Address. Follow Up Actions Underway.
2015-08-07 07:46 Sydney - Erskine Park, Out For Delivery.
2015-08-07 07:21 Sydney - Erskine Park, Shipment Received At Tnt Location
2015-08-06 11:23 Sydney, Shipment Received At Transit Point.
2015-08-06 11:11 Sydney, Shipment Received At Tnt Location

There is a tracking info which displays the detail info. If Express company lied it, please send an email to us, we will submit a complaint for it. Anyway, sorry for inconvenience.

About the size info, because clothes are from different factory, we try our best to measure the size data and describe it to product's page.

If it still can't fit to you, please contact us to return.

Thanks,
Maykool