MayKool

It has now been almost been a year since we returned this outfit to them with attachments of proof we returned. 8/16/16
They eventually respond to requests for the refund but they keep asking for invoices, proof of shipment etc, even though we had already sent them. They keep saying they never received it or it is being held in customs. They are a terrible company, terrible customer service and their products are cheap and falling apart. It costs more than the item to return. Paid through Paypal and you only have so long to contest it. We did and Maykool kept giving us the runaround. Paypal closed the problem saying it was past the time to complain so we are out about $60 for a $35 item. DO NOT BUY FROM CHINA!

I ordered a dress for my halloween costume, i placed the order on Oct 9th and my halloween party was set for Oct 29th so the 7-20 shipping day should have been enough time. I checked the tracking and all i was able to find was that it was shipped out no other information. I emailed Maycool and they couldnt find out where my package was, so i emailed USPS and they were able to tell me that my package was stuck in customs and they didnt know when it would leave. So i emailed maycool again and they couldnt do anything. So i asked for a refund and i was told that i couldnt get a refund until the package arrives, and no one knows when that will be. NEVER SHOPPING THERE AGAIN!

So here's my review I placed an order online for my Halloween costume then I started reading reviews I was super upset and got worried because everybody seem to have bad reviews anyhow long story short this company was amazing I got my outfit and 5 days no problems it's absolutely beautiful I seen it on other websites for over $200 it's the mermaid one don't believe everything you read I think it's haters who actually made me believe it as well until I actually received my dress! From Monique in Albuquerque I paid with my amax just in case :) but thank goodness I was a awesome transaction!

I ordered a dress for my bridal shower! It came in and I must say I was disappointed! The dress looked nothing like the online pictures. I ordered a medium and it looked like a XXS, and not only that but the quality was crap! I wish I would have read reviews prior to making a purchase! You live and you learn! They make it almost impossible to return a $40 dress for a huge shipping cost that we have to cover! I will trash the dress, and simply post this review in hopes that others view my review and STAY AWAY from Maykool!

This is by far the worst customer service I have ever experienced. I never got a confirmation email about my purchase being shipped, I needed it by a certain day and after 10 days I was never informed my purchase was shipped out so I contacted customer service and the rep told me they would be shipping it out in 2 days but they didn't think it would get to me in time. So because I never said for get about it and THEY DIDN'T SHIP MY ORDER AT ALL! So now not only would it have been late but it's not shipping at all! Maykool is a bunch of crooks just trying to steal your money.

I have only bought one blouse from the site, but it was what was pictured. It's sheerer than I thought it'd be, but the print is the same and the size was the same.

I assumed the sizing was American for some reason. Probably cause the site was in USD, but they used European sizing. I ordered an XXL going off of the mesurments they provided, but when I look at the tag when I revived the item, it was a Euro XXL which is a 12 in American sizing. It still fits, a little tight in the upper arms, but long sleeve shirts usually are on me. It was completely my fault for thinking everything revolves around American, hahaha!

I ordered the blouse on July 30th, they sent an email telling me my order shipped on August 2 and I just received it in the mail August 24th. So all together it took 17 business days to get to me which was within the 7-20business

I always weary of sites like Maykool, so I never order a lot of stuff until I see something in person. Based on the other reviews I'm still gonna be a little cautious, but I'll try them out again!

I actually didn't experience too much of a problem, really. After reading some other reviews, I was terrified to receive my dress. It actually wasn't bad. The material was different than I thought it was going to be and it fit a little smaller (because I ordered a small) but other than that, I don't have an issue. Although, the material is different from what I thought, it doesn't seem to be made cheaply. It also took a bit to get here, but I also chose the 'up to 20 day option'. It really only took about a week to a week 1/2 to get to me, so I guess that's pretty normal! It looks really pretty on, I just wish it was larger, which was totally my fault, not MayKool's. Regardless, I am happy with the results! Kicking myself for not getting a larger size though!