LuvyleReviews 471

I want to thank each and everyone of you who took the time to place a review for this company. Their clothes are beautiful, but no item is worth the headache that I will probably get after I place my order. Therefore, due to the reviews listed below... I WILL NOT BE PLACING AN ORDER TODAY!
Blessings to all of you that share your experience!

P.S. I was suspicious, that's when I decided to check the reviews, because something was going on with their website when I was trying to place my order... It kept rejecting my information, so that you God!

All ordered pieces were very very poorly in quality, really bad. Completely out of normal standards. I have send a complaint with foto's. I want to ship back all pieces, but I need to pay the shipping myself, which is extremely expensive, and on top of the rip off, do not want to loose any more money. This is where the company counts on. They come with a suggestion torefund a small famount of monay, which after months they have still not payed. 1 star is too much! It should be ZERO! DO not trust these people. DO not buy ANYTHING!

I ordered three blouses. Sizes are for Asian ladies, and when I watched they shrink from XL to XXS. It is a scam. I threw them from the box to the garbage can.

I attempted a return because the clothes I received were made really thin and the sizes were off. They said if I returned them they would credit my card. I did everything they asked even showed pics of what I was sending back with sku numbers in an email and in the package. When the package arrive in Los Angeles the mailman could not access the location. So I received them and had to pay postage a second time to return with the same result. The phone number on the website does not work and the email response is delayed and what they say is misleading. Do not order from this company they are deceptive in their business practices.

I ordered a blouse from Luvyle on Feb. 26th and still have not received. I have e-mailed company several times. They are not helpful at all and said I could return product for credit but cannot return since I have not gotten it. There excuse is constantly the coronovirus. It seems funny that many other Chinese companies are able to help you find out where your order is even during the Covid 19. Do not deal with Luvyle unless you enjoy dealing with with people who don't care about customers!

This company is a scam from start to finish. The clothing I purchased arrived 2 months late, had a hole in it, and looked nothing like what I purchased. When I let them know it had holes and wasn't what I ordered, they sent me this bizarre email saying "don't be mad" at us and letting me know it would be too expensive for me to send them back the clothes, so how about a $6 dollar coupon? Why would I want 25% of what I paid back in the form of a coupon? They refused to work with me. Then I got this email from them saying that their system had lost all of their refunds, and it was going to be another 21 days. Fed up, I filed a claim with PayPal. I then started getting these bullying emails saying they couldn't help me if I had a claim with PayPal. I was not about to remove that claim. I got my money from PayPal on one order, but the other order is a loss and I have lost my will to fight. These people are terrible, terrible people who run a terrible business. I don't understand why Facebook is still running their ads, though.

I to ordered from them. They or someone named SAYHEY HONG KONG charged my account. Never received order after 5 emails MODLILY repied keeped asking for order number which I don't have. Then had to send a copy of the bank transaction. Reply order number please.
Anyway I would stay clear of all 3 companys. And by the way it is definitely fasle advertising all American modles and the company is in I'm thinking HONG KONG. They must be laughing by us Americans every time they get a email on whats going on.
Be very sure to read revews on all 3 copmanys!

On 2/4/20, I canceled order #******* within (2) hours of placing the order. They canceled the order, refunded me for (1) item and owe me $56.62 for the balance of the order. All I've received from them for (2) months are promises to refund me the $56.62. I checked with my bank today (4/4/20) and INSTEAD of a refund, they actually Charged me "AGAIN" $56.62 which means they now OWE ME A TOTAL of $113.24. FOR TWO MONTHS I'VE BEEN TRYING TO GET MY MONEY BACK. I can't believe they've used my bank card information to charge me a second time for merchandise that was previously canceled, never shipped and of course never received by me.

I ordered and paid (1/17/20) for two items with express shipping. I reached out to the company on several time (1/19/20 through 2/3/20) because I never received tracking number or item received. Several times I got the same response to give them extra 5 - 12 more days to process. I tried to be patient but I ran out of patient after I continue to reach out to them asking for the tracking number and questioning why it was taking so long after I originally ordered and paid on 1/17/20. So on 2/11/20 I cancel my order and as of today 3/18/20 I never received items, tracking number and now my refund.

Everything on the site looks good and great price but it's just a trick to steal your hard earned money.

So please beware and DO NOT BUY FROM THIS COMPANY!

I have provided proof through the emails I have with them.

Update as of 4/6/2020 they are asking for another month to give me my refund. I provided snapshot of the email.

If I could post a minus rating I would. This website is an absolute scam. Trust pilot have stopped fake reviews being added as this is the only way anyone would make a purchase. No one else in their right mind would buy from this website after reading true and honest reviews. The clothes received bear no resemblance to those ordered. Cheap material, sizing way off in proportions. The arms fit for a Barbie doll but the main body wouldn't fit a sumo wrestler. I couldn't even take this to a charity shop. It's a disgrace of an item. Customer service write sickeningly sweet platitudes but take no action. The accounts department doesn't exist. I have waited three months for a refund. Yes, you guessed it - more platitudes about waiting even longer. The refund was a 1/4 of the full price of the item. The other option was to pay triple the cost in postage to return the item.
PLEASE PLEASE DO NOT BUY FROM THIS WEBSITE