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Lushgood has a rating of 1.1 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lushgood most frequently mention tracking number, credit card and total scam. Lushgood ranks 42nd among Home Care sites.
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I ordered the masks 3 for $29.95. It is May 31st and I still haven't received my masks. I paid through PayPal and there is no contact info for the vendor. This is very disappointing... I will NEVER order from this company nor a company that advertises on Facebook. Is this a scam?
I wish I would've come here BEFORE I placed an order for my masks. I placed an order for masks 2 April 2020... it is now 29 May and I have nothing but countless email responses of "we apologize..." "due to high volume of mask requests..." "we have shipped your order and will send you a tracking number soon..." "we are unable to track your order..."... BUT we can offer you 20% off your next order
WHY THE HELL DO I WANT 20%? I haven't even received my FIRST order
I hate being taken advantage of... I feel like a failure... I'm pissed.
DO NOT ORDER FROM THEM AT ALL!
I ordered an 8ft round Mandala Rug from this company! I paid over $110.00 for it in January and after fighting and emailing and searching for it, a 48inch round piece of cloth arrived today! NO RUG! NO CARPET and NOT 8ft across! IM FURIOUS, don't order from this company, ever! I certainly would never have spent over $100.00 to get a 4' piece of cloth! D Strain Huntsville Tx
Save your money. Masks took 8 weeks to arrive. Very poor quality. Looks nothing like their catalog. Now they fail to respond to my request for a refund. See pictures and judge for yourself.
This company is unbelievable. Almost 2 months and did not received my order. All they did was create a shipping label. After requesting a refund they only offered 5% back. Luckily my bank refunded my money. Don't waste your hard earned money with this company. I gave it a 1 star only because they site requires a rating. If it were up to me I'd give it a ZERO!
I only gave it one star because it won't post without it. It doesn't deserve any stars. I ordered 2 custom masks. Received a cheap piece of crap after almost 2 months of complaints. Paypal won't even help get my money back.
I ordered on April 16th and they keep giving me the run around about my products. First they said it was shipped then they say they are having a hard time getting materials. I have asked for my money back several times but they will not give it back. Scam scam scam
Bad business! Ordered masks, never got here on time. Then they send me crap mask, not what was in the pictures.
Won't send a thing until you block payment and the. Will only send part of the order to try to keep your money
Order five masks and five replacement filters on April 12. Have yet to receive them. Contacted my credit company. Reversed the charges. Reported REMARK GREEN to USPS postal inspectors.
SCAM SCAM
1 star only because 0 is not an option
Took my money and did not receive my masks. I just filed a dispute with PayPal. I wish I had googled them before purchasing.
Ordered 2 masks 4/9/20. Hit my credit card 4/10/20 STILL WAITING. No response from emails except "order has shipped. Look for shipping label, that was 4/13/20. Trying to work it out with CC Company
I order a mask from this company over a month ago. They took my money out that day. Haven't heard from them since. No follow up emails no nothing. I have learned my lesson and will never trust ordering off them again.
Still waiting for our masks ordered from Remarkgreen, but listed as Lushgood HK on my credit card statement. I sent two emails looking for them and received a reply each time with apologies and 20-25% off my next order. Tracking stated waiting at Rosedale NY. My third email was not as cordial. After reading all these negative reviews I emailed again and shared my concerns about many people not being able to work and shame on them for stealing from so many. What goes around comes around! I reported them, and told them so, to the BBB. Not that they care, but I felt a little better! I'm shocked that I read some people receive their orders, THAT is probably part of the scam too!
I placed an order for 2 mask in April. I never received a confirmation of the order, tracking or the mask. This company is a total scam!
Ordered April 14,2020 3 masks plus filters stated out of IA. Weeks later received a bogus tracking# stating it was on the way to Rosendale, NY. Emailed again on 05/17/20 and received another bogus email stating my masks are stuck in customs. Well if coming from New York there is no customs! I have requested refunds and just keep getting automatic apology and offer 20% of my next order. Filing a claim with my bank right now!
I am out $34 and pissed off... If this helps one person to not get scammed I'll be happy. This was her mother's day present and nothing. I've sent numerous emails with no response at all. TOTAL SCAM! BEWARE!
I had the same problem as most of the reviews here. Never received, fake tracking etc... no need to go any further. I do have complaint with PayPal as well. I sent PayPal a copy of the tracking # before they could. So we'll see what happens next.
Just like everybody else, I ordered 2 masks, got the runaround with my order and had to file a paypal complaint. One of two masks eventually arrived. The complaint is still open.
Answer: You can not get ahold of anyone on this site it's a scam
Answer: Scam! The product looks nothing like the photos and the customer service is sad.
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