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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Absolutely pissed I was lied to. Said try before you buy. You then charged me for the shipping/taxes, but an extra 64 some odd dollars at the same time.
I received my order and I think the product is just ok I really don't see any difference in this makeup than the product I already use. It was supposed to leave an airbrush finish and it did not
Thank you for letting me try before I buy! I truly love this makeup! It helps with my aging pours on my face.
I love the foundation- and the guy with customer serve was absolutely the sweetest, and very helpful!
I was a little confused at first. I don't want to subscribe until I see how this works out for me.
Love the make up make your face feel so soft and the make up does a good job of covering up age spots that are on my face;
I ordered the eyeshadows to try and they glide on so well. Especially for aging eyes. I'm unsure of the make up. I don't always like having to use a primer and the make up. Doesn't seem to adhere to the skin without it. Also don't like the cans For traveling so much.
The foundation was to cake and made my fave feel dry and itchy
It goes on so smoothly but I feel like there's a lot of waste when spraying on your face face. The foundation color seems right but the rest of the palette turns my face orange.
I ordered easy and received quickly...love the products...thank you.
Received my order promptly and was kept up to date by Luminess.
Great product and feels and looks amazing. I'm a repeat buyer and use daily.
The order was easy to place and the offer was clear without any commitments or subscriptions.
It was also delivered on time scheduled.
Terrible. I never finished my order and I received a lot of products that I didn't even have seen them on the website.
So, are they trying to charge me something I never have ordered? This is not legal.
Shipping was fast. But unfortunately, the primer and foundation did not work well with my skin.
The color is not quite right, and I don't like the coverage. I do like the airbrush blush and makeup pallet. What is the next step to exchange the foundation.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members