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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I am enjoying the product. I have only used it a couple of times as I don't wear makeup everyday.
I like the idea of the product being like airbrush quality it's pretty good for the actual foundation the brush on the other hand, not the greatest. The eyeshadow and face palette is a nice side on but again the quality of the brush itself I think can be better.
The foundation is a shade to light and has a warm tone. My skin is a cool tone and is tan. I like the primer and setting spray.
Don't cover that well like they say it's supposed to and the shipping process takes forever will not be ordering again and wondering how to get a refund
Love the coverage of the foundation it looks so natural stays on and does not rub off on my clothes.
The blush and eye shadow goes on very smoothly and looks natural. I just love everything about this make up
It is lightweight; however, does not give me enough coverage for me. Color was a bit too light for me
The foundation did not match my complexion, it was much lighter then I expected
I was not expecting to be charged the full amount and did not have the money in my account. I do like the product but right now I cannot afford to order. Please if I am on some kind of auto order to cancel.
Maybe a later date I will reconsider if I can make more money
Simple, easy, hopefully I picked the right color/shade lol
Yes perfectly
My mother lives with me because she has dementia. She loves makeup and ordered
Luminess using my credit card. When the product arrived I contacted Luminess and told them I had to cancel her order. They were very helpful and took care of the problem. From my perspective Luminess is a wonderful company.
Color match was great, great coverage, I am loving it so far. I have sensitive skin & it has been great, no breakouts.
I think I bought the wrong color it's close but not a perfect match
I have emailed this company to find out how to get refund or exchange for another color and have had no response in over 2 weeks now.
Really like the look and feel of this. Easy to apply and can be as sheer or more coverage as you like.
Product arrived with 1 container half empty bc part of it spilled out in box bc the lid wasn't secured tight enough. The product does not last all day when using the other products. I've chatted and called numerous times trying to return the product with no success in returning my try before you buy.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members