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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Works wonders and makes my skin feel so great like super light weight
I was amazed when the product covered my redness on my face. Felt smooth when applying and didn't feel as heavy as my normal face foundation.
It makes us happy to know that we were able to help you achieve your make-up goals!
I never thought that this could match and cover so flawlessly on my skin. Being over 50, finding something that works, and doesn't settle and isn't cakey is hard. This product is amazing. I've tried cheap to expensive.
We're glad to have you as our customer and to see that you're enjoying Luminess products!
We're glad to have you as our customer and to see that you're enjoying Luminess products!
I have not tried the product yet. It was delivered to the wrong mailbox. I will try it tomorrow and give feedback. The overall experience so far has been great. Thank you.
Thanks for leaving your feedback with us! You’re going to love it! Let us know if you need anything throughout your Luminess journey!
It's kind of cool the whole idea but the coverage for me isn't great but it works
Hi Tahnee! We are committed to helping you find the success of using our products and I am excited to share that we have experts available to help you through your questions and provide you with training and techniques that will improve your experience! We have two ways to assist you available. You may go Live on Facebook with Heather https://www.facebook.com/groups/luminesslive and/or you may contact our Beauty experts at (800)416-9981). All are available Monday-Friday between 9:00am – 5:00pm CST!
Great! User friendly. Love the products! They are look beautiful.
Thank you for the wonderful review!
Worst experience ever! I ordered my product weeks ago and never received it, when I called customer service to talk to people they told me to call back at another time. Can't get a refund. This company is horrible. At least send my damn product.
Hi Janine! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Very easy to order and delivered so quickly. Very nice coverage. Did not cover my dark spots but still really like it! Try it!
Thank you so much for taking the time to share your experience!
My face looks great with the foundation. Super light on my face and my face is so flawless. Game changer for sure
Thank you so much for reviewing your experience and sharing the love! ❤️
The color did not match my skin tone. I contacted Luminess and they are sending me a different color.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️
The customer service representative was extremely helpful in finding me a color that would work!
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️
I ordered the Airbrush Spray Silk Foundation with the "Try Before You Buy" option. I chose a color that did not suit me. I contacted customer service and was allowed one free color exchange. They made the process easy & were friendly.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️
Luminess is a great product! I saw an ad on Facebook and decided to give it a try! I was tired of my makeup not lasting through my long work days. Not to mention it took me a long time to get it just right. To get the look I desired, I ended up using too much and clogging my pores. But luminess is fast and easy all over coverage and it makes my face feel fresh! You don't have to use a lot either! I'm very happy with this product and it's anew permanent fixture in my makeup routine! I'm never going back!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Hi Diane! We would love to assist you with this, one of our representatives will contact you shortly to fix this together!
This foundation is so silky smooth and lightweight with the full coverage I like.
Thank you for taking the time to review our product! ❤️❤️❤️
Ihave tried so many foundations over the years. I finally found one that makes my skin looks flawless. It's easy to apply and very portable!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I was amazed at how light and natural this is! I Highly recommend
Thank you for taking the time to review our product! ❤️❤️❤️
Good coverage that doesn't make you feel like a cake face and it's easy to apply.
Thank you for taking the time to review our product! ❤️❤️❤️
Thank you so much for reviewing your experience and sharing the love! ❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.