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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I will not buy from again you barley get any makeup for a lot of money the color was not right either
I wasn't wowed by this product like everyone else isn't he comment section was. I probably won't purchase again.
Hi Kimmie!Let us know if you have any questions! We’re here to help!
Paid the shipping, received product. Very nice product. Brush is nice as well
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The shopping and order process was easy, I was not a fan of the product.
I love this foundation. I'm not really a makeup type of gal but this foundation is super light but great coverage!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Was not the best makeup I have ever used. Made me look like I was wearing a mask at times. Color was off.
Love the foundation, my skin looked glowing & younger.
We are so happy to hear you are loving your Luminess Products!❤️
To get the "desired" outcome you have to layer it on until it feels thick and heavy. Now what you want for an "airbrush" type of make up
Haven't tried the Breeze 2 yet but am excited to get started. I did own the airbrush but am fond of the new Breeze 2!
We are so excited to hear more about your experience with our product. Spoiler alert: You’re going to love it!
I do not like the foundation it didn't leave a Dewey Luminous glow. I'd like to return the product
Happy to hear you had such an easy experience!
I've tried almost every foundation on the market and while I do love the way this doesn't settle into my fine lines, it rubs off too easily with wearing sunglasses. I didnt have them on for more than 10 minutes and I hadn't sweat at all before it rubbed off. Otherwise, it looks nice on my skin.
Hi Crystal! This product should not transfer to any clothing or accessories as long as you allow the makeup to dry. You can also use our Setting spray that will lock in your makeup for up to an 18 hour wear!
I have never tried an airbrush foundation. It is actually what I was looking for. It matches, goes on evenly and doesn't look cakey like others I have tried. It also has just the right amount of coverage I want. I am highly satisfied with the results.
Thank you
We are so happy our product is working for you! Let us know if you need anything throughout your Luminess journey!
It's so light weight and it matches my skin so good.
We really appreciate you taking the time to share your experience with us.
Luminess gives great coverage, yet feels light and doesn't cake. I love it!
We are delighted to hear our product is working for you!
I have never used an item that actually stains your lips. This is perfect. I do not need to reapply in order for it to stay on.
We're glad to have you as our customer and to see that you're enjoying Luminess products!
No issues. I received my order on time and it was exactly what I ordered.
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
Great products and efficient delivery. Highly recommended.
Thank you so much for taking the time to share your experience!
Easy to navigate. Delivery as described (easy).This is the best thing next to Mom's apple pie!
Our goal is to exceed your expectations and we are ecstatic that we met that mark!
Somewhat difficult to navigate, for kits, especially.
Thanks for leaving your review with us! We are so excited for you to start your Luminess journey!❤️
The shade picked for me was almost white and not my color.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michelle! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️