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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Not good. The foundation made me look darker and cakey
Not sure why your asking these questions, I don't give reviews
Thank you for taking the time to leave your review with us! Let us know if you need anything throughout your Luminess journey! ❤️
This foundation exceeded my expectations! I finally found the perfect foundation! It's so lightweight, gives an airbrushed look and literally stays on all day. I pur hated the primer, brush, foundation kit. The color is spot on. I couldn't be happier. I'm tracking how many applications I get so I can subscribe and never run out. Try it. What do you have to lose?
This warms our hearts! Thank you so much for taking the time to share your experience, and thank you for being the best part of Luminess! ❤️❤️❤️
I need to exchange for a lighter color please help me out
Hey Nancy! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Over all its nice feels good and looks good. I would tell all my friends about it.
Thank you for taking the time to review our product! Thank you for sharing the LUMINESS LOVE and sharing with your friend’s! ❤️
Love how light it feels on my skin. The coverage is also nice.
We are thrilled to hear how much you are enjoying your Luminess products! ❤
I'm not sure how I wore my make up without using hydrating spray. This product is AMAZING!' My make up is perfect with this product. This is something I will continue using.
Thank you so much for taking the time to share your experience. We are thrilled to hear how much you are enjoying your Luminess products! ❤
The color I choose is too orange. Waiting on someone to call me back so I can return it.
Hey Keri! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
There wasn't anything special about the product. I have used better products and will probably go back to using those. The colors did not match, and I could never get a hold of anyone.
Hi Brenda! We would love to further assist you! Please check your inbox for an email from us ❤️
Most amazing makeup coverage I've ever used beautiful coverage. Easy to match your skin color
This warms our hearts! Thank you for being the best part of Luminess!❤️
Very messy when you spray on the brush it goes every where. When you wipe it OILY... This one of the reasons I will send it back...I also broke out from this...
Hey Sarah! We have been recently trying to contact you, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Thank you for taking the time to review our product! Let us know how it turns out!❤️
I am not thrilled with the product. I don't feel like I get full coverage and it's very spotty.
Hey Jerrica! We have been recently trying to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I received my order and was excited to use it, I like the product but for some reason my face still comes out very blochey and the foundation don't settle in right ill definitely keep using it untill I figure it out. Thank you for a product that is different and easy to use
Thank you for taking the time to review our product! We absolutely want you to have a great experience here at Luminess and recommend consulting with our Beauty experts, so you can use our amazing tips and tricks applying the Spray Foundation. Here is the link: https://www.facebook.com/groups/luminesslive
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Love that they were offering a free trial at a very affordable price so I could try it out. I always wanted to for years! Long story short I love it!
We are so happy to hear you are loving your Luminess Products! Thank you for sharing the Luminess LOVE! ❤️❤️❤️
I had ordered two shades to test on the 14 day trial. I called to return the unwanted shade and the process was surprisingly easy.
Happy to hear you had such an easy experience! Let us know if you have any questions throughout your Luminess journey!❤️❤️❤️
I was nervous at first. But everything is laid out to easily find your answers to questions you might have. Can't wait to try the products.
Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey!❤️
So far so good kind of light on the color match but I believe it will just! Ake time getting used to the Sprayer.
We are so excited for you! Let us know if you have any questions throughout your Luminess journey! ❤️
I've only used the product for a few days but have enjoyed it. I love the lightweight wear feeling.
Thank you so much for taking the time to share your experience. Let us know if you have any questions! ❤️
Love the brush on primer & base. Ordering is easy.
Thank you for taking the time to review our product! Let us know if you have any questions! ❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Vandana! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️