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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Good color match from the questions, but not full coverage as expected.
Satisfied, however,: you should carry Mascara. You don't have any options for Mascara, and too much fake eye lashes, some women don't prefer Lashes.
Thank you for taking the time to review our product. We are always looking for ways we can improve! Let us know if you need anything throughout your Luminess journey!❤️
Very straightforward- if you can read. Love the online experience! Thanks
Thank you for leaving your review with us! Let us know how it turns out and if you need anything throughout your Luminess journey!❤️
I've only used the make up once and the first go around, I wasn't impressed. But, I added a second layer and it definitely improved. I'm just not sure that I want to spend all that money on it.
Thank you for taking the time to review our product! The best thing about our Spray foundation is that you can build the coverage to your liking. Whether you want a natural finish, or a full coverage finish – our foundation does it all. We absolutely want you to have a great experience here at Luminess and recommend consulting with our Beauty experts to give the product a second chance, so you can use our amazing tips and tricks applying the Spray Foundation. Here is the link: https://www.facebook.com/groups/luminesslive ❤️❤️❤️
Exceptional customer service and ease of delivery. Luminess products are awesome.
Thank you for leaving your review with us! Let us know how it turns out!❤️
Easy ordering online and color match is perfect. So far so good!
This warms our hearts! Thank you for being the best part of Luminess! Let us know if you need anything throughout your Luminess journey!❤️❤️
I definitely would say that this is by far one of the best products I've tried. It didn't leave my face feeling like I was clogging up my pores it actually felt really light and free almost as if I had no make up on.
Thank you so much for reviewing your experience and sharing the love! Let us know if you need anything throughout your Luminess journey!❤️
Still haven't tried it yet but received quickly and product looks great!
YAY! We are so excited to hear more about your experience with our product. Spoiler alert: You’re going to love it! ❤️❤️
Hi Perry! We would love to further assist you! Please check your inbox for an email from us ❤️
We are so happy to hear you are loving your Luminess Products! Let us know if you need anything throughout your Luminess journey!❤️
I have only used this a couple times so far and both times my skin felt soft and it didn't melt off like other foundations.
Thank you so much for reviewing your experience and sharing the love! Let us know if you have any questions once you receive it! ❤️
I liked the concealer. The makeup seemed to show more lines in my under eye area. I liked it but not enough to purchase...
Hey Rachel! We have been recently trying to contact you but were unable to reach you. We are sorry to hear that you are not completely satisfied with our products! Furthermore, we want to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I love the whole package and it works amazing just like the description. My only issue is it's 1-2 shades to light! I've already recommended it to the girls at work
Hey Sarah! Thank you for taking the time to review our product! I'm sorry to hear that you are not 100% satisfied with your foundation. We have a 100% color match guarantee and want you to love the look and feel of your foundation! Please contact us back, and we would be happy to get you taken care of!❤️
It was great...this is all I wish to say at this moment
YAY! Thank you so much for reviewing your experience and sharing the love! ❤️❤️❤️
This offers amazing coverage and I cannot believe it came with the moisturized that I needed, the foundation, and an applicator brush. This was worth the purchase.
This warms our hearts! Thank you so much for reviewing your experience, thank you for being the best part of Luminess! ❤️❤️❤️
Great experience. I am really pleased so far with the products.
Happy to hear you had such a great experience! Let us know if you need anything throughout your Luminess journey!❤️❤️
I love the try before you buy! The product is great but it uses more to cover up than I thought it would.
We are so happy to hear you are loving your Luminess Products!❤️
Awesome and I love the try before you buy
I really like it...it's a little light but I'm afraid next color up will e too ark but gonna try it anyways. I love the brush too.it's perfect.
Thank you so much for reviewing your experience and sharing the love! ❤️ We offer a 100% color match guaranteed; therefore, in the case where the first shade you request is not a great match, you can reach out to our customer service team at 1-888-793-7474 and request a color match.
Very easy and simple to order, it took more time to deliver but it's here and I'm using it, I like it very much, but the make up is very watery and takes more than 6 - 8 drop to cover marks.
Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey!
I like the makeup. Not sure how long it will last and if I can afford it.
Thank you for leaving your review with us! Feel free to contact our Delight Customer Care Team at 1-888-793-7474, if needed further assistance, and we will gladly assist you!❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there! The best thing about our Spray foundation is that you can build the coverage to your liking. Whether you want a natural finish, or a full coverage finish – our foundation does it all. We absolutely want you to have a great experience here at Luminess and recommend consulting with our Beauty experts to give the product a second chance, so you can use our amazing tips and tricks applying the Spray Foundation. Here is the link: https://www.facebook.com/groups/luminesslive