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Luminess

3.6

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Luminess Reviews Summary

The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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62,345 reviews

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Indiana
1 review
0 helpful votes
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It's very easy to apply and love the coverage and easy removal

Date of experience: March 27, 2025
Kentucky
1 review
0 helpful votes
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Amazing
April 6, 2025

Best thing I have ordered very happy about all of what came can't wait for the next delivery

Date of experience: March 27, 2025
Colorado
1 review
0 helpful votes
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I was not explained the process
April 6, 2025

I didn't know how the process was going to work since it wasn't explained. I didn't know money was going to be held by LUMINESS until I decided if I was to keep products.

Date of experience: March 26, 2025
Ohio
1 review
0 helpful votes
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Not bad
April 6, 2025

First make up was very orange.replacement was alot better.should have sample colors so customers could get it right the first time instead of picking from a picture

Date of experience: March 26, 2025
Ohio
1 review
0 helpful votes
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Product damage
April 6, 2025

I received my package, and I was so disappointed. One of the items leaked all over everything. I have not called them yet, but will by the end of the week.

Date of experience: March 26, 2025
Pennsylvania
1 review
0 helpful votes
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No different than otc makeup
April 5, 2025

Didn't see a difference in te foundation than the foundation I buy in store

Date of experience: March 26, 2025
Michigan
1 review
0 helpful votes
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I'm so very impressed! Since turning 42 years old, my skin, the texture and appearance has started to change. My normal foundations worn for many years no longer complemented my skin, leaving my skin cakey, dry, settling in my fine lines. I've wanted so much money trying to find a new foundation that worked. Upon trying Luminess, I was skeptical and thought it won't work, too expensive but I will try since able to do the try before you buy. To my surprise, I love the foundation! A little bit of spray goes a long way! I immediately noticed the foundation went on like butter, so smooth and my skin felt silky smooth without looking cakey or heavy or the new dewey look that's so popular now but yet look hydrated and did a great job of covering my fine lines instead of enhancing them and the foundation color was slightly darker than my color but not so obvious I looked orange or my neck and chest didn't match. I LOVE THE FOUNDATION and will definitely be replacing all my foundations. My husband even noticed immediately and said my skin looked looked great! I also noticed I haven't needed to use additional product as I have previously to help cover up my spider veins and rosacea on my cheeks, which made me happy! The less the better! I also enjoyed the spray blush which is perfect for a more subtle color to my face. I would be interesting in purchasing a darker shade of blush if available for the nights out on the town. I have not been paid for this review and am hoping it may help others who may started experiencing skin changes and their foundation as I have been the last few years and encourage anyone to try before you buy! I'm so happy I did!

Date of experience: March 26, 2025
Utah
1 review
0 helpful votes
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I do not want the extra products that were included in my order. I do not want to pay for these very expensive products

Date of experience: March 26, 2025
Virginia
1 review
0 helpful votes
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Fantastic
April 5, 2025

My favorite makeup brand by far! Shipped and delivered quickly and I am do beyond happy with my purchase. I look forward to trying other products in the future!

Date of experience: March 26, 2025
Illinois
1 review
0 helpful votes
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Not for me
April 5, 2025

Cancel my subscription please I do not to receive any more products. Thank u. Just not for me

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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Wow!
April 5, 2025

I didn't believe the hype about Luminess until I tried it for myself! I took my time to try it and when I did I was sold!

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Good
April 5, 2025

Haven't gotten to wear it much but so far I like it. I think I will love it

Date of experience: March 26, 2025
Georgia
1 review
0 helpful votes
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The first application of Luminess: I wasn't too sure. Then, I realized that I wasn't moisturizing/prepping my face correctly before applying the foundation. I wiped it all off and started over. After prepping correctly, the foundation was MUCH easier to apply and looked alot better. However, it's messy! The aerosol airbrush left my vanity looking like I threw dirt all over it! Ha ha! Overall, I probably wouldn't buy the product again because of the mess. I wasn't really sold on the idea that it doesn't settle into fine lines as well. I was definitely seeing this exact thing happening after hours of wear. I haven't found a foundation YET that doesn't do this, so I was skeptical from the beginning but had never tried "airbrush" makeup and wanted to give it a go.

Date of experience: March 26, 2025
Mississippi
1 review
0 helpful votes
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Absolutely love the makeup.
April 5, 2025

The makeup goes on so smooth and stays on all day and looks great! Love it!

Date of experience: March 26, 2025
Mississippi
1 review
0 helpful votes
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Easy Use
April 5, 2025

I haven't used mine yet. I did a test for color and it was fine. I have a function to attend and I'll do full face at that time

Date of experience: March 26, 2025
Iowa
3 reviews
0 helpful votes
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Great Customer Service
April 5, 2025

There was an issue with the color match and customer service was very helpful!

Date of experience: March 26, 2025
Kentucky
1 review
0 helpful votes
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So far, so good
April 5, 2025

The air brush foundation is a good match, it feels light on my skin, and looks nice. I don't wear makeup daily, but for the $40 deal and the quality of the product it's a great value.

Date of experience: March 25, 2025
Oregon
1 review
0 helpful votes
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Hard to cancel
April 5, 2025

Ordering was easy and received products pretty quickly. Product is nice but just not for me. Have to call to cancel instead of being able to do a return online.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Idk
April 5, 2025

Charged me after saying is was a free trail…………………………………..

Date of experience: March 25, 2025
Georgia
1 review
0 helpful votes
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Amazing
April 5, 2025

I love the product. Easy application. Looks great. The brush is soft and makes application of the foundation easy

Date of experience: March 25, 2025

From the business

Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...


luminesscosmetics.com
Stafford, TX, United States
+26
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