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The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
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It's very easy to apply and love the coverage and easy removal
Best thing I have ordered very happy about all of what came can't wait for the next delivery
I didn't know how the process was going to work since it wasn't explained. I didn't know money was going to be held by LUMINESS until I decided if I was to keep products.
First make up was very orange.replacement was alot better.should have sample colors so customers could get it right the first time instead of picking from a picture
I received my package, and I was so disappointed. One of the items leaked all over everything. I have not called them yet, but will by the end of the week.
Didn't see a difference in te foundation than the foundation I buy in store
I'm so very impressed! Since turning 42 years old, my skin, the texture and appearance has started to change. My normal foundations worn for many years no longer complemented my skin, leaving my skin cakey, dry, settling in my fine lines. I've wanted so much money trying to find a new foundation that worked. Upon trying Luminess, I was skeptical and thought it won't work, too expensive but I will try since able to do the try before you buy. To my surprise, I love the foundation! A little bit of spray goes a long way! I immediately noticed the foundation went on like butter, so smooth and my skin felt silky smooth without looking cakey or heavy or the new dewey look that's so popular now but yet look hydrated and did a great job of covering my fine lines instead of enhancing them and the foundation color was slightly darker than my color but not so obvious I looked orange or my neck and chest didn't match. I LOVE THE FOUNDATION and will definitely be replacing all my foundations. My husband even noticed immediately and said my skin looked looked great! I also noticed I haven't needed to use additional product as I have previously to help cover up my spider veins and rosacea on my cheeks, which made me happy! The less the better! I also enjoyed the spray blush which is perfect for a more subtle color to my face. I would be interesting in purchasing a darker shade of blush if available for the nights out on the town. I have not been paid for this review and am hoping it may help others who may started experiencing skin changes and their foundation as I have been the last few years and encourage anyone to try before you buy! I'm so happy I did!
I do not want the extra products that were included in my order. I do not want to pay for these very expensive products
My favorite makeup brand by far! Shipped and delivered quickly and I am do beyond happy with my purchase. I look forward to trying other products in the future!
Cancel my subscription please I do not to receive any more products. Thank u. Just not for me
The first application of Luminess: I wasn't too sure. Then, I realized that I wasn't moisturizing/prepping my face correctly before applying the foundation. I wiped it all off and started over. After prepping correctly, the foundation was MUCH easier to apply and looked alot better. However, it's messy! The aerosol airbrush left my vanity looking like I threw dirt all over it! Ha ha! Overall, I probably wouldn't buy the product again because of the mess. I wasn't really sold on the idea that it doesn't settle into fine lines as well. I was definitely seeing this exact thing happening after hours of wear. I haven't found a foundation YET that doesn't do this, so I was skeptical from the beginning but had never tried "airbrush" makeup and wanted to give it a go.
The makeup goes on so smooth and stays on all day and looks great! Love it!
There was an issue with the color match and customer service was very helpful!
The air brush foundation is a good match, it feels light on my skin, and looks nice. I don't wear makeup daily, but for the $40 deal and the quality of the product it's a great value.
Ordering was easy and received products pretty quickly. Product is nice but just not for me. Have to call to cancel instead of being able to do a return online.
Charged me after saying is was a free trail…………………………………..
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...

