LulugalReviews 533

I usually check reviews prior to ordering; must have been asleep at the keyboard this time. Ordered two tops. One was really poorly made and sewn. It was also at least 2 sizes too small. The other was okay but barely passable. Neither were worth the money or the wait. No care instructions, really cheap material, nothing like advertised. I'll chalk this up to a bad experience not to be repeated.

These people are not a good company and will give you the run around. I ordered using their sizing chart and received something several sizes too small and they want me to pay to return it to china. BUYER BEWARE and prepare for a run around.

Sizing is off and quality cheap. Customer service unprofessional - feels like I am talking to a naive intern versus professional customer service person. They make you pay the costly shipping back to China for a partial refund. Wish I had seen this site before I tried them out.

Trying to exchange a coat! Your site won't let us. Why is there not a callback # that someone actually answers? I love the coat,, just want to small,, about 4 sizes

Product is cheap and is shipped from China. You are responsible for return shipping, making it too expensive to return. Clothing sizes are WAY off, 4-6 sizes too small.

Cheap quality, too small, no resemblance to item on website and BAD customer service. I biggest regret is not having read the reviews before ordering. Needless to say, I'm now $27 out of pocket. NEVER AGAIN will I order or buy anything Chinese!

Took me over 2 months to receive my item--and this after multiple emails---after the first month they told me the item was on back order but never gave me the option to cancel even though I told them I wanted to. Knowing the sizes run small I had ordered a XXL--well this XXL wouldn't fit a doll---would hate to see what their smalls are---Never ever order from this company---

Items never received and they kept asking if I checked the package! Then they told me it was sold out but it was still available on their web site? I asked them to send the missing item and they said it's to small to send. All of this after 7 emails back and forth. DO NOT ORDER FROM THIS COMPANY

They sent me trash and then would not give me any kind of credit over 20% and would not let me return without me paying for shipping to another country and they would then only refund me 60% of sale.
3 weeks of back and forth emails.
No sympathy for giving me horrible quality clothes.
Nothing good happened with this purchase and I am $80 in the hole.
Horrible, disgusting, poor quality overall.

I never received my item after 6 weeks of back and forth. Horrible customer service experience - had to take them to task. You can file a consumer complaint about them at econsumer.gov. That site is the international arm of the Better Business Bureau. Good luck - don't stay silent. They need to be put out of business - let's roll people!

I think on the website the clothes are cute but the sizing is ridiculous for American women. I've bought several items, none fit and there is no return. That is totally false advertising. They should take that you can return off there website. Also iif they are going to sell to US they should understand our sizing

Ordered a jacket December 1,2016, it is now January 21,2017, still no jacket. No response back from them. Have tried calling, no response, emailing, no response. Big Time Scam. Should be able to rate as a negative 10.

I ordered. A $28 dress. When I received it, it was in terrible condition. The dress had 2 layers and the bottom layer was faded and stained with dye. Their website says EASY RETURNS. FALSE. Good luck contacting them for a refund. I had to throw the dress away.

Can anyone help me i think i will have to return a coat to china as they sent me the wrong coat and the wrong size i paid $123 dollers for the coat and it is going to cost me another £45 POUNDS TO RETURN IT

Scam! Shame on pay pal for keeping them as a customer. Wish I would've read the reviews before I ordered.

By paying $35.00 for a shirt I would expect the quality to be some what decent. I received something that looks like it was made in a home economics class. Its the worse shirt ever. I cannot reach anyone via phone and there is no way to contact them via email. Save your money and don't shop at this place.