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LiveAuctioneers has a rating of 2.1 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveAuctioneers most frequently mention customer service, credit card and phone number. LiveAuctioneers ranks 91st among Auction sites.
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Used for the first time and made a great purchase.
It's always difficult to trust online transactions for expensive items like buying antiques on live auctioneers, but the reality is that this platform works really well. Only once, when I was a novice, did I miss an item due to a technical glitch on the app. Sellers are quite responsible and described and photograph items well. The rating systems for sellers helps identify if you need to use extra caution when bidding at a particular auction. Overall I've been very pleased with LiveAuctioneers, more so than with the other popular bidding platform online.
Hello John,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have acquired some very nice pieces of furniture and artwork through this website that I would never have had an opportunity to learn about. The shipping is can be a slight challenge but most of the auction houses are very helpful.
Hello Cassie,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have only been to two so far but found it easy to navigate. I was kept up to date about my bids and when outbid etc. items are plentiful, something for everyone.
Hello Betty,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Hello James,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Outstanding from start to finish! Highly recommend! Bid with confidence.
Hello Robert,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
1 spent 40k on goods from an auction house, i have written proof that theyre fake and now the Live Auctions bidder support peolpe are just ignoring my mails, what can i do?!
Hello,
I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team
An excellent platform, as well as bid management, contact with auction rooms, search and display of products and list of favorites. Perfect and recommended.
Hello Carlos,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I successfully bid on two lots.
I really appreciated the fact that you contacted me in advance and during the bidding.
Hello Joan,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I was able to bid on items of interest. The auction goes very quickly. There were a wide variety of great items
Hello Sue,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
All of the items in this lot were in excellent condition. They were well wrapped and shipped quickly. Thank you
Hello Cynthia,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I regularly follow the auction feeds supplied by L. A. I have made a few purchases and the auction houses are always helpful a nd I am happy with what I get.
Hello William,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
The only thing that was hard to figure out is every auction site has different shipping rules, if they had in-house shipping, it would make it easier for a first timer like me.
Hello Bruce,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Bid on hard to get Federal LP primers and got them for a reasonable price. Shipped w/o hazmat fee made it cost effective. Professionally done and shipped in a timely manner.
Hello Ronald,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Attention to the client varies from place to place. A good percentage of places are very obliging, very professional, very easy to deal with. Others somewhat less. Some have more restrictive ways of paying for acquisitions. Some have shipping capabilities which helps immensely. Some do not and some of the recommended third party shippers live a bit to be desired. Claims to shippers for damaged goods are very trying. For a Canadian it is rather expensive to acquire items from Live Auctioneers, because price, plus auctioneer's take, plus transportation, not very good currency exchange, very expensive shipping fees, import duties, brokerage fees, etc, make it almost prohibitively expensive. Additionally one has to be very familiar with the item because the description and pictures may exceed the actual quality of the item, if one wasn't familiar with it.
Hello,
Thank you for your rating! We're happy you had a great experience with us. Thank you for your feedback. We appreciate it so we can further improve bidder experience.
For any questions or more feedback, please feel free to reach out to [email protected]
Audrey
LiveAuctioneers Bidder Support Team
Best deals if you pay attention. Always read shipping policy. Well worth your time.
Hello George,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Have used Liveauctioners for a few years and never had a problem. The app. Is easy to use and the pre warning of lots I am interested in is very useful, don't always follow up but have found a number of items that fit in my collection. So I fully recommend this auction site, and well done to the analysts, designers and coders who created it.
Hello Stanley,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Lhea
LiveAuctioneers Bidder Support Team
Wealth of opportunities. The art world in your house!
Hello Philip,
We appreciate you taking the time to give us a 5-star rating! We look forward to assisting you again soon.
Lhea
LiveAuctioneers Bidder Support Team
I stumbled onto LiveAuctioneers during a quarantine late night search for sterling dollhouse miniatures.
The selection was amazing, almost too good to be true. I was very skeptical but the items offered in the
Various auctions were too interesting to pass up. I took the plunge, providing as little personal information as
Possible in case the site was not legit. I am now hooked. It is great entertainment to browse the various auctions
Looking at other people's fabulous treasures. I have actively bid in two auctions and I am thrilled with my choices.
The experience was very professional, shipping was easily arranged and I will now call myself a regular.
Hello Juliette,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Lhea
LiveAuctioneers Bidder Support Team
I have nothing bad to say about the options that I find on here, the only thing is to make it a little easier to take back a bid if you need to.
Hello Christopher,
We appreciate you taking the time to give us a 5-star rating! We look forward to assisting you again soon.
Lhea
LiveAuctioneers Bidder Support Team
Answer: Hello Tim and Ted, Would you be able to provide me with your case numbers so that we can provide you with proper responses? Contrary to what you might think, we are trained to handle cases in the best way we can and I would love to see if there so something more that we can do for you Tim!
Answer: Hello, Please refer to our article below for a brief explanation on bid retraction: https://help.liveauctioneers.com/hc/en-gb/articles/24710276255249-How-to-cancel-retract-my-bid Thanks
Answer: Hello Mayer, Thanks for reaching out. Can you kindly email [email protected] once again or provide us with you email. Kristelle is no longer with us. Regards, Bidder Support Team
Answer: Hi Tim, Thank you for reaching out. Can you please email us at [email protected] with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Russell, Thank you for reaching out. Can you please email us at [email protected] with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Theresa, Thank you for reaching out. Can you please email [email protected] and provide us with the Invoice number of this transaction or any other details so we can try and mediate a solution. Best, LiveAuctioneers
Answer: Hello, Can you tell me the email address for your account so that I can look up what might be going on?
Answer: Hello, Yes, you can! You just need to set up your free account and you will have access to our entire past sale history.
Answer: Hello, In regards to Authencity, you need to review the item and its description. That should give you most of the information that you are looking for in regards to the piece. If you still have questions after that, you can reach out to the Auction House directly either through the LiveAuctioneers portal or the Auction House's contact information that is on their Auctioneer page.
Answer: Hello, Are you talking about leaving feedback on Sitejabber or for an auction house that you had a purchase with?


Hello,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team