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LiveAuctioneers Reviews Summary
LiveAuctioneers has a rating of 2.1 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveAuctioneers most frequently mention customer service, credit card and phone number. LiveAuctioneers ranks 91st among Auction sites.
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Excellent at email notice, great auctions, well organized.
The site allows scammers to sell fake art passing them for originals and when you report the sellers they do not do anything.
If you are a serious art collector look somewhere else
Hello Luca,
I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team
Can buy my favorite products Can buy my favorite products
Hello,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Won auction on August 2nd, 2021, earrings were delivered yesterday evening September 7th, 2021. I talked to a lady on the phone who clearly stated I would receive my earrings by August 18th, our 42nd anniversary. Well, THAT didn't happen. I don't understand why it took so long for this jewelry to get into my hands. No one has explained why. Not sure if I will ever bid again on LiveAutioneers because of this horrible experience. On top of that they charged me a 19 percent buyer's premium! IMAGINE THAT! I feel like I was ripped off like a bad drug deal! Shameful!
Hello John,
I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team
My experience is wonderful over all. But the site could be improved. First you need to get rid of the auctions houses that are rip offs. I've seen 2 of them (one has auctions every day). Then there's the add on costs that I guess go to live auctions? Example: I won an auction for a pretty good deal. By the time the auction house added their part, & another $40 for live auctions & shipping it turned out to be a really bad deal. Here I'll say that shipping varies a LOT from place to place. I've seen it super cheap all the way to super expensive.
Hello,
Thank you for your rating! We're happy you had a great experience with us. Thank you for your feedback. We appreciate it so we can further improve bidder experience.
For any questions or feedback, please feel free to reach out to [email protected]
Audrey
LiveAuctioneers Bidder Support Team
If you like finding new or unique antiques, then LiveAuctioneers is the place. Super easy to navigate.
Hello Thomas,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
This site is really interesting for the kind of things I like to buy but when you won something and the seller remove your bid for any reason, I think, you LiveAuctioneers, you can't let him to do that because that's not fair for someone like me ( the buyer) who spend time to bid and receive this behaviour from the seller. Not admissible, not at all! I got this bad experience on your site and you never fight and take the position to defending my (Rights). That's still in my mind about Black RiverAuctions for two aquarelles!
Hello Lina,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have interacted with many auctioneers on here, and do a bit of business with them. Yes, I have my favorites but I am certain there are others that I have not interacted with, that are very good as well.
Hello Sue,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I am both a shopper, and an auction house that uses Live Auctioneers for our sales.
I have found the technology that we use as a seller to be perfect with no issues in over 40 auctions.
The staff in all departments from finances to Techs to be informed and helpful.
As a shopper I have had no issues or errors that were left without correction.
Great Staff.
Hello Sue,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I am using this website since it came public. It is the best what was ever invented. Very hard to find what needs improving.
Hello Vladimir,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have used LiveAuctioneers for many years to participate in online auctions. I prefer their layout of the Lots and the stated minimum bid required for each. Competing for an item is clear and easy to do. When successful, I immediately receive am email from LiveAuctioneers along with instructions on the next steps. I am a very happy customer!
Hello Guy,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Hello Dan,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Very easy the whole way through. Could not have been better
Hello Betty,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have bought 3 items through the auction house's on here and 2 have been start out reproduction
We at Ophir Gallery Inc. are having excellent experience in purchasing through Live auctioneers. Transactions are fast and precise.
We highly recommend its usage.
Hello Jack,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Purchased four items from different auctioneers all turned out to be fakes! Then when reported to Live Auctioneers, they side with the seller because that's where and how they their monies, off the sellers and not from the buyers. Don't waste your time...
Hello Roberta,
I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team
Steals your money when vendors don't provide the goods! Purchased several items at several different auctions from the same auctioneer, and auctioneer "could not find" most of the items. Requested my money back from Liveauctioneers and they acknowledged my request but did not refund me. Continued to remind them they owed my money and they then just went to ignoring me. This was the Liveauctioneers customer service that did this. How blatant of a rip off is this! Do NOT trust them!
Hello MJ,
I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team
First experience with LiveAuctioneers. Very professional service. Learned that some of the vendors' international shipping costs are far greater than others, which I'll take into account in future auctions.
Hello Craig,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I like using Live Auctions to peruse auctions, ask questions of the auction houses, make preliminary bids and also do live bidding. This gives me access to auctions all over the country and for items I am willing to pay shipping for, it's worth it. Also more convenient and comfortable for local auctions rather than sitting in the auction room itself.
Hello Amy,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Very pleasant experience to deal with and love the product.
Hello Jerome,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Lhea
LiveAuctioneers Bidder Support Team