LiveAuctioneersReviews 332

I used liveauctioneers for 2 weeks. 1st week and auction went fine. Bids were accepted and posted in a timely fashion to win 1st item in 1st auction I used them for. 2nd week and biding on 4 different auctions on several items my bids never made it. Bids were higher than highest bid and even said it was sent before item closed. I did not win and bid didn't show in my lost item bids. If you are serious about your auction DO NOT USE THIS SERVICE. As I see it, they can't handle the bid traffic on their server so the service isn't worth the hours of wasted time watching and bidding. After having this happen to me I searched about customer complaints. Ranked 93rd in online auction services by BBB, personal info hacked from their server, no help when auction house doesn't ship after paying invoice, charges and collections for customers that never bid on items as account was hacked. DO NOT USE THIS SERVICE.

I bidded on a " 14kt White Gold Womens Round Yellow Diamond Cluster Ring". I bidded at $500 and it said I was winning. The auction either than stood still or froze for over 5 minutes with it still saying I was winning. When it unfroze it said my bid was at $880 and that I won. Shortly after I received an email from Battery Daddy stating " Thank you for your recent Battery Daddy order {OrderID. Cust-ref}. Due to overwhelming demand your Battery Daddy is on back order." This auction site seems very shady.

These fools do not back the us, the client one bit. They never answer the phone. I've been sold a fake Cartier by Morphy Auction house and Liveauctioneers could do nothing for me. A dispute was put on my account because I bid on an 8K rolex and when I found out the item wasn't in the states but China I refused to be bilked out of my money by purchasing another fake watch. Liveauctioneers is useless when it comes to standing by their client or protecting them.

I've bought two items from LiveAuctioneers, the first went well and the second was a horror show.

The purchase from Pacific Global(which appears to be affiliated with Liveauctioneers in some way) was for an 1834 Capped Bust Half Dollar(the first pictures.) The coin they sent which is hardly worth its weight in scrap has no resemblance to the pictured coin.

So I requested a refund. After sending the coin back and 20 emails, a refund was processed. I told Pacific Global that I'd write a review, but guess what? When Liveauctioneers processes a refund, the coin disappears from your "Won Items" list and it then is impossible to write a review. So all the people who have been scammed by Pacific Global can't speak publicly about it on Liveauctioneers.

Further, Liveauctioneers shows reviews in a way to maximally benefit themselves and the auctioneers. To wit: The 5 stars reviews are listed first, then the 4 star, then the 3 star, and so on. To get to the one star reviews, you almost always have to click "Show more reviews." So if an unscrupulous auctioneer sells ten good items, they're in the clear- they can rip off people until the cows come home, because those 1 star reviews will never show at the top, they'll always be behind the ten people who actually received legitimate merchandise.

Buyer beware! Avoid Liveauctioneers and Pacific Global(a fly-by-night company.)

They do cover a lot of good secondary auction houses, but people need to be very very careful. There are many auction houses that do nothing but sell forgeries, and liveauctioneers does nothing to remove them or warn customers. Several people have posted lists of many of these fraudulent auction houses online. Users of this site, do you own very careful due diligence. Advise to liveauctioneers, clean up your site and get rid of these fraudulent companies. The are destroying your reputation. I now do 90% of my online bidding from a different site which provides some oversight of their auctions and reduces the risk of forgeries and frauds. You've lost most of my business.

I bid on live auctioneers for a 10 carat diamond tennis necklace 18 karat white gold, the next day I received an invoice from the owner's brother Joshua Kodner of $ 6500, 00 I paid it with my credit card and they shipped me a coin bag full of papers clips instead of my necklace. If anyone else has had a similar issue, please contact the
Broward County sheriff's office in Florida@ *******138 please help us to put this individual in jail thanks...

I tried to register for an auction, the pop up window did not allow me to fill in any information. I closed the window to try again and it said my registration was pending! I hadn't filled out my name or any credit information! The auction house couldn't help me, there are no good phone numbers to actually speak with any. They didn't return any calls and did not respond to my email inquiries with any help.

I had to use a different email to register so I could bid.

Horrible service!

I bid two items, a group Baccarat glasses and a group of plates. According to their suggestion, I bid with high maximum prices for each item to win.
However, i was notified by this Auction house that I lost both items at a lot lower prices despite the my maximum bidding price way exceeding the sold price!
When I wanted to contact them about this issue, their website is totally devoid of customer service email nor its phone number. I have suspicion that they presell or pre arrange hot items to just collect the viewers. Im glad this site to vent.

They don't vet their auction houses. Dont go anywhere near these guys. I bid and won on a watch and what was delivered was something straight off Canal St. When I asked them what I could've done differently to protect myself (apart from trusting them) they said I should've paid closer attention to the auctioneer and their history. Maybe THEY should've done that before allowing criminals on their site?
DO NOT GET RIPPED OFF LIKE ME. STAY AWAY

As a new novice to the world of online bidding, I share my story and email exchange with Live Auctioneers (LA).

After discovering a couple of prints that peaked my interest and felt I would like to bid on, I created an account with LA and clicked on a link to be approved as an official bidder. After a day or so, I was declined for no stated reason. I responded to the initial email, inquiring what information was necessary to be approved, only to receive a second email that stated I "was approved." The email agent, 'NIMA", replied that a picture ID and a copy of your credit card was needed to be approved. #RedFlag While I was semi OK with sending an ID, I was not with so casually sending CC information. And so, I explored the website a bit more and found an area under my profile where I could "safely" input my CC information and so, I did. I informed Nima of this and she kept responding to me to send picture ID and credit card number. My consistent response was that I had already place my CC info on my profile on the website and then went on to express my concern about alternate ways to seek approval. Consistently, Nima suck to her response as requiring facial ID (no problem) and CC information to which I went further expressing my concern over that as I didn't feel comfortable with providing digits and expiration date over unsecured email. I asked if there were alternate ways to address the issue, but never did Nima acknowledge the question. Finally, Nima left the conversation without any willingness to work with me to find an acceptable solution. Maybe they are so good and successful with what hey do, they don't need to spend countless time with small bidders like me. Who knows. But, what I am taken with is what seems to be an antiquated way of approving bidders and a frankness of "you're not worth my time." I personally don't feel good with the whole episode and email exchange as it gives me pause of what kind of operation they are running. Maybe this was an isolated incident, but it still smells of something not on the "up and up." So, based on this, I'm not giving them a high rating at all. The prints I wanted to bid on are not worth compromising my personal identity and credit rating.

Timothy

IN 2015 I BOUGHT A VASE FROM THE WEBSITE LIVEAUCTIONEERS.COM WHO ARE A PLATFORM FOR MANY AUCTIONEERS SOME HONEST AND SOME DISHONEST.

I WAS RIPPED OFF BY DynastyArt FROM CANADA AND PROMOTE THEM SELF ON LIVEAUCTIONEERS.COM I MADE A FORMAL COMPLAINT TO THE LIVEAUCTIONEERS COMPANY WHO DIDN'T WANT TO KNOW ABOUT IT, THERE REPLY IN SHORT WAS WE ONLY ACT AS A PLATFORM FOR AUCTIONEERS.

THE DYNASTYART SCUMBAGS RIPPED ME OFF FOR AROUND $1000 AUD WITH NO RECOURSE FOR ME, SO NOW I'M TAKING TO ONLINE PLATFORMS TO WORN PEOPLE ABOUT DYNASTYART AUCTIONEERS WHO HUNT UNSUSPECTING CLIENTS VIA LIVEAUCTIONEERS CANADA.

Lester

Bought/ won object that had high"professional" appraisal & purportedly owned by famous historical figure. Milestone Auctions- auction house promoted by Live Auctioneers.
The object provenance was a complete fraud. - No Proof of provenance.
I provided proof of fraud and registered a complaint with Live Auctioneers. Was assigned a case number. Was told repeatedly "we also believe that all sales should be based upon accurate and transparent descriptions such that there is no tolerance for intentionally misleading information on our site"
Well. To sum it up succinctly - It's all B. S... and in other words- they are guilty of condoning and enabling crooks.

To read my correspondence with LiveAuctioneers.com illustrates that this companies policy regarding fraud is B. S. is attached in Jpeg form (edited for extraneous material). What more Proof do you need?