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LiveAuctioneers

2.1

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LiveAuctioneers Reviews Summary

LiveAuctioneers has a rating of 2.1 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveAuctioneers most frequently mention customer service, credit card and phone number. LiveAuctioneers ranks 90th among Auction sites.

service
73
value
63
shipping
58
returns
43
quality
53
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Tennessee
2 reviews
1 helpful vote
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Overall good but can't get some auctions to respond to an attempt to register for them

Date of experience: May 12, 2021
Texas
1 review
1 helpful vote
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Great variety
May 12, 2021

There is a steady listing of auctions and bidding is easy.

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Henry,

We appreciate you taking the time to give us a 5-star rating! We look forward to assisting you again soon.

Lhea
LiveAuctioneers Bidder Support Team

Illinois
1 review
1 helpful vote
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Interesting auctions
May 12, 2021

I follow a number of auction companies. There are interesting items all the time.
However, I have trouble scrolling through items in an auction, because I often expand items I don't want to look at. The spacing between items should be enlarged or a scroll bar added on the right.

Date of experience: May 12, 2021
Canada
1 review
1 helpful vote
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Awesome
May 12, 2021

Very easy to deal with love theses auctions lots of good items no matter what you are looking for and quick delivery

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Steve,

We appreciate you taking the time to give us a 5-star rating! We look forward to assisting you again soon.

Lhea
LiveAuctioneers Bidder Support Team

South Carolina
1 review
1 helpful vote
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Simple and no problems
May 12, 2021

I have bid and received at least a dozen items. The procedure is simple, entertaining and educational. Retrieving the items is easy. Usually and e-mail or phone call to get the items on their way.

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello,

Thank you for your rating! We look forward to seeing you again in one of our many auctions.

Lhea
LiveAuctioneers Bidder Support Team

Slovakia
1 review
1 helpful vote
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Very good experience
May 12, 2021

I am very satisfied and I am looking forward to my next purchase. Thank you!

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Rudolf,

Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!

Lhea
LiveAuctioneers Bidder Support Team

Canada
1 review
1 helpful vote
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Auction Tracking
May 12, 2021

Good site for getting auction notices for topics of interest. Unfortunately each auction sponsor have their own rules so buyer premiums can range from 11% to 27% so be sure you check with each sale to vonfirm what the premium is.

Date of experience: May 12, 2021
New York
1 review
11 helpful votes
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Nice finds but lots of shills
May 12, 2021

I have won a few things from various sellers, but some of the auction houses shill. It's the same items that no one is watching and I'm the only bidder, yet suddenly sell for a high price then get listed again at a later date.

But when the auctions are not shilled, you can find great deals. I am happy to be a part of this community, and would recommend the site overall.

Date of experience: May 12, 2021
Connecticut
1 review
6 helpful votes
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Very disappointing to be the highest bidder for items according to one's screen, yet not "win" them. Live Auctioneers will never give an explanation or apology. What gives? Sometimes I wonder if I'm just being used to bid up prices for them. Know others who share this concern.

Date of experience: May 12, 2021
New York
1 review
1 helpful vote
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Excellent seller
May 12, 2021

Super positive transaction! Great seller - highly recommended.

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Scott,

Thank you for your rating! We look forward to seeing you again in one of our many auctions.

Lhea
LiveAuctioneers Bidder Support Team

South Africa
1 review
1 helpful vote
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Excellent
May 12, 2021

Very professional.
Helpful with questions and concerns.
Recommend users to register.

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Zelda,

Thank you for your rating! We look forward to seeing you again in one of our many auctions.

Lhea
LiveAuctioneers Bidder Support Team

Canada
1 review
1 helpful vote
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Great auction site
May 12, 2021

Great experience with this site , I am definitely recommending this online auction site

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Guangjie,

Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!

Lhea
LiveAuctioneers Bidder Support Team

North Carolina
3 reviews
1 helpful vote
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Auctions Galore
May 12, 2021

These auctions are fast, easy and professional... i keep coming back to see what's available!

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Bill,

Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!

Lhea
LiveAuctioneers Bidder Support Team

Virginia
1 review
2 helpful votes
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Misleading and worthless!
June 11, 2021

Many of the pieces I purchased were not as shown the auction house might argue the the pieces were enlarged to show detail but when they are no bigger then a thumbnail well let the buyer beware!

Date of experience: May 12, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Frederick,

I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help to resolve this situation. Please let us know if you have any other questions, as we are always here to help.

Sincerely,

Lhea
LiveAuctioneers Bidder Support Team

Virginia
1 review
4 helpful votes
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After calling liveauctioneers about a dispute concerning a "late" fee on a purchase from a auction. They did absolutely nothing about me being charged 75.00 late fee even though I called the auction house many times following the auction and got no answer nor an answer machine. I believe it is a scam of the auction house. The only thing liveauctioneers said was for me to call the auction house and if I walked away without paying it would be a non-payment on my record. Liveauctioneers customer support is the pits, there is none. I had to pay this $75.00 out of no fault of my own because liveauctioneers would not support the very people who keep them in business.

Date of experience: May 7, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Danny

I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help to resolve this situation. Please let us know if you have any other questions, as we are always here to help.

Sincerely,

Lhea
LiveAuctioneers Bidder Support Team

Indiana
1 review
1 helpful vote
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Excellent auction experience
May 5, 2021

Easy to bid, information complete and to the point, check out simple and the auctioneer Doug Davies is the best.

Date of experience: May 5, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello William,

Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!

Audrey
LiveAuctioneers Bidder Support Team

GB
1 review
1 helpful vote
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I had been looking for a certain set of model kits for a while before I came across LiveAuctioneers. I simply set a search reminder in the system and before long they notified me of items available meeting my search criteria. Straight forward registration for the auction and speedy response to any queries including overseas shipping etc.
First online auction experience and a smooth and pleasant one with great outcome.

Date of experience: May 4, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello David,

Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!

Audrey
LiveAuctioneers Bidder Support Team

North Carolina
1 review
0 helpful votes
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Seller fees too high.!
May 3, 2021

I didn't receive tracking number and was completely unaware when delivery would be.! Seller's fee astronomically expensive.!

Date of experience: May 2, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Brad,

I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.

Sincerely,

Audrey
LiveAuctioneers Bidder Support Team

Lithuania
1 review
2 helpful votes
Follow Daiva N.
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Press the button and buy - it's a pleasure.
The problems start with sending - in my case - from USA auctions to Lithuania.
Example (there are not only this):
I bought a Japanese picture at the Cedaburg auction.
It cost about $ 98.
I transferred money.
And more - no contact. Nobody reply to my email.
Just write: parcels are sent by our companions - PostNet.
Ok.
PostNet sends a sending offer: 1263 dollars for shipping to Lithuania!
What do I have to think? That I'm - stupid for this buying - because - maybe before an auction i already had to know the shipping cost (?)
Conclusion:
I would - but I'm afraid to buy - because i could get into similar situation again - when the shipping cost is ten times more than the value of the item.
I think - If you are not satisfied with the shipping price - it must be possible to cancel this buying.
When they send an invoice for the item, the amount for shipping must be provided in the same invoice.
I had no problems with sending pictures from Peru - Lima, also from European auctions.
But to buy more at US auctions - don't want more.

Date of experience: May 1, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Daiva,

I am sorry to hear about your issues with your purchase. Please reach out to us at [email protected] so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.

Sincerely,

Audrey
LiveAuctioneers Bidder Support Team

Texas
1 review
1 helpful vote
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As always, a great experience
May 1, 2021

LiveAuctioneers is, and always has been, my favorite way to bid on auctions. It's so easy to search for auctions worldwide, easy to sign up for auctions, and the bidding process that LiveAuctioneers has set up works extremely well.

Date of experience: May 1, 2021
Lesley T. — LiveAuctioneers Rep
over a year old

Hello Bill,

Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!

Audrey
LiveAuctioneers Bidder Support Team