Liquidation.com

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North Carolina
1 review
1 helpful vote
Follow Missie D.
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Wish I had read here first. Bought a lot of 15 packages from a "high end LA boutique". It was junk. Some Walmart brands, some unbranded mass produced Chinese junk, some stuff it looks like someone just had around the house and threw in jiffy bags. Out of 15 items there is one thing I can sell, children's Nikes, which I didn't know high end boutiques dealt in. $230 down the drain and no way to review sellers to warn other bidders. I saw one lot going for over $400 from the same seller and same "high end boutique".

Also it's very clear that the packages were never mailed to anyone. 1) the jiffy envelopes are in pristine shape 2) tho they have attempted to marker thru what's on the labels it's very easy to tell that the returns labels on the envelopes are all liquidation.coms mailing address. So what's apparently really happening is someone at liquidation. Com is going thru piles of junk and repackaging them to send out and lying their face off about the origins. Scrunchies and underwear with absolutely NO branding, one single pair of socks that look Dollar Tree quality, a king size set of sheets that are a Target brand. Please don't risk it and spend your money elsewhere. Something incredibly shady is going on here.

Date of experience: November 1, 2022
New York
1 review
1 helpful vote
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I purchased 498 Taotronics Soundliberty 97,95 and 92 earbuds from liquidation.com. The condition was listed as "shelf-pulls" which they define as merchandise never purchased from a store and pulled off the shelf. Most of the items I received were still in the plastic wrapping. When I opened one to test out the quality, it would not charge. I tested 14 more and none of them worked.

When I contacted them, they advised me I would need to send a video of each defective item to receive a refund for each one. That is 498 videos. 498!

If I were to try and charge each unit for the 3 hours advised in the instruction manual, and charged them 24 hours a day, it would take me over 62 days to finish charging them! At that point I would assume they would tell me that it is well past the return window and they cannot be sure that I didn't damage the items myself. They still stood by their decision and denied my return.

I have now submitted a dispute with my bank and will be sending a letter to the BBB, FTC and my state attorney general to lodge formal complaints against this company. I can only hope my bank takes my side in the claim.

Please avoid this company at all costs as their communication skill are dismal. They didn't even email or call me to tell me my dispute was rejected. I only found out after emailing 4 times, then calling them.

I have seen other reports of shill bidding, cannot confirm that is the case, but I wouldn't put it past them.

Date of experience: October 12, 2022
Florida
1 review
2 helpful votes
Follow Dylan H.
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I won a auction on liquidation.com from a company many of us know as Amazon I called after winning since it was my first time using liquidation.com and asked how shipping worked they said call back in 2 business days and we will have shipping information when I called back they informed me this auction can not be fulfilled that Amazon made a mistake with inventory. This is a terrible first experience and a terrible way of doing business I will look for another place to spend money on pallets. DONT USE THIS WEBSITE!

Date of experience: September 29, 2022
Georgia
1 review
3 helpful votes
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Sold Fake Sterling Silver Rings
September 10, 2022

I bought several 100 sterling silver rings and not a single one is genuine. They could not pass a acid test to indicate their authenticity. All cheap junk made in china. I am out 1000 dollars... Will probably open a case with my credit card company...

Date of experience: September 10, 2022
Georgia
1 review
3 helpful votes
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Doesn't honor a winning bid.
September 4, 2022

I bid, I won, I waited, I called and for no reason to give me, I was told the order was canceled. And that I would receive a refund. After they held my money for 5 weeks, I get a refund. So, if you canceled your order they will charge you 15%, if they cancel, they get to draw interest on the money held. Bad Form!

Date of experience: September 4, 2022
Colorado
1 review
2 helpful votes
Follow Sydnee H.
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False Description of items purchased
August 10, 2022

I had ordered from them in the past and had no issues so I felt okay ordering again. This time I ordered 2 pallets equaling too much money! These were salvaged pallets but the description claimed they were great for resellers, and they might have mis matched shoes, some damages, and could be good for parts. So I ordered. These pallets are literal GARBAGE! Over 50% of the shoes were slashed. SLASHED! With a box cutter or scissors. You cant use that for resell, or for parts! When they say mis matched, that to me means that the other match is in the box they just didn't put everything together. Nope they are just completely different sizes (ex: Right side is a 9 and left size is a 5.5). Nothing in the box matches. These were complete lies! I opened claims for both pallets and they were denied because they said they were salvaged and that means they can be garbage and slashed, but no where anywhere does it mention that and the fact that is says great for resellers is an absolute lie in itself. I called to dispute again and the customer service lady cussed me out and hung up on me because I wanted to talk to a manager about the accuracy of their descriptions.

Date of experience: August 10, 2022
Florida
2 reviews
2 helpful votes
Follow yanier l.
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I bought a shoes pallets from this site.The pictures I saw was only the top of the pallets and had a good shoes. The pallet arrived and surprise the shoes that I saw were there but all damage they only show the good part I bought 96 pairs of shoes none worth a penny. I had to trow almost all of them I kept only 4 pairs ( used shoes) I lost 1300 a little more dollars. I do not know how you can sell things like this. Shame on you.Do not fall people, do not buy here stay away.

Date of experience: August 10, 2022
Texas
1 review
1 helpful vote
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Zero trust to the company
July 27, 2022

Wish I would read reviews before purchasing anything from them. Cheaters. That's the most kind word I can describe the company with. Out of four bids I've von there's nothing matching manifest/product description. Neither in quality nor in quantity. White gold, for example (pics of it is uploaded under the review - does it look like white gold to you?.), that's stated as product description and in manifest for the auction turned to be either cheap metal or plastic. I do believe it should be punished by the law in general. The worst thing is I don't know how to deal with them and make things right. Customer service sends automated emails on my disputes about all parcels I've received. All the disputes were filled in time, by requirement of the website contain all the info pictures included. Yet I receive email asking to provide all necessary details.
On a big scale I'd say they're the corporation of scammers.
Loss of time and money!

Date of experience: July 27, 2022
Maryland
1 review
1 helpful vote
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Not A Good Place to Source
July 22, 2022

I won an auction for 300 pairs of shoes, before I received my order, I had to follow up with the freight company myself because somebody did not pay for the freight, a week order ended being late, and after I received it, only 100 were in good condition, the rest were dry-rotted, reached out to the company and they want pictures of all 200 pieces that were damaged within 24 hours or the case will be closed even though I had already sent pictures of what the general damage looks like.
I have already wasted time checking the whole lot, now I have to waste another day going through it all and taking individual pictures for a case I don't know what the outcome will be, I have a business to run and can not afford to waste more time, I have bought pallet from other company, and I have never had this problem, I am just going to write it off as a loss and never buy again from them.

Date of experience: July 21, 2022
Florida
1 review
3 helpful votes
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DON'T BUY HERE
July 12, 2022

The administration works for the sellers and let them rip you off. Wont use them again ever. They send you garbage and it says is in good condition.

Date of experience: July 12, 2022
Canada
1 review
0 helpful votes
Follow Colin P.
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They advertise shipping consolidation
July 1, 2022

Apparently only a couple warehouses do that. They told me that after I had already won two lots of jewelry. From the same seller, to be shipped to the same address and they said they cant even contact the seller to ask them to ship them in the same package. And it was over $40 CAD to ship each package, just a few cities away. And both lots were so tiny they could have easily just been thrown in a bubble mailer together.

I'm sure you could find some good deals if you were planning on picking the lots up yourself but I would advise against having them or the seller do the shipping and I wouldnt trust them because they clearly engage in false/misleading advertising.

Date of experience: July 1, 2022
Massachusetts
1 review
1 helpful vote
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They did double charge for a Transact. My bank confirmed but they said we did not receive the money.

Date of experience: June 13, 2022
Nevada
1 review
0 helpful votes
Follow humberto f.
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One Listing was for 925 stamped Necklace earring set and 16 set are not stamped 925.
Also i got a lot of brand new t-shirt and about 40% has stains or small hole, the give you 3 days to check all item and send picture to them, this company you no be able to sale or this crap.

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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Scams
June 7, 2022

They scam you with the products, I recently bought one they make you think it's high end they'll name apple, beats, sony, and Samsung but don't fall for it they aren't the real deal they give you fake ones which in my pallet included fake airpods, and beats I know they're fake because the serial numbers don't match. I was hoping to resell and get double my money but unfortunately I'm not gonna be able to. DONT BUY FROM LIQUIDATION they don't care about the customers they care about the seller. I contacted them about my situation and I haven't heard from them since I got my package its been almost a week without a response.

Date of experience: June 7, 2022
Arizona
1 review
0 helpful votes
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All from China
June 6, 2022

I bought bra's and underwear and no sizes, super cheap! Stay away from this company, I put in a dispute but I doubt I will get my money back. I just want to send them back. The Goodwill gets 300 dollars worth of crap!

Date of experience: June 5, 2022
Canada
1 review
3 helpful votes
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Scam
May 21, 2022

Avoid this company.
The deals appears attractive but you will regret dealing with this company.
Lot of misrepresentations and the policies are horrible. No wonder why their dispute department is overloaded.
80% chance to lose all your money!

Date of experience: May 20, 2022
Kansas
1 review
2 helpful votes
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Fraudulent Auctions
May 1, 2022

Bought a "natural sapphire" that came with a supposedly independent lab report stating that it is indeed a natural sapphire. It was just a piece of glass. Then I pointed it out and they asked me to jump through hoops with video proof, checking it by a local jeweler, etc all in 48 hours or they would not refund me. I'm sure most people don't jump through those hoops. I run a jewelry store and responded immediately. They ten said they would not issue a refund because I gave incomplete information. AMEX got all the info too and blocked the charge, but you should be aware of this scam. They have also ignored my requests to get the contact info and name of the supposed vendor who listed the item. A Google search shows nothing under the name the vendor uses in the listing. This is a scam planned all the way through.

Date of experience: April 30, 2022
Louisiana
1 review
8 helpful votes
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Zero Buyer Protection
March 25, 2022

I have been using this site for lack of finding one similarly priced for the last year or so. About 30% of my purchases have ever been as described or in the condition stated. Any time I have reached out to their customer service department, no one gets back to me. When I file a dispute, they have always sided with the seller even when the seller blatantly lies. They have even gone as far as allowing the sellers to change the manifests after my purchase has been completed so you never really know what you are buying. If anyone knows of a better site, PLEASE let me know!

Date of experience: March 24, 2022
Nevada
1 review
1 helpful vote
Follow Brian M.
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RUN AWAY! Disreputable sellers and scammers
February 25, 2022

I bought several auctions from this company in the same week. 2 were for "mystery packages" that were said to be valued at approx. $3750... NOT EVEN CLOSE! It was all utter garbage with a retail value (if new) of no more that $200 for each box of 25 unmanifested packages. Then another auction was for 150 "High End Designer Ties" from a seller called TheTieShop. The shredded box came with ties hanging out and NOT A SINGLE TIE was from a high end designer. The pictures this seller used are not at all what was in the box and they are still using the same pictures and descriptions to sell complete stained, ripped garbage. Liquidation.com will not accept a dispute on this auction because it was "salvage" which I knew, but it was the false pictures, description and outright lies that I dispute. Had they been honest and said "box of useless garbage ties that you cannot wear or sell" I would have simply scrolled on past it. Lesson learned, but do your homework. Liquidation.com has MANY negative reviews out there including with consumer affairs, yet they still get away with scamming people. Buyer beware.

Date of experience: February 25, 2022
Canada
1 review
0 helpful votes
Follow RALPH M.
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Jan/1/22
THIS PLACE IS TRASH NATASHA IS A DUMB HOE SLUT AND LORI IS PIECE OF CRAP AND THE OWNER IS A THIEVING $#*! BIH CUSTOMER SERVICE OBVIOUSLY. This place sells you garbage and takes pride in it LYING THROUGH THEIR TEETH TO MAKE A SALE please guys make a class action lawsuit Against them to get them out of out our country. Illegitimate company dont bother writing with ur stupid BIH AZZ either Liquidation.com is Trash dont you dare ask me for my transaction number you are all so dumb scamming people please guys dont ever buy from here. These guys are not the real deal, fake rude and stupid nut jobs that own this place AND WORK THERE and the fact they dont have social media hides they are fake COMPANY and you cant leave a review because they are trash. To the owner of the company i hope you eat $#*! everyday for the rest of your life you and ur scam centres and ur scam employees and all ur kins too. I wanna know which crackhead gave you business license and which dumb $#*! lets you buy their salvage pallets of garbage. On top of that the company sets up a bid to make profit on their garbage pallets and decides when its good a price for you too pay when in fact you just paid for their pallet and you got garbage. Dont bother saying you contact customer support like a dumb BIH. No one wants to hear what you have to say I dare you to reply im goona shut u up right on this form idgaf. See what happens when you are SCAM ARTIST COMPANY YOU GUYS ARE MAD BECAUSE I CAUGHT YOU IN THE SCAM. WHEN THE OWNER OF THE COMPANY IS A SCAM SO IS EVERYONE THAT WORKS FOR THEM DONT EVER BUY FROM SURPLUS.COM OR LIQUIDATION.COM OR LIQUDADITY.COM OR GOBID.COM OR LIQUIDATIONSLURPLUS.COM THEY ARE ALL A SCAM BY THIS COMPANY. THEY ROB PEOPLE & USE THAT MONEY TO ROB MORE PEOPLE. I BET YOU ANY MONEY THIS COMPANY WAS BUILT ON ROBBING PEOPLE L00K AT ALL THESE REVIEWS GET THEM OUT OF NORTH AMERICA. DONT YOU DARE REPLY OR IM GONNA SHUT U UP ON HERE 100P. THIS REVIEW IS 100% REAL MY NAME IS RALPH MORGANSTERN

Date of experience: December 16, 2021