Liquidation.com company has no idea how to run a business. They take and expect you to pay right away for your auctions won, which is not a problem for me. The problem is getting all of the pallets to the auction that you won. At first, we received all of our auctions. I started out buying Amazon auctions, but honey their stuff was filthy. You have to spend hours just cleaning their stuff up. Really nasty. After we got tired of cleaning everything that almost that came in, and BTW they are now called Titan on Liquidation. I have no idea why the name changes on their auctions? I'm assuming that they had a bad name for the reason I just wrote. Now here comes the second problem. I changed up and started bidding on everyone else's auctions and here is the next problem. Just about every auction won (not all) when delivered was missing pallets and what I did receive a lot was broken to pieces! It was all big money pallets for some reason that was NOT delivered. We got the lower dollar pallets, but the here comes the disputes! We have to go over our manifests' and inventory every pallet that we got, and all has to be done in 72 hours. This includes filing the disputes. We have even had disputes denied, can you believe that. Money totally lost! On the lost pallets we get a very small portion of our money back after having to comply with their every demand if they need more information. You only have 24 hours to reply. Not everyone checks their email that often. If you don't reply in 24 hours of them sending for additional information, your claim will be denied on the spot. Another way for them to keep your money. Now as far as damage. They expect you to keep all the damaged products as if we have the space. This is so they can check the damage if needed. Never have they checked! I have a unsightly pile of broken and smashed products sitting outside of our gate. Remember Sandford & Son show? Well, our house outside is beginning to be well on its way to being a junk yard. I don't understand why they don't just come and get the junk and keep it as evidence since they do not want us to take it to the dump. Speaking of dump, have you guys noticed when you do get your pallets that on top of those pallets is junk that is broken, and they know it. After doing everyone this way they never have to go to the dump because it is dumped on us to get rid of. Now remember, we are paying freight by the pound. Well all of the broken crap that they know is broken, we are paying shipping on as well. It's not a free ride for the junk to be thrown on us. They must charge Liquidation to take stuff to the dump from their warehouses so it's being pawned off on us. At this point, I have no idea how many pallets that has been lost so far and as you will see I have bid on and won several auctions in just a short while. I would like to ask everyone that has missing pallets to refuse shipment if it's not complete! If we all do this, they will fix whatever problem that they have. Freight truck comes, have your paperwork in hand and count pallets. If it's missing even one (which I have never been that lucky) REFUSE IT! DON"T TAKE IT! RETURN IT BACK TO THEM! That is exactly what I will do on the next two auctions, that are sitting and ready for delivery! After I receive them, I will never bid on another auction again. They do not deserve my or your business any longer if they are going to rip us off like they have been. Now I will give credit on the last auction delivered! I received all of my pallets, if anything there is minable damage. I did receive some great pallets for once! Below is a list of auctions that I have won. At one point most of the last ones had dispute written on them, but that no longer exists.
Auction Title Auction ID Trans ID Status Lot Qty Total Last Update Tracking
Electrical & Lighting - GE, Google, LNC - Est Retail $19,366- 6plts... ************** Transaction complete
View Invoice 197
(6 PLT) 2,486.64 USD 01/19/2022 UPS Freight Tracking:
*******This is the one that I received all of and really was a great lot!
Fixtures -Elkay SS Kit Sink; Kichler Chandelier - MSRP $7,**************804 Transaction complete
View Invoice 17
(2 PLT) 579.13 USD 01/19/2022 UPS Freight Tracking:
******* Totally missing, as you can see it's archived already, and we have not been paid for this auction yet.
Kitchen & Bath - WOODBRIDGE, Pegasus - Est Retail $8,948- 10plts... ************** Transaction complete
View Invoice 48
(10 PLT) 1,940.87 USD 01/19/2022 Other Tracking:
************** Split pallets up, was enough pallets to fill one truck, 3 pallets were marked off of our paperwork when auction was loaded!
Seasonal - Noble House, Royal Gourmet - Est Retail $9,585- 4plts... ************** Transaction complete Missing I believe 4 pallets on this auction!
View Invoice 38
(4 PLT) 1,361.34 USD 01/19/2022 UPS Freight Tracking:
*******
Home Appliances - Frigidaire, Vissani - Est Retail $12,522- 9plts... ************** Transaction complete
View Invoice 100
(9 PLT) 2,061.89 USD 01/19/2022 UPS Freight Tracking:
*******
Pallet of Assorted Appliances... ************** Transaction complete
View Invoice 38
(1 PLT) 1,017.02 USD 12/31/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************141 Transaction complete
View Invoice 1
(1 PLT) 1,011.01 USD 12/31/2021 UPS Freight Tracking:
*******
Hardware - Baldwin, Kwikset, Emtek, Omnia, Weslock - MSRP $5,**************172 Transaction complete
View Invoice 145
(4 PLT) 627.86 USD 12/17/2021 UPS Freight Tracking:
*******
Hardware - Baldwin, Emtek, Kwikset, Amerock, Alno - MSRP $5,**************140 Transaction complete
View Invoice 190
(1 PLT) 543.11 USD 12/17/2021 UPS Freight Tracking:
*******
Hardware - Baldwin, Emtek, Alno, Kwikset - MSRP $5,**************136 Transaction complete
View Invoice 103
(1 PLT) 543.11 USD 12/17/2021 UPS Freight Tracking:
*******
Plumbing - Foremost, American Standard, Franke, Pfister -MSRP $8,**************355 Transaction complete
View Invoice 23
(4 PLT) 678.51 USD 12/17/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $3,**************175 Transaction complete
View Invoice 1
(1 PLT) 659.89 USD 11/26/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************893 Transaction complete
View Invoice 1
(1 PLT) 633.62 USD 11/22/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************920 Transaction complete
View Invoice 1
(1 PLT) 980.52 USD 11/22/2021 UPS Freight Tracking:
*******
60 New Hats - Baseball, Snapback, Flatbill, - Great Assortment... ************** Transaction complete
View Invoice 60
(1 PKG) 208.34 USD 11/09/2021 UPS Tracking:
1ZY2X*******131
Pallet of Assorted General Merchandise estimated retail -MSRP $8,**************725 Transaction complete
View Invoice 1
(1 PLT) 1,466.42 USD 11/01/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************817 Transaction complete
View Invoice 1
(1 PLT) 1,166.18 USD 11/01/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************621 Transaction complete
View Invoice 1
(1 PLT) 748.25 USD 11/01/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************155 Transaction complete
View Invoice 1
(1 PLT) 780.07 USD 11/01/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************021 Transaction complete
View Invoice 1
(1 PLT) 687.80 USD 11/01/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************950 Transaction complete
View Invoice 1
(1 PLT) 677.31 USD 11/01/2021 UPS Freight Tracking:
*******
Pallet of Assorted Appliances & More estimated retail - MSRP $2,**************899 Transaction complete
View Invoice 1
(1 PLT) 853.17 USD 11/01/2021 UPS Freight Tracking:
*******
If you decide to bid here, remember to refuse the lots that are missing pallets! Get your money back instead! Now off to the BBB to file another complaint. Be safe and take care!
Watch out, check the number of pallets brought to you and if any are missing refuse the lot. They will eventually get tired of the rejects! You need to get what you paid for.
Some things we keep but sell the remainder of what is left.
I ordered a pallet of "customer returns" goods from Liquidation.com from a seller called "BedBathBeyond_Stores." The pallet was estimated at $6,311.59 in MSRP value. When we received it and inventoried the contents, not only were the items disgustingly used, they value that we tabulated was just under $3700 MSRP. The items should have been sold as SALVAGE and not RETURN. We contacted Liquidation.com to discuss the issue and filed a complaint and dispute with them. We were informed this day that the dispute was not concluded in our favor and that we were stuck with the JUNK items that we received.
I would not recommend using BedBathBeyond_Stores and at this point we are taking Liquidation.com off our vendor list due to their inept manner of handling customer complaints. There are many other companies to choose from and we are disappointed and dismayed at the service, or lack thereof from Liquidation.com. Just proves that the small fish get no respect from them.
Please understand that I knew that there would be issues with some of the products. That's the nature of the business. However, the GROSS misrepresentation by Bed_Bath_Beyond_Stores and the support of that misrepresentation by Liquidation.com is unacceptable. As a bidder, PLEASE take caution before you actually do the bidding and make sure you are prepared for a loss.
Also, the shipping "quote" ended up being over $60 MORE than we anticipated, which ate into ANY profit that much more. Again, buyer beware before using this company and explore all other options. As this industry grows so will the opportunity to work with folks who care about customer satisfaction. THIS company does not.
I am a Powerseller and buy most of my items from here, thanks Liquidation.com!