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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Tennessee
1 review
0 helpful votes
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Buyer Beware!
December 18, 2020

This clothing is not what is advertised. I bought a "sweatshirt" that was a polyester grammie shirt, horrible, and a cotton blouse that says dry clean only. Since when do you dry clean cotton? These items are from China and if you try to return, it will cost over $20 to return. BUYER BEWARE!

Date of experience: November 18, 2020
Norway
1 review
0 helpful votes
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Very happy customer!
November 18, 2020

I always go to this website to buy clothes that are in fashion! Super convenient price and great service. I never found any problem. Very happy customer!

Date of experience: November 17, 2020
Norway
1 review
0 helpful votes
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Definitely love it
November 18, 2020

This online store has a lot of great quality clothes for a very reasonable price. I have friends who order from here and have had a good experience so far! Definitely love it.

Date of experience: November 17, 2020
Norway
1 review
0 helpful votes
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A nice dress
November 18, 2020

A nice dress is essential for me (in my office). Once I saw one here, I knew I had to have one. He was charming in person, the details are well thought out.

Date of experience: November 17, 2020
Norway
1 review
0 helpful votes
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I recommend
November 18, 2020

I bought a lot of clothes here and they are the FAV of all my closet... I recommend the online store!

Date of experience: November 17, 2020
Michigan
1 review
7 helpful votes
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Never again...
November 16, 2020

This is by far, the worst company I have ever ordered from. I placed my order on September 20th, they took my money on September 21. I didn't recieve any of my items until November. I still had one item left & they could not tell me when it would arrive so I cancelled it. The quality of fabric is very cheap and the colors aren't always what they show. And they are not true to size. I DO NOT recommend this place to anyone.

Date of experience: November 16, 2020
Miss W. — Lilicloth Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Lilicloth

Georgia
1 review
0 helpful votes
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I found it to be the easiest website to buy clothes without having to worry about converting to your own country's currency. I just made my first purchase and waiting for my package. Easy to use and free shipping for large purchases :)

Date of experience: November 16, 2020
Georgia
1 review
0 helpful votes
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Very happy!
November 18, 2020

Yes, this is my is my favorite online clothing store to find elegant clothes and shoes. You have a great selection and everything I have bought has been of good quality.

Date of experience: November 16, 2020
California
1 review
0 helpful votes
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So it is really difficult to buy clothes with the right style and size on the internet, as well as some accessories. I feel so lucky to have found this online boutique. I am really delighted.

Date of experience: November 16, 2020
GB
1 review
0 helpful votes
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Great place on the internet to buy clothes. So it is really difficult to buy clothes with the right style and size on the internet, as well as some accessories. I feel so lucky to have found this online boutique. I am really delighted.

Date of experience: November 16, 2020
GB
1 review
0 helpful votes
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I came across this online boutique when searching for some dresses online and quickly discovered that it is much more than decently priced clothes. Wide variety of accessories that are difficult to find or much more expensive in a physical store, this boutique is very complete and reliable.

Date of experience: November 16, 2020
GB
1 review
0 helpful votes
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I love the website!
November 15, 2020

Perfect! Great variety of clothes. It offers a great variety of products and brands. I love the review system, we can read the reviews before we buy each design. The payment process is easy and payments are accepted with multiple methods.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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First time shopping online! This website is so good! My friend recommended it to me! Shipping is a bit slow, but still worth it.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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I bought clothes here online. I received the purchased items in perfect condition. I am very happy to get free shipping due to the full amount of my online purchase and I am comforted to know that the clothes I ordered will be arriving soon. The most important thing is the feeling of security and trust that it is able to provide to customers. Thumbs up.

Date of experience: November 14, 2020
California
1 review
0 helpful votes
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Great internet clothing shopping destination. Excellent website for fashion and small clothing, products are really good.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Good clothing store on the internet. I have shopped at this online store many times before, I have great deals and it is also very cheap! There are also discounts every day! :)

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Perfect! Clothes with fast and easy shipping! I love shopping on this website. They have such a wide range of clothing designs that I don't need to look anywhere else.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Excellent!
November 15, 2020

Excellent! I love this online boutique so much! I just know this, it attracts me a lot! Hope you love it! Waiting for my new blouse soon

Date of experience: November 14, 2020
Colorado
3 reviews
8 helpful votes
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The clothing I received was very good. The sizes do tend to run a little small. I ordered at least 5 items. They came in 3 or 4 shipments. One of the shipments contained a Christmas present. The USPS said it was delivered, but I didn't receive it. I don't usually have problems with the USPS, but I have had one other instance (with a different company) where they said it was delivered but it wasn't. I contacted Lillicloth and basically they just gave me a 800 number for the post office. Not helpful. Won't buy from them again.

Date of experience: November 14, 2020
Miss W. — Lilicloth Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Lilicloth

GB
1 review
0 helpful votes
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Fast delivery!
November 15, 2020

Fast delivery! In the photos on this page, shirts looked good, but they are actually better. They came out great, will order again soon.

Date of experience: November 14, 2020