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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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I only buy the perfect clothes, on this website I found what I was looking for a tight dress and a long one. The shipment comes very well packed and adapts perfectly to my body. At the moment I have washed one of the dresses and it has no loss of color, although I recommend not washing it with hot water. They are comfortable and pleasant to the touch.
I have bought several before from this online store and will gladly buy again, the seasonal discounts are great.
I bought my first pair of shoes in this online boutique. They were delivered on time and fit beautifully! I have enjoyed using them a couple of times and now they are coming in as expected.
The jumpsuit looked exactly like the image they showed me on the website, I was constantly updated on my email submission, it is definitely a very reliable boutique!
I would have given this company negative stars but they don't have one. Ordered 2 women's tops and a "winter" cap for my girlfriend for Xmas. I received 1 women's top and the "winter" cap. Neither of these items were as advertised. The top is cheap flimsy material you can see though with terrible cheap stitching and dull colors. The advertising pics have clearly been enhanced and made to look like vibrantly colored heavy winter material. The "winter" cap is thin with a thin lining of fake fur on the inside. I live in the Sierra Nevada Mtns where it's very cold in winter and we know good winter clothing from cheap Asian junk. As of this writing I have been waiting 42 min for a chat response from their customer service on their so called return merchandise area on their web site. Hmmmm, must be busy having all their garbage merchandise returned. BYE BYE CHINA.
Good - will see how products are after receiving.
Delivery not as fast as expected after receiving email that products had been shipped.
I WAS SAD TO SEE THAT MY SHIPPING DATE MAY BE AFTER CHRISTMAS. I WAS GOING TO PLACE A 2ND ORDER. BUT WILL NOT DO THAT NOW THAT I NOTICED THE LONG DELAY.
I WAS SAD TO SEE THAT MY SHIPPING DATE MAY BE AFTER CHRISTMAS. I WAS GOING TO PLACE A 2ND ORDER. BUT WILL NOT DO THAT NOW THAT I NOTICED THE LONG DELAY.
I've ordered a number of clothing items off this website and most items appeared fine. Two items however had a very musty smell to them, that may or may not come out after multiple washes. The biggest issue was with one knitted hoody, as this item should have never passed their quality inspection. It was much longer on one side than the other and knitted very uneven overall. As a result, it cannot be worn. The choices I was given were either ship it back to China at my cost or get a few percent in price reduction and keep it. Either way, I leave money on the table for items that should have never shipped.
Difficult getting all the items I wanted in one order. Did not find an order more button. It took me thirty minutes to finally get this order together.
Difficult getting all the items I wanted in one order. Did not find an order more button. It took me thirty minutes to finally get this order together.
I love the clothes here! They are super comfortable, true to size and easy to wash. It is definitely worth the money. Slowly replacing my other favorite web pages!
Amazing great fit! Very happy with the sweaters. The best I have ever had and worth every penny. I will definitely buy more from this website in the future.
I knew I would be happy with my online purchase here when it arrived in secure packaging, it was unexpected. Seriously impressed with these websites!
It was very easy for me to get what you need. I love the products of this online boutique and, although I rarely buy clothes online without trying them on, their return policy seems very simple. The products were well packed. I am very satisfied with the purchase.
Very Good... I am pleased with the product... and I look forward to wearing it for a long time! Not fair to expect 100 characters per requested feedback!
The sweaters look good on line but when you receive them they are see thru. Very poor material. I ordered 2 pull over items both the same size. One would fit a 12 year old and the other would fit a large football player. But it says are they are both the same size. Upon trying to return these items, I was offered 15% cash back as it was too expensive to return to CHINA of all places. Amen.
The shopping was great, the paypal sucked
Great pictures of merchandise but is misleading. The "sweatshirts" are only heavy shirts. Very cheap material.
Doesn't fit.
Shipping costs were almost double other sites.
Liked the shirt but I thought it would be a sweatshirt type material
The shipping costs are almost double other similar sites.
I have ordered shirts and skirts for work in the past on this website, now I have ordered two dresses in preparation for travel after the pandemic. I loved the design, it's perfect for a weekend.
Thanks for helping me, I love your clothes and accessories. My last order has already arrived at my house, I thank you for your service and fast shipping.
Easy to navigate website, the coat design I bought here was not easy to come by. The sizes are consistent with what I expected, I highly recommend them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members