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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Easy to order. They list the material used, ex. 50% cotton 50% polyester. Delivery came too late for Xmas.
Very disappointed in produce quality. Unhappy with the reviews that I failed to read before I ordered the blouse.
I purchased 2 items for my wife mid-Nov for X-mas, a beanie hat and sweatshirt. She opened them on 12/25 and (i) the sweatshirt colors were way off from the web photos, and (ii) the material is build is incredibly cheap. Both items are new, in the original packaging, and never opened but the Company refused to issue a return citing their policy is just 15 days. I expressed my dissatisfaction with the vendor and they said:
"Sorry for the inconvenience. We will always strive to improve the quality of our products and strive to create a better shopping platform"
They offered no remedy or return. If you buy from from this vendor, BEWARE!
I bought a beautiful blouse on this website. Great fit and quality. I can't wait to see what more clothes they have to offer this season.
This online boutique has excellent quality clothing for all girls as well as good customer service! Also orders are shipped quickly. I will definitely keep buying
Easy to order... the quality is exactly hit and miss... a few items were made well and others not
Did not arrive as promised. 5 days late for Christmas. Tracking did not disclose who had package in Los Angeles where it was for nearly a week.
Have been so excited to receive these two sweatshirts. Fabric is nice, size is much smaller then expected. Ordered on 12/10 received on 12/31. Sad.
Thank you!
It took four weeks to receive the merchandise, the sizes were all wrong and the return is only accepted if I pay to ship back to China. Their return policy does not say anything about this important fact. There are better places in USA to buy from.
My item was ordered on Dec. 9 and arrived Dec. 31, long after Christmas. It was a Christmas gift. The fact that the shipping would take so long was not explained at time of purchase. No estimated delivery date was given until 2 weeks after the order.
Would appreciate ready information on fabric content of clothing - prefer more cotton, less synthetic
Would appreciate ready information on fabric content of clothing
This online clothing store has some nice and very cheap clothes, the delivery is by registered mail, so it is a little slower than I expect, but the clothes are of very good quality.
I found the items I wanted and the style very quickly. Trying to get it done before my wife wakes up.
I found the items I wanted and the style very quickly. Trying to get it done before my wife wakes up.
I love your site! PLEASE get it out as soon as possible! I just saw the shirt and it is MY SISTER'S CHRISTMAS THEME!
I love your site! PLEASE get it out as soon as possible! I just saw the shirt and it is MY SISTER'S CHRISTMAS THEME!
I have ordered several times (5 orders) from this online boutique and I always received exactly what I asked for, without any problems. Your customer service is kind in answering my emails. Thank you girls
My sister discovered her amazing party dress at this online boutique, it was incredibly helpful and extremely wonderful online experience. There is an incredible variety of dresses to explore and hands down the best store we've ever shopped at, they are of exceptional quality. Exceptionally inspired.
Shipping charges were any ro high for such slow deliveey. Sweatshirt ja nice and what I expected. TY.
Shipping charges are a little high and only 1 ootion
Beware, this company SUCKS at promises, it's a typical Chinese scam website, allowed to operate in the US, thanks to our government officials, now on to the Federal Trade Commission to file a complaint!
Love the sarcastic comments on the shirts and love the quality
It took a little longer than expected but overall a great experience
Love the sarcastic comments on the shirts
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members