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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Missouri
2 reviews
0 helpful votes
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2020 sucks socks
January 5, 2021
Updated review

Ordering was easy and considering the time of year I ordered and with all the back-up of mail delivery of packages, I still got them close to on time.

Date of experience: January 5, 2021

Very good shopping experience
November 30, 2020
Previous review

Very good shopping experience. Lots of neat items.

Date of experience: November 30, 2020
New Jersey
1 review
0 helpful votes
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Disappointed
February 4, 2021
Updated review

Loved the photo and the actual hat us a poor imitation. Very disappointed. Returning the item asap!

Date of experience: January 5, 2021

No comment
December 15, 2020
Previous review

No comment

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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Shopping for Christmas
January 5, 2021
Updated review

Super fun and easy! Good quality but clothes didn't fit according to size, one was too small and the other too big, 2 different types of shirts

Date of experience: January 5, 2021

Super fun and easy!
December 15, 2020
Previous review

Super fun and easy!

Date of experience: December 15, 2020
Georgia
1 review
0 helpful votes
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I will buy again!
January 6, 2021

The fold of my new dress bought online here is very interesting and unique in its design, it is the best quality I have bought. I will ask for more.

Date of experience: January 5, 2021
Texas
1 review
0 helpful votes
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Shirt
January 5, 2021
Updated review

Liked the shirt. Took a little long to receive. Updates were a little hard to follow. Ordering was easy

Date of experience: January 5, 2021

Easy order
December 12, 2020
Previous review

Easy order. Shipping more than I thought it should be

Date of experience: December 12, 2020
Utah
1 review
0 helpful votes
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My online clothing order arrived quickly and was as described. It arrived on time and in perfect condition.

Date of experience: January 5, 2021
Washington
1 review
0 helpful votes
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Nice t-shirts but ran small
January 5, 2021
Updated review

I thought thought the designs were unique but the shirts ran small in size. Also, delivery was very slow.

Date of experience: January 5, 2021

The experience was nice but the shipping charge was...
December 12, 2020
Previous review

The experience was nice but the shipping charge was a little pricey in my opinion.

Date of experience: December 12, 2020
Oregon
1 review
0 helpful votes
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Not bad
January 5, 2021
Updated review

Price was a LITTLE higher than I wished, fabric was a LITTLE thinner than I wanted, delivery was a LITTLE later than expected. But the color was spot on.

Date of experience: January 5, 2021

Love the choices!
December 15, 2020
Previous review

Love the choices!

Date of experience: December 15, 2020
Texas
1 review
0 helpful votes
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Products from far away!
January 5, 2021
Updated review

Easy to do except couldn't use American Express card. But I know why that is and understand. Also took forever because it came from out of this country which I didn't know when I ordered.

Date of experience: January 5, 2021

Easy to do except couldn't use American Express card
December 11, 2020
Previous review

Easy to do except couldn't use American Express card. But I know why that is and understand.

Date of experience: December 11, 2020
Maryland
1 review
0 helpful votes
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Sweatshirts and Little Bags
February 4, 2021
Updated review

It was okay. Received all items that I ordered except for one... still waiting for another sweatshirt. The order was placed on 11-30-2020.

Date of experience: January 5, 2021

Kind of easy
November 30, 2020
Previous review

Kind of easy.

Date of experience: November 30, 2020
Canada
1 review
0 helpful votes
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I loved what I saw on your web site. Just hope it gets here to Canada before Christmas! Please try for me, because one is for a Christmas gift and one for me.

Date of experience: January 5, 2021

I loved what I saw on your web site
December 15, 2020
Previous review

I loved what I saw on your web site. Just hope it gets here to Canada before Christmas! Please try for me, because one is for a Christmas gift and one for me.

Date of experience: December 15, 2020
Washington
1 review
0 helpful votes
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Mike
February 4, 2021
Updated review

Hard to navigate, did not read your return policy, so now I Am dealing with wanting to return for credit and they want me to send it to China or give me 15 to 25% competition, crazy

Date of experience: January 5, 2021

Hard to navigate
December 15, 2020
Previous review

Hard to navigate

Date of experience: December 15, 2020
Washington
1 review
0 helpful votes
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Very cute cat pullover!
January 5, 2021
Updated review

The picture on the pullover is adorable; the material is lighter weight than I thought, and there's no care instructions on an inside label.

Date of experience: January 5, 2021

Refreshingly different, adorable and beautiful styles!
December 14, 2020
Previous review

Refreshingly different, adorable and beautiful styles!

Date of experience: December 14, 2020
Pennsylvania
1 review
0 helpful votes
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Poor customer service.
February 4, 2021

Would like to not give any star rating, but had to give one star so this could be posted.

This what happens when you request to return an item, a real joke ---

Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

Date of experience: January 5, 2021
New York
1 review
0 helpful votes
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Orders in this online boutique come fast and the clothes are worth it, you get what you pay for, besides being of good quality and beautiful, it has good design, i love!

Date of experience: January 5, 2021
Michigan
1 review
0 helpful votes
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Company ignored cancellation email dated Dec 16th, 2020 and request to stop delivery dated Dec 18th
From an online ordered of Nov 20th, 2020. Order ID: HBKQD******* was delivered today and now I
Will have to wait for their Label's Return Labels. Let's see how long Lilicloth will take to reply.

Date of experience: January 4, 2021
California
1 review
0 helpful votes
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Very cute shirts
January 5, 2021
Updated review

Easy on line ordering. Came in good time. Good quality of shirts. Leggings very cute and length is perfect

Date of experience: January 4, 2021

Lots of cute items
December 15, 2020
Previous review

Lots of cute items

Date of experience: December 14, 2020
Texas
1 review
0 helpful votes
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I bought the item based on the photo, it looks very attractive and maybe a bit of Australia beach tone to it. DO NOT BE FOOLED! What arrived did not look anything like the photo - obviously photoshopped to the MAX! This China CRAP would best fit on a 85+ year old women. I can't begin to describe how UGLY it is. I would not wash my car or paint an old room wearing this tampon! AND, they they really hide that you are buying crap from CHINA! NO WAY TO GET MONEY BACK!

ALSO - THEY HAVE IT SET UP WHERE YOU CANNOT POST A REVIEW FROM THEIR WEBSITE AS IT IS 100% NEGATIVE - ALL THEIR REVIEWS ARE FAKE NEWS - OH YEA $#*! BIDEN

Date of experience: January 4, 2021
California
1 review
0 helpful votes
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Tee Shirt Purchases & Returns
February 4, 2021
Updated review

Your return policy makes it prohibitive that we will purchase future items. You should follow the Amazon model.

Date of experience: January 4, 2021

Great Stuff!
December 14, 2020
Previous review

Great Stuff!

Date of experience: December 13, 2020
Georgia
1 review
0 helpful votes
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Easy to navigate!
January 5, 2021

A class of style and refined with all elegance. The quality and price ratio is excellent. As for the website, very well done, easy to navigate, after-sales service is very good.

Date of experience: January 4, 2021