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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Absolutely fantastic customer service. Wonderful to choose 2 beautiful dresses. This website is very professional, easy to use and has incredible clothing designs at an excellent price!
Getting pissed off with this survey. I don't have 65 words for you so I guess you won't get anything
Why are your shipping costs so high when it will take so long to get the product
Great discounts on seasonal clothing. Assortment of clothes and accessories for the girls. A kind of boutique on the internet. No one can predict what you will discover here!
Saw advertisement, went to site. Several options to choose from. Bought my wife a T-Shirt I thought she would like-she loved it!
So far so good -- love the shirt, but just wish there were other, speedier shipping options. Took over a month!
So far so good -- just wish there were other, speedier shipping options
I ordered several items they were supposed to be delivered between Dec 18-24. First ones arrived Dec 29, some had not even shipped by Dec 27.
I canceled what had not shipped, but they will not credit my credit card, they say they only do PayPal now.
One item finally arrived and it was defective. 2 words were misspelled. They will not replace the item and to get a full refund they want me to send back and pay postage and customs fees that willl NOT be refunded.
Another T-shirt came and it was supposed to be a Men's XL, it is barely a Women's L
I will never order from this company again.
They couldn't even get the "free gift" right - it was supposed to be RED and it is BROwN.
I have been reluctant to order without seeing the product but, they are so adorable I had to give them a try,
I have been reluctant to order without seeing the product but, they are so adorable I had to give them a try,
So far so good! The hat is cozy and warm and I love the colorful fabrics used! Just perfect for our lighter winter weather
The pic of what I ordered showed fleece in one shot and none in the other; I am not sure which version I will get.
The pic of what I ordered showed fleece in one shot and none in the other; I am not sure which version I will get.
I have been shopping on this website for years. Roaps arrive very fast. My clothes also last a long time, they are of good quality, I get a lot of clothes for less than $ 100!
I love the shirt and the material but I was disappointed with the quality of the material that it requires dry cleaning.
It was easy but it said free shipping with items over $44. I spent over $75 and was charged shipping
I found your website awesome and your prices affordable! I absolutely love your products and will recommend your website to my friends.
I found your website awesome and your prices affordable!
Incredible quality and price of my new dress! Within a few minutes of sending an email, I received a response that was very friendly and helpful. This online store generates confidence in me.
I'm glad that i took advantage of this. I don't want this tto be a featured review. Just know that I would order again.
The website was easy to navigate n use. These products r in great quality to my surprise 0_0 I would definitely order again as they get new products^_^
The website was ez to navigate n use^_^
Merch is reasonably priced and very unique clothes. Shipping is a bit high. Did not realize when I ordered it that it was coming from Hong Kong and I was charged a processing fee.
Merch is reasonably priced and very unique clothes. Shipping is a bit high.
I had to return one of my dresses that did not fit me. An amazing lady from this web boutique responded to my emails in minutes and helped me arrange the payout.
The shirts I received are lovely. They are exactly as pictured. The only negative thing is that I'm short and I wear a 4x in Lilicloth. The sleeves are extremely long. So, if you are heavy and tall with long arms, go for it.
I have ordered from you before and find your site to be confusing and sizes to be inaccurate, but yet I keep ordering.
I have ordered from you before and find your site to be confusing and sizes to be inaccurate.
Cheap merchandise, misrepresentation of photos and quality of toy doll clothing and boots. Don't wast your time and money!
Cheap merchandise, misrepresentation of photos and quality of toy doll clothing and boots. Don't wast your time and money!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members