LiliclothReviews 6,864

No matter what I add to my cart the threshold for the next level of discount never seems to be achieved.

Shipping cost was high for a t-shirt. Shipping time was several weeks. (I understand Covid issues etc., but 4 weeks seemed excessive). That being said, the t-shirt was really cute and the quality was also good. I would order from Lilicloth again, but would allow a lot more time for shipping if this was a gift.

Pretty easy shopping online and a lot of selection. I wanted them for Christmas, unfortunately, due to covid and overseas shipping it didn't make it in time.

I was happy to see my packages on my doorstep.
The boots I ordered are cute and fit perfectly. When I tried on the shirts, half of them were too small and very form fitting. I had ordered the same size for everything, not taking into account how much spandex was in the garments. I'll be returning the shirts I can't use.

DO NOT ORDER FROM
THIS COMPANY. THEY SHIPPED A PRODUCT THAT IS NOT ACCEPTABLE AND WANT ME TO PAY SHIPPING CHARGES TO CHINA WHEN THE LABEL CLEARLY SHOWS IT WAS SHIPPED FROM CA. THEY ONLY WANT TO REFUND ME 15% OF WHAT I PAID. I WIL
ADVISE NOT TO ORDER FROM THIS COMPANY EVER. I AM REPORTING TO THE BBB AND THE ATTORNEY GENERAL.

They sent the wrong item and actually told me it was my responsibility to send it back to China if I want a refund! Unbelievable!

I bought a dress on this website, when I found out there was no stock, this page suggested similar dresses that I might like. Fantastic service, the payment option is great too, and it definitely makes it more likely to buy as I don't have to pay anything until I'm sure I love the item.

After placing the order I read many negative comments and got concerned. I have to say that those concerns turned out to be unfounded. I contacted customer service and received a response right away. The products arrived even before expected and I love them! Size was true to chart and quality as expected. Thank you!

I am supposed to enter a code that would give me %35 off but there is no place to enter a code and I was supposed to be able to enter a code for first time buyer 10% but again no place very to enter a code. If it was already discounted as I ordered, there was no indication.

Hoping this order goes faster than over a month. More important I hope the tops are as nice as my first order. Love the comfort and easy care. Always check the sizing on each garment. Great pricing.

Ease shopping, save time
Ease shopping, saved money
Pretty ease to shop but to long the process to delivery my orders

Difficult to edit order. Wanted to change color and it took me three times. Needed to place new order.

Merchandise is undersized and defective.
However, the merchant refuses to exchange or issue full refund, citing:
"Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth." None of these were listed in Return Policy either on website (https :// lilicloth. Com/information/RETURN%20POLICY) or in hardcopy Instructions included with merchandise.

I ordered five items from Lillicloth on December 20th. It's now January 15th and I FINALLY received two of the items today. One of them was a men's hooded sweatshirt that I ordered in a size XXL, just to be sure it wouldn't be too small, I wear an L or XL. The thing was SO SMALL I couldn't even get it on my body, at best, it was a Medium. The only larger size was an XXXL, and that would have been too small as well. No point in returning it, the postage is almost as much as the item cost, plus, I'd be willing to bet they'd never give me a refund anyway. STAY AWAY FROM THIS SELLER!