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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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District of Columbia
1 review
0 helpful votes
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This website is huge. I never thought about buying from this online boutique because I was reluctant to shop online. They have a great selection of women's dresses and outfits, a wide variety of styles, shirts, skirts, pants, etc.

Date of experience: January 24, 2021
Illinois
1 review
0 helpful votes
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EXCELLENT QUALITY
January 24, 2021
Updated review

I enjoyed the shopping experience. There was so much to choose from, different colors, and no back orders or out of stock products.

Date of experience: January 23, 2021

I enjoyed the shopping experience
January 2, 2021
Previous review

I enjoyed the shopping experience. So much to choose from!

Date of experience: January 2, 2021
Oregon
1 review
0 helpful votes
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Perfect gift
January 24, 2021
Updated review

I hesitated buying from this company because of the price of shipping. I dislike companies that add to the profit margin with shipping costs.

Date of experience: January 23, 2021

I hesitated buying from this company because of the...
February 1, 2021
Previous review

I hesitated buying from this company because of the price of shipping. I dislike companies that add to the profit margin with shipping costs.

Date of experience: January 2, 2021
Tennessee
1 review
0 helpful votes
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Second order
February 25, 2021
Updated review

I ordered one Christmas item for next year and 2 other tops. All are size medium. One runs a little big but overall good quality.

Date of experience: January 23, 2021

It's been great so far
January 2, 2021
Previous review

It's been great so far

Date of experience: January 2, 2021
Washington
1 review
0 helpful votes
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Lovely Top
January 24, 2021
Updated review

Great shopping experience. I received my order promptly and the purchased item was perfect and was as described.

Date of experience: January 23, 2021

Great shopping experience
December 24, 2020
Previous review

Great shopping experience

Date of experience: December 23, 2020
Oregon
3 reviews
0 helpful votes
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I won't buy from them again. Shipping costs high. The shirts looked like good quality, but are not!

Date of experience: January 23, 2021

Pretty easy once I found what I wanted
January 3, 2021
Previous review

Pretty easy once I found what I wanted.

Date of experience: January 2, 2021
Ohio
1 review
0 helpful votes
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Lettering smells
January 23, 2021
Updated review

The sweatshirt's lettering smells. And now I can't get this review to work. Every time I hit the next button nothing happens.

Date of experience: January 23, 2021

Very easy
January 2, 2021
Previous review

Very easy

Date of experience: January 2, 2021
California
3 reviews
0 helpful votes
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Red kitten sweater
January 23, 2021
Updated review

I did have some problem placing my order but it turned out okay after several tries Very difficult website jumps around from page to page from picture to picture it took me a week to order this correctly

Date of experience: January 23, 2021

Very difficult website jumps around from page to page...
February 1, 2021
Previous review

Very difficult website jumps around from page to page from picture to picture it took me a week to order this correctly

Date of experience: January 2, 2021
California
1 review
0 helpful votes
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Wrong sized shoes
February 22, 2021
Updated review

Ordered a specific size, received a full size too small. Ordered Amer. Size 11 (45/46) received size 9 1/2/10 (43). Want to return either for refund or for the proper size.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2021

Unique items that look to be of good quality
January 2, 2021
Previous review

Unique items that look to be of good quality.

Date of experience: January 2, 2021
New York
1 review
0 helpful votes
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Inferior products
February 22, 2021
Updated review

Not great letters are stuck on in one shirt ordered 2 shirts in same size widely difference in material and size one to small other has sleeves as long as legs

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2021

Great
January 1, 2021
Previous review

Great

Date of experience: January 1, 2021
New Mexico
1 review
0 helpful votes
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Satisfied
January 23, 2021
Updated review

No rouble placing or receiving order. Disappointed that shipping cost was so high... guess that's why the product was so inexpensive!

Date of experience: January 23, 2021

Couldn't find an item thru search
February 1, 2021
Previous review

Couldn't find an item thru search

Date of experience: January 2, 2021
California
1 review
0 helpful votes
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What I ordered and what was presented in the picture was completely different from what I received in the mail. This is fraud industry. There was no label on the item. The quality seemed like a $2 item while I spent all that money and expecting a good product didn't worth for what I paid. I would never shop from this website.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2021
Germany
1 review
1 helpful vote
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I bought here the blue lapel vertical striped blouse for my wife and loved it. It was easy to order, I just added it to my bag, selected a size, then checked. I also loved that they had so many photos of the blue lapel vertical striped blouse, not just stock photos, but also of actual customers using the product. I also appreciated that there was free shipping regardless of the order amount and that I got a 40% discount on my first order. My order arrived quickly and was very well packaged.

Date of experience: January 23, 2021
Nevada
1 review
0 helpful votes
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Very good website!
January 24, 2021

This boutique online has an amazing collection of flats, I have only bought 2 pairs here, but they are so good! I go for more

Date of experience: January 23, 2021
District of Columbia
1 review
0 helpful votes
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A combo birthday/valentine set ( first time using Honey, found a coupon, saved $7.82, bringing me down to $31 for two shirts - good). Got to final step, shipping, Standard 10-20 days (!) for $13.99 (!). Nearly cancelled the whole thing

Date of experience: January 23, 2021
GB
1 review
0 helpful votes
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I bought a red round neck diamond print sweater and I love it. Ordering online here was simple and easy, and the layout was easily navigable. The shipping details were clear and upon receipt of the sweater it was exactly as described. I love my article and will definitely use this website more. They rock.

Date of experience: January 23, 2021
Florida
1 review
0 helpful votes
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Some good some bad
January 23, 2021
Updated review

The shoes were good, the pants are so ugly and fit horribly. They do not look like the picture online... But too expensive to ship back so I'll donate them. Happy with the shirts.

Date of experience: January 22, 2021

Love the options
January 2, 2021
Previous review

Love the options

Date of experience: January 1, 2021
Minnesota
1 review
0 helpful votes
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Happy customer
January 22, 2021
Updated review

Excellent good pricing fast delivery couldn't be happier. Other customers should know that this company is easy to deal with and quality product

Date of experience: January 22, 2021

I'd give you 5 stars if the shipping cost wasn't so...
January 1, 2021
Previous review

I'd give you 5 stars if the shipping cost wasn't so expensive!

Date of experience: January 1, 2021
North Carolina
1 review
0 helpful votes
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Good online boutique!
January 24, 2021

I just received my order for clothes and I love them, all the things I ordered arrived in good condition, the fabric is good, I chose a size and it fits me perfectly, good online boutique!

Date of experience: January 22, 2021
Utah
1 review
0 helpful votes
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Not satisfied
January 22, 2021
Updated review

Not satisfied Poor quality Not what the pictures showed. Took too long to get. Will not purchased again

Date of experience: January 22, 2021

Love your clothes
December 31, 2020
Previous review

Love your clothes.

Date of experience: December 31, 2020