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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Kansas
1 review
0 helpful votes
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Very nice styles
January 26, 2021
Updated review

The styles are nice, however the materials are much thinner and not at all what I expected, with the exception of a few items. The hooded mountain pullover isn't really what I saw the model wearing. It looked like more materials on the item, more 3D if you will, instead of just printed on it. Its rather thin. And the camo short crop pants are very flimsy. On the model they looked like fleece. However I'm wearing them as pajama bottoms and they are perfect! All the items were Exact to the size I order so am very pleased about that! Am also wearing the American long sleeve white stars and stripes shirt as a pajama top, which is very nice! However I honestly thought it was a sweatshirt. I do love the words on it, as I recognized the lyrics sung by my favorite artist "Tom Petty". Although he has passed I feel I pay tribute to him each time I wear it! I LOVE the retro stocking cap! It's exactly what I expected and looks better on me than I thought it would. The soft thick trim/bottom is very nice, and love the bohemian materials! Overall am happy with the purchases.

Date of experience: January 25, 2021

Very
January 4, 2021
Previous review

Very
easy to order, LOVE LOVE your products! Nicely displayed by models, and prices are GREAT! Thank You so much, very grateful i'm staying alive to wear these!

Date of experience: January 4, 2021
Iceland
1 review
0 helpful votes
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My experience...
February 25, 2021

My experience with these online shopping clothes was and still is really good! They answer my questions and my concerns about orders, if an item does not reach me they will refund it or send it back! I had no problem with this website! And the photos and the real clothes match!

Date of experience: January 25, 2021
Germany
1 review
0 helpful votes
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I loved
February 25, 2021

I loved the service and the pants that I bought on the website. This is just for me, I am not sure about other items except for the skirts and pants that I have ordered.

Date of experience: January 25, 2021
New Hampshire
2 reviews
0 helpful votes
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Overall experience
January 26, 2021
Updated review

Enjoyed the large variety of prints
It was hard to make a decision
Shipping costs were very high for such light T-shirts and delivery time seemed longer than normal

Date of experience: January 25, 2021

Very Large variety of printsIt was hard to make a...
January 4, 2021
Previous review

Very Large variety of prints
It was hard to make a decision

Date of experience: January 4, 2021
Australia
1 review
0 helpful votes
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Extremely good
February 25, 2021

The website is always extremely good and is willing to help if I have problems. They are a huge plus and it's one of the reasons I keep coming back to this online clothing store!

Date of experience: January 25, 2021
California
2 reviews
0 helpful votes
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Great Choices!
January 26, 2021
Updated review

ONE WORD - WOW! LOVE LILICLOTH! THE CLOTHING LINE IS FANTASTIC AND THE JEWELRY OMG! I WILL BE DEFINITELY BE SHOPPING HERE AGAIN!

Date of experience: January 25, 2021

ONE WORD
January 4, 2021
Previous review

ONE WORD - WOW!

Date of experience: January 4, 2021
Pennsylvania
1 review
0 helpful votes
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This is my first time shopping Lilicloth…. Love the...
February 26, 2021
Updated review

This is my first time shopping Lilicloth…. Love the product selection! Loved the packaging & Tee shirt; shipping a bit pricey but I believe it came from overseas; so, understandable.

Date of experience: January 25, 2021

This is my first time shopping Lilicloth…. Love the...
January 4, 2021
Previous review

This is my first time shopping Lilicloth…. Love the product selection!

Date of experience: January 4, 2021
Canada
1 review
0 helpful votes
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A Surprise
February 24, 2021
Updated review

With no idea where Lilicloth was, I thought this might be a scam. Not so. Excellent e-Commerce site.

Date of experience: January 25, 2021

Webpage is a little confusing
January 28, 2021
Previous review

Webpage is a little confusing

Date of experience: December 29, 2020
Canada
1 review
0 helpful votes
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Incredible service and attitudes, the online store is organized and easy to navigate! This is not my first time shopping here, I just wanted to start showing how much I love this online boutique! Thanks!

Date of experience: January 25, 2021
North Carolina
1 review
0 helpful votes
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Great items
January 25, 2021
Updated review

Difficult to maneuver through site, shipping charges are rather high

The site seemed difficult and the shipping charges were high.

Date of experience: January 25, 2021

Difficult to maneuver through site, shipping charges...
February 3, 2021
Previous review

Difficult to maneuver through site, shipping charges are rather high.

Date of experience: January 4, 2021
Alabama
1 review
0 helpful votes
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Good stuff
January 25, 2021
Updated review

Nice set up but took longer to arrive than expected. All in all I would shop here again, plus you find things nobody else has.

Date of experience: January 25, 2021

Nice set up
January 3, 2021
Previous review

Nice set up

Date of experience: January 3, 2021
Canada
1 review
0 helpful votes
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Terrible product!
February 24, 2021

I purchased 2 tops and neither looked anything like what they looked like in the picture! The tops were SO thin! And when I tried to return them it was going to be so expensive sending it to China, I was stuck with the shirts! I'm Canadian and it made them that much more expensive! TERRIBLE PRODUCT!

Date of experience: January 25, 2021
GB
1 review
0 helpful votes
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I am so satisfied with your interent clothing sales service that I highly recommend it to everyone, I will be back for future occasions when I need a nice outfit at a good price.

Date of experience: January 25, 2021
Arizona
1 review
0 helpful votes
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Trying to understand your sizing chart was time-consuming in placing my first order with your brand. The seams were off on all of the tops. Those pants (the most expensive item) are made of cheap (none-cotton) material, and they are both too big, and too long! Your measurements were entirely off. I hate leaving bad reviews but, your products (t-shirts, pants, bras) do not live up to the hype nor do they wear naturally. Using low quality non-synthetic material has cheapened your brand. Both your t-shirts, pants, and sweater lack proportion but, the colors are appealing.

Date of experience: January 25, 2021

Lilicloth is a one-and-stop order shop.
February 24, 2021
Previous review

Trying to understand your sizing chart was time-consuming in placing my first order with your brand. The seams were off on all of the tops. Those pants (the most expensive item) are made of cheap (none-cotton) material, and they are both too big, and too long! Your measurements were entirely off. I hate leaving bad reviews but, your products (t-shirts, pants, bras) do not live up to the hype nor do they wear naturally. Using low quality non-synthetic material has cheapened your brand. Both your t-shirts, pants, and sweater lack proportion but, the colors are appealing.

Date of experience: January 25, 2021
Georgia
1 review
0 helpful votes
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Bait and switch.
February 24, 2021
Updated review

Ordered a sweatshirt. Item received is a T-shirt. That isn't what was advertised or ordered. No reason given for switch. Now I have to go through the hassle of trying to get the item I wanted or get my money back.

Date of experience: January 25, 2021

Good experience
January 3, 2021
Previous review

Good experience. Shipping cost is excessive.

Date of experience: January 3, 2021
Texas
1 review
1 helpful vote
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Affordable, eye-catching item
January 25, 2021
Updated review

It was worth it. Took longer than I thought, but with the pandemic that's the way it is at this time.

Date of experience: January 25, 2021

Good
January 4, 2021
Previous review

Good

Date of experience: January 3, 2021
Massachusetts
2 reviews
0 helpful votes
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Love my shirt
February 26, 2021
Updated review

Love the website! I love all the sayings for dog owners as you can see from my purchase. I will be making future purchases for other items soon!

Date of experience: January 24, 2021

Love the website!
January 3, 2021
Previous review

Love the website! I love all the sayings for dog owners as you can see from my purchase. I will be making future purchases for other items soon!

Date of experience: January 2, 2021
Georgia
1 review
0 helpful votes
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Purchased a sweatshirt with a phrase on it
February 26, 2021
Updated review

Easy site to shop but think your shipping charge is High $$. The item size was a bit smaller then expected but luckily it worked ok

Date of experience: January 24, 2021

Easy site to shop but think your shipping charge is...
February 3, 2021
Previous review

Easy site to shop but think your shipping charge is High$

Date of experience: January 3, 2021
Texas
1 review
2 helpful votes
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Yes the clothes look cute - BUT they are cheap, cheap, cheap AND every item i ordered was too small I ordered like 10 shirts/ sweatshirts etc- they rake forever to reply & are vague. Never mention items have to be sent to China to return / they will pay 15 % cash value back- this is ridiculous. You but item in the United State & should be allowed to return US or they should send return labels. I will never ever ever buy from them! Not happy at all & they could care less

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2021
Utah
1 review
0 helpful votes
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Clothes OK
February 23, 2021
Updated review

I could not check out and when it finally let me check out it did not allow me to enter the 20% off code

Date of experience: January 24, 2021

I could not check out and when it finally let me check...
February 2, 2021
Previous review

I could not check out and when it finally let me check out it did not allow me to enter the 20% off code

Date of experience: January 2, 2021