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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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California
1 review
0 helpful votes
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Expensive shipping
February 7, 2021
Updated review

Shipping costs almost as much as the item! But the picture of the cat in the blinds was just too appropriate!

Date of experience: February 6, 2021

Shipping costs almost as much as the item!
February 15, 2021
Previous review

Shipping costs almost as much as the item!

Date of experience: January 16, 2021
Georgia
1 review
0 helpful votes
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Satisfied Customer!
February 7, 2021
Updated review

Positive experience all around with finding quality items and decent prices. My order came in earlier than expected, thank you!

Date of experience: February 6, 2021

Easy, smooth shopping experience
January 16, 2021
Previous review

Easy, smooth shopping experience

Date of experience: January 16, 2021
Canada
1 review
0 helpful votes
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Kimberly 1
March 9, 2021
Updated review

Offers should be more prominent and clear before I purchase. IE free gift Absolutely true, I bough four shirts. Free shirt? Underestimate XL Blue

Date of experience: February 6, 2021

Offers should be more prominent and clear before I...
January 14, 2021
Previous review

Offers should be more prominent and clear before I purchase. IE free gift

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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I bought a couple of shirts a few weeks ago, wore them every day and washed them frequently. This is my place to shop for clothes online as it is the only place where I can fully rely on quality at such affordable prices.

Date of experience: February 6, 2021
New York
1 review
0 helpful votes
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Nice clothes easy to match with many groceries they also sell. Many different styles that you can find on this clothing website.

Date of experience: February 6, 2021
Canada
1 review
0 helpful votes
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Happy
February 6, 2021
Updated review

It was very easy to use however the delivery time was excessive, the web site was easy navigate and order.

Date of experience: February 6, 2021

It was very easy to use
January 16, 2021
Previous review

It was very easy to use

Date of experience: January 16, 2021
Colorado
1 review
0 helpful votes
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Slow delivery time
March 8, 2021
Updated review

Web site difficult to navigate on. I could not search fleece headbands (Scarf print) although I saw them on the site.

Date of experience: February 6, 2021

Web site difficult to navigate on
February 15, 2021
Previous review

Web site difficult to navigate on. I could not search fleece headbands (Scarf print) although I saw them on the site.

Date of experience: January 16, 2021
South Carolina
1 review
0 helpful votes
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Did not fit
February 6, 2021
Updated review

The product did not fit and had to pay to send back. No free returns or exchanges. Luckily the product shrank so much it fit my wife

Date of experience: February 6, 2021

Good
January 16, 2021
Previous review

Good

Date of experience: January 16, 2021
Illinois
1 review
0 helpful votes
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I asked for a return of one item and never heard back from them.it was to small and wasn't as vibrant as what's on line

Date of experience: February 6, 2021

I haven't received product yet so can't honestly say...
February 14, 2021
Previous review

I haven't received product yet so can't honestly say... wondering how long it will take to receive

Date of experience: January 15, 2021
Washington
1 review
0 helpful votes
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I recently saw this boutique on the internet. The site was extremely easy to navigate and use. I loved the variety and the quality is amazing. I can't wait to receive my new dress

Date of experience: February 6, 2021
Canada
1 review
1 helpful vote
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Very poor quality
March 8, 2021
Updated review

The quality of all the fabrics is VERY cheap, the colours are off and look than on the website. The fabrics look like stitching in the pictures, but they are actually printed. The sizes are off too. I ordered size Small for dresses and they feel like a Large. Want to return EVERYTHING but the return center is in China and the process is lengthy and a pain. Shipping will cost me a fortune and who knows if they will ever refund me. The worst online shopping experience ever! What a waste of money. I am now stuck with all these dresses that I wouldn't even use as tablecloths.
Do not order from here.

Date of experience: February 6, 2021

You should have more filters possible to reduce the...
January 15, 2021
Previous review

You should have more filters possible to reduce the browsing and simplify searches

Date of experience: January 14, 2021
California
1 review
0 helpful votes
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Shopping is Great but shipping? Winter will be over in the Southwest New Mexico State USA. Hurry Up. Oh Global warming might have to just hold on a bit. LOL

Date of experience: February 6, 2021

Shopping is Great but shipping?
January 16, 2021
Previous review

Shopping is Great but shipping? Winter will be over in the Southwest New Mexico State USA. Hurry Up. Oh Global warming might have to just hold on a bit. LOL

Date of experience: January 15, 2021
Oregon
1 review
0 helpful votes
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No refund, no how
March 8, 2021
Updated review

Ordering was easy. When the items arrived, the sizing and style didn't work for me, and the material was not what I expected. When I contacted lilicloth for return, they offered 15% refund of the price in lieu of me returning the items at my expense TO CHINA! Whereupon, if I did return them to CHINA then the destination would decide whether the items were worthy of return. Guess what it costs to mail something TO CHINA from USA? About $50 minimum. So, they've got me there: sold me crappy quality clothing for admittedly cheap price, but even though they make returns sound easy on their website, that is totally misleading.

Date of experience: February 5, 2021

Good, but a few items were squirrely, for example the...
January 16, 2021
Previous review

Good, but a few items were squirrely, for example the color yellow showed on the peace, love, sunshine tshirt, but only black would come up in the cart, (actually, no matter what other color I tried.) size Large. I did not attempt in other sizes.

Date of experience: January 15, 2021
Florida
1 review
8 helpful votes
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Disappointing at best
March 9, 2021

It is a shame that so many of these China based companies have nice products at good prices, but their customer service sucks. I really like the witty sayings on their t-shirts, but the two I have ordered for my wife are both too small. The sizes are youth at best. I probably won't bother with returning them, due to the vaque return policy. Return the shirt at your expense, we will evaluate and decide if you get a refund, then we will issue it a few days after that. If you don't get it, check with your bank, then check with your credit card company, then send us an email if no luck and maybe we will respond. The whole point is to wear you down so you just go away. Sad

Date of experience: February 5, 2021
Kentucky
1 review
0 helpful votes
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Aunt Sweatshirt not worth the cost
March 8, 2021
Updated review

Not really sweatshirt fabric, feels unpleasant on skin. Looks cheap and blue color not like photograph

Date of experience: February 5, 2021

Shipping costs are prohibitive
February 14, 2021
Previous review

Shipping costs are prohibitive

Date of experience: January 15, 2021
Canada
1 review
0 helpful votes
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I have ordered many clothes from this website and so far everything has been true to size, comfortable and affordable! Shipping usually takes 1 to 2 weeks. They are the new leaders of fashion but of better quality and on the internet!

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Delivery time is too long- not easy to track
February 5, 2021
Updated review

Delivery time takes too long. Not easy to track. Deliver time too long not easy to track. Delivery time too long. Not easy to track..

Date of experience: February 5, 2021

Thank you
January 15, 2021
Previous review

Thank you

Date of experience: January 15, 2021
Singapore
1 review
3 helpful votes
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Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

Date of experience: February 5, 2021
Illinois
1 review
0 helpful votes
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It's ok
March 7, 2021
Updated review

First time ordering, I love the selections. Can't wait to receive my order. I was a little disappointed in the quality of some stuff and one shirt they sent the wrong color. Not worth sending back. It's one of those things when you choose to order online.

Date of experience: February 5, 2021

First time ordering, I love the selections
January 15, 2021
Previous review

First time ordering, I love the selections. Can't wait to receive my order.

Date of experience: January 15, 2021
California
1 review
0 helpful votes
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In recent years I have made small purchases of clothes on this website and all have arrived without problems. I always get compliments on my clothes. I like to visit the site regularly to see promotions and new styles.

Date of experience: February 5, 2021