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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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Delighted with the purchase here and the speed of delivery of my new dress, I really like the style, as well as the fact that the order arrives at my door.
Easy. But still waiting on second blouse which were both ordered at the same time. The material is stretchy and the neck is a little too wide. But the print is bright and beautiful.
Very cool and very original and special designs. The quality and size of my dresses are as expected. I have only bought 2 but I am satisfied with all of them, I will surely buy more on this website.
A Ok, Alll was ok on the order,, all the girls liked the hats. I hate surveys. So ya may wanna be rethinking me ordering anything else.
I definitely recommend it. Everything I have bought so far has been of excellent quality and has come fast! I hardly buy anywhere else on the internet now!
I am very happy with this website. Clothing of wide design with good quality and cheap prices. Now, I'm not going to go shopping in a physical store, everything will be online!
Fantastic site for a wide variety of clothing and accessories. Orders always arrive very fast and with incredible quality. You MUST try it!
I have ordered from Lilicloth before. They have some fabulous and hilarious clothing items, boots and accessories. But best of all their prices are very fair and reasonable.
I have ordered from Lilicloth before. They have some fabulous and hilarious clothing items, boots and accessories. But best of all their prices are very fair and reasonable.
Very good quality clothes, fast shipping, are very consistent with their philosophy of being at the forefront of fashion. I am very happy with the online purchase here and it is likely to be repeated.
Everything perfect, I love the two sweaters that I ordered in this online boutique, quality and fabric design fully meet the expectations I had!
They have very cool and very original clothing designs and at a good price, the quality and size are normal. I only bought 2 dresses but I am satisfied with both!
One of the best online stores to buy clothes that I have discovered, I recommend it. Best price quality.
Everything perfect with this online boutique. The dress I ordered was sent perfectly packaged. The order arrived in a very short time.
Very cool and very original and special designs. The quality and size of my dresses are normal. I have only bought 3 but I am satisfied with all of them.
Great products, easy to navigate and shop great prices and items that make others ask "Oh where did you get that, I want one."
Great products, easy to navigate and shop great prices
Was not aware when i ordered these 2 items they were comming from china. Even though lillicloth is in the usa. Topok forever to get to me. But i received them. If you don't want to wait forever on an item never order ANYTHING that comes from outside the usa!
I love 2 out of 5 tops I ordered. The fit on the ones I don't like are not as shown in the pictures. Maybe they are tucked or pulled back for a nicer fit in the pictures.
The return expense is not worth trying a purchase again.
The blouse is great, but the clothes run small. I want to exchange it but they are really hard to get in touch with.
It took a very long time to get here. When it finally did, one of my items is not what I ordered, another wasn't included and much of the rest of the items were bad quality or not what was promoted. I filled out the return form and haven't heard back in 5 days. I will NOT BE ORDERING AGAIN!
Shopping experience was good. Let's hope the quality makes it worth it.
Fast and professional The design I ordered was excellent what I wanted, the fabric of good quality and at an excellent price. I highly recommend them!
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. ​Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.

