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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Louisiana
1 review
0 helpful votes
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BOOTS AND TSHIRT
February 26, 2021
Updated review

Love your stuff. The boots are so comfortable and I love the t-shirt. The material is very comfortable

Date of experience: February 26, 2021

Love your stuff
February 5, 2021
Previous review

Love your stuff

Date of experience: February 5, 2021
Arizona
1 review
0 helpful votes
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Beautiful designs.
February 26, 2021
Updated review

Ordered before. Very pleased. For me the sizes run small. I typically order Large but XL or XXL better with Lilicloth.

Date of experience: February 26, 2021

Ordered before
February 5, 2021
Previous review

Ordered before. Very pleased.

Date of experience: February 5, 2021
Florida
2 reviews
0 helpful votes
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Ordered items on 2/2/2 for valentine's day. It's now 2/26/21 and I still have no idea when I'll receive the items. I understand that the pandemic has impacted the shipping and delivery of items, but this is ridiculous. Beware - my items had to go through customs for some reason, that little detour is not mentioned anywhere on the website. But once through customs it appears to now be waiting for hand off to USPS, for 6 days? If you need something for Xmas 2021, you better order it now or shop somewhere else.

Date of experience: February 26, 2021
Wisconsin
1 review
0 helpful votes
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Poor quality sweatshirt
February 26, 2021
Updated review

Shipping is very high. No feedback from the company after shipped. I was supposed to get feedback when the product reached US shipping service. Nothing.

Fabric quality is horrible.

Date of experience: February 26, 2021

Shipping is very high
February 5, 2021
Previous review

Shipping is very high

Date of experience: February 5, 2021
Texas
1 review
0 helpful votes
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Overall very good. Love the shirts. Wish we could do exchanges rather than return, wait on a refund and then order again. But will keep on ordering as the inventory is just awesome

Date of experience: February 26, 2021

GREAT STUFF
February 4, 2021
Previous review

GREAT STUFF

Date of experience: February 4, 2021
California
1 review
0 helpful votes
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Simple and easy online clothing shopping. Definitely a good variety of fashionable clothes, elegant and classy styles at an affordable price! I have not received my product yet, so I cannot comment on delivery and quality yet. I will definitely go back if all goes well.

Date of experience: February 26, 2021
Japan
1 review
0 helpful votes
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Dresses with very unique and very special designs. The quality and size of my dresses are normal. I have only bought a couple of times but I am satisfied with all of them, I will surely buy more in this online boutique.

Date of experience: February 26, 2021
Connecticut
1 review
0 helpful votes
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Thumbs up
February 26, 2021
Updated review

Good selection and high quality. We will be back again. It was hard to choose the shirt I purchased because there were so many good options

Date of experience: February 26, 2021

Good selection
February 5, 2021
Previous review

Good selection

Date of experience: February 4, 2021
Canada
1 review
0 helpful votes
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Disappointing
March 27, 2021
Updated review

I ordered several items and a couple of them were different than described. I don't feel I should have to pay for the returns when I got something different than it was described.

Your filtering doesn't work. Also, I would have liked seeing the specific colours in the large photos when I clicked on them, rather than having to go to my shopping bag to see the color I'd chosen.

Date of experience: February 25, 2021

Your filtering doesn't work
March 5, 2021
Previous review

Your filtering doesn't work. Also, I would have liked seeing the specific colours in the large photos when I clicked on them, rather than having to go to my shopping bag to see the color I'd chosen.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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Ordered a size up & it fit perfectly.
February 25, 2021
Updated review

Very easy to navigate website. Product arrived in a timely fashion. When ordering online --I typically have trouble finding clothes to fit on "top". Lilicloth is quite true to the size they say!

Date of experience: February 25, 2021

Very easy to navigate website
February 4, 2021
Previous review

Very easy to navigate website.

Date of experience: February 4, 2021
GB
1 review
0 helpful votes
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This website always has high quality clothes, like designer clothes at reasonable prices. They also respond quickly to my emails, they are very useful.

Date of experience: February 25, 2021
GB
1 review
0 helpful votes
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I bought some shoes in this online boutique and they are beautiful. Great quality and fit. Fast delivery service too.

Date of experience: February 25, 2021
GB
1 review
0 helpful votes
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This online clothing store has high quality dresses and modern design, friendly and honest customer service, it is very helpful. This was my second purchase and it will definitely not be my last.

Date of experience: February 25, 2021
GB
1 review
0 helpful votes
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Recommended.
March 28, 2021

I received my jacket very quickly, it is so cute that I plan to buy another in a different color. I love this online boutique, I recommend this website.

Date of experience: February 25, 2021
Georgia
1 review
0 helpful votes
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I bought a lot of clothes on this website, mainly accessories and clothes. I received the best quality and the fastest shipping and that is the 5 stars. As for clothes and shoes, always go for 1-2 sizes bigger, that's the key. If there are possible improvements, it is probably size charts, clothing, and shoes.

Date of experience: February 25, 2021
Canada
1 review
0 helpful votes
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Cute clothes
March 27, 2021
Updated review

Unfortunately the clothes size is wrong and too big. I ordered small sizes and it fits like a medium-large.
I tried exchanging for Xsmall but they do not make that size. They kindly offered me a discount but it will be expensive to have the clothes modified in Canada.

Date of experience: February 25, 2021

No clear space to put discounts of 1st order
March 6, 2021
Previous review

No clear space to put discounts of 1st order

Date of experience: February 3, 2021
GB
1 review
0 helpful votes
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Great service, fast and reliable website! And easy to treat. Thank you! I can't wait for my package to arrive with my dress in the mail!

Date of experience: February 24, 2021
Illinois
1 review
0 helpful votes
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Very cute "Aunt" T-shirt!
February 24, 2021
Updated review

Easy navigation so far. Shipping price a tad high but we shall see how the order and delivery process is completed before my final review is done.

Date of experience: February 24, 2021

Easy navigation so far
February 3, 2021
Previous review

Easy navigation so far. Shipping price a tad high but we shall see how the order and delivery process is completed before my final review is done.

Date of experience: February 3, 2021
Kentucky
1 review
0 helpful votes
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First order
February 24, 2021
Updated review

Great online experience, long delivery time (but not all shipper's fault, I'm sure), got what I ordered, but are made a little different to what I am used to. But I still like it! A bit of advice-order next size up unless you want it form-fitted.

Date of experience: February 24, 2021

Great
February 2, 2021
Previous review

Great

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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The only place I go on the internet to buy clothes! I have ordered countless times and have not been disappointed. I continue to be pleasantly surprised by the quality and service of this site.

Date of experience: February 24, 2021