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Lilicloth

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Florida
1 review
0 helpful votes
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I Love These Unique Shirts
March 7, 2021
Updated review

Love the unique designs on the t-shirts. I am a person who loves wordy inspirational, positive sayings. So glad that I purchased my t-shirts from Lilicloth.

Date of experience: March 6, 2021

Love the unique designs on the t-shirts
February 14, 2021
Previous review

Love the unique designs on the t-shirts.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Incredible website.
April 5, 2021

All staff are incredibly welcoming and extremely helpful in answering questions via email. The clothing design, has been wonderful from the moment I ventured!

Date of experience: March 6, 2021
New York
1 review
0 helpful votes
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For the most part, spectacular clothes, a reliable online boutique to buy clothes from outside. It is a very good website, I will be a faithful buyer!

Date of experience: March 6, 2021
Canada
1 review
0 helpful votes
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Very impress invoice included
March 6, 2021
Updated review

Well it's hard to order stuff you press on it and nothing happen then I ordered one put tow on it cancelled one took it out completely.

Date of experience: March 6, 2021

Well it's hard to order stuff you press on it and nothing...
February 11, 2021
Previous review

Well it's hard to order stuff you press on it and nothing happen then I ordered one put tow on it cancelled one took it out completely.

Date of experience: February 11, 2021
New Jersey
1 review
0 helpful votes
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I had such a decent purchasing process buying this website. I received the best possible online service! Highly recommended online boutique!

Date of experience: March 6, 2021
Wisconsin
1 review
0 helpful votes
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Not what I expected.
April 5, 2021
Updated review

The item was not explained or photographed well. It was more like long sleeve thermal wear than an outer top. I'm giving it to charity rather than returning it. Less trouble. Also, it didn't have a garment tag as required for a return.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2021

Easy to negotiate site
February 12, 2021
Previous review

Easy to negotiate site.

Date of experience: February 12, 2021
Australia
1 review
0 helpful votes
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Daughters present
March 6, 2021
Updated review

Very easy to shop and find interesting clothing. Found the add on my phone and found a top for my daughter. Suited her.

Date of experience: March 5, 2021

Very easy to shop
February 13, 2021
Previous review

Very easy to shop

Date of experience: February 12, 2021
Colorado
1 review
0 helpful votes
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Satisfied Customer
March 6, 2021
Updated review

Easy, Shopping on Lilicloths website was fun. Items had different colors and sizes. The sizes included measurements so I didn't have to guess if it would fit. Easy to order and was delivered in a timely manner.

Date of experience: March 5, 2021

Easy
February 12, 2021
Previous review

Easy,

Date of experience: February 12, 2021
Canada
1 review
0 helpful votes
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Shirt
March 6, 2021
Updated review

Easy ordering, however I was disappointed with the quality of the shirt. It looked like a sweatshirt, but was a think weight fabric unfinished at both sleeve and hem. Too bad because the shirt looked so cute in the ad online.

Date of experience: March 5, 2021

Easy ordering
February 9, 2021
Previous review

Easy ordering.

Date of experience: February 9, 2021
Australia
2 reviews
0 helpful votes
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My granddaughter Lilly birthday present
March 5, 2021
Updated review

Very happy
Love all the garments. Underestimated the shoe size though. Cute shoes and I would like another pair in a size bigger. If possible.
Great to shop with you and to be able to purchase lots of beautiful pieces for my granddaughters birthday (12) when my budget is minimal.
Thank you I'm sure she will love them and I will be the coolest Nanna (GiGi)
Xx

Date of experience: March 5, 2021

Nice
February 10, 2021
Previous review

Nice

Date of experience: February 9, 2021
Illinois
1 review
0 helpful votes
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I love the new pants that I bought to wear in my office. I arrive well packed, clean, not so wrinkled. Excellent service, super recommended online boutique

Date of experience: March 5, 2021
New Mexico
1 review
0 helpful votes
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Okay
April 4, 2021
Updated review

It's Okay. Would like faster delivery. Product is of good quality. I bought for my daughter and granddaughter and they enjoyed it

Date of experience: March 5, 2021

It's Okay
March 14, 2021
Previous review

It's Okay

Date of experience: February 12, 2021
New York
1 review
0 helpful votes
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I ordered at this online boutique for the first time 2 weeks ago. The skirt was exactly the same as the one shown on the website and of great quality. Shipping was also fast. I WILL DEFINITELY BUY AGAIN!

Date of experience: March 5, 2021
California
1 review
0 helpful votes
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I love the new belt that I bought to match my favorite pants. Easy to navigate online boutique and excellent service:-)

Date of experience: March 5, 2021
Australia
1 review
0 helpful votes
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Online shopping hopeful
March 5, 2021
Updated review

The site is great just wondering if I have the right sizes nad what sort of quality the shiorts will be - had really bad experiences online shopping but yoru Ts look so cute i'm gonna risk it again

Date of experience: March 5, 2021

The site is great just wondering if I have the right...
February 12, 2021
Previous review

The site is great just wondering if I have the right sizes nad what sort of quality the shiorts will be - had really bad experiences online shopping but yoru Ts look so cute i'm gonna risk it again

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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Hope they all fit! Return info? Regarding a return that I've been trying to make for over a week they accidentally sent me two of the same orders and charged me for both orders I do not want both orders I only wanted one I've been trying to send it back to no avail

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2021

Hope they all fit!
February 11, 2021
Previous review

Hope they all fit! Return info?

Date of experience: February 11, 2021
Georgia
1 review
0 helpful votes
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Great stuff, but confusing process
April 4, 2021
Updated review

Website did not work well. It was difficult to put together all the things that I wanted. I had to try 3 forms of payment before you would accept one, and they were all good. I did not get a 4th or 5th item free like you said I would. I got a shirt I did not mean to order.

Date of experience: March 5, 2021

Website did not work well
March 13, 2021
Previous review

Website did not work well. It was difficult to put together all the things that I wanted. I had to try 3 forms of payment before you would accept one, and they were all good. I did not get a 4th or 5th item free like you said I would

Date of experience: February 10, 2021
GB
1 review
0 helpful votes
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Very impressed.
April 3, 2021

I just had to write and say how impressed I am with my first online order here. The quality of the clothing coupled with the fantastic value for money is second to none. I can't wait to place my next order. Thank you for providing clothes that fit me and look fabulous... I love and enjoy shopping from here.

Date of experience: March 4, 2021
GB
1 review
0 helpful votes
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I am very satisfied with your customer service. So far my clothing orders have been good. I have recommended this site to many friends and would urge others to do so as well.

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Funny shirt
March 4, 2021
Updated review

My first order so hoping the quality is good, and it is. Now I will purchase a different one for a friend

Date of experience: March 4, 2021

My first order so hoping the quality is good
February 10, 2021
Previous review

My first order so hoping the quality is good

Date of experience: February 10, 2021