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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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California
1 review
0 helpful votes
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All is good!
April 15, 2021

It was very easy to find my way to and around the website. There were so many clothes to choose from. My blouses were perfect and arrived within 16 days of my order.

Date of experience: March 16, 2021
New York
1 review
0 helpful votes
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Colorful Options...
March 16, 2021
Updated review

I love this site. Good navigating through my first time experience. Page layout and ease of viewing, are a plus.

Date of experience: March 16, 2021

I love this site. Good navigating through my first time...
February 23, 2021
Previous review

I love this site. Good navigating through my first time experience.

Date of experience: February 23, 2021
Nebraska
1 review
0 helpful votes
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The quality of their product is trash. Long lead time to US. You incur expense to return to China. DON"T BUY!

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2021
Louisiana
5 reviews
0 helpful votes
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Shirt runs small
March 16, 2021
Updated review

Easy and quick to order. Hope it's legit. I did receive them quickly. The shirt runs small. I normally wear a medium. I ordered a large. It's snug.

Date of experience: March 16, 2021

Easy and quick to order
February 23, 2021
Previous review

Easy and quick to order. Hope it's legit.

Date of experience: February 23, 2021
Colorado
1 review
0 helpful votes
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One of the best online purchases I have made this year. A great shirt, looks and fits just as described on the website. The order was easy, the price was very reasonable, and the delivery was fast and flawless.

Date of experience: March 16, 2021
Australia
2 reviews
0 helpful votes
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More than expected
March 16, 2021
Updated review

All good thank you, it arrived earlier and expected my granddaughter was very happy with it, we will purchase again

Date of experience: March 15, 2021

All good thank you
February 23, 2021
Previous review

All good thank you

Date of experience: February 22, 2021
Australia
1 review
0 helpful votes
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Easy As
March 16, 2021
Updated review

From selection to payment the experience was good. The goods arrived sooner than expected and I was informed all the way which was reassuring. My wife loves the product as do many of her friends. I have referred them onto your website.

Date of experience: March 15, 2021

So far paperwork easy to fill in
February 23, 2021
Previous review

So far paperwork easy to fill in

Date of experience: February 22, 2021
Michigan
1 review
0 helpful votes
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Good transaction
March 16, 2021
Updated review

Flawless transaction. Love the clothes. I'm sure you haven't seen the last of me! I shared lilicloth with others

Date of experience: March 15, 2021

So far so good
February 23, 2021
Previous review

So far so good

Date of experience: February 22, 2021
Canada
1 review
0 helpful votes
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Sizes all too small.
April 15, 2021
Updated review

Decent quality but the sizes are about 2 sizes smaller than listed. Very disappointed. Will not purchase from here again.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2021

Great Stuff, reasonable prices and easy to navigate...
February 23, 2021
Previous review

Great Stuff, reasonable prices and easy to navigate website. I'll be back.

Date of experience: February 22, 2021
Australia
1 review
0 helpful votes
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Products
March 15, 2021
Updated review

The products were of good quality and sizing was good.
Overall the experience was good but the only slight issue was the lengthy delivery but this could be due to the covid issue. I think others reviews are a bit harsh as my experience was quite good and i will use Lilicloth again

Date of experience: March 15, 2021

Easy to use website
February 9, 2021
Previous review

Easy to use website

Date of experience: February 8, 2021
Louisiana
3 reviews
0 helpful votes
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So many choices, not enough in my size! Hope the 5XL will be big enough. Please make larger sizes!

Date of experience: March 15, 2021

So many choices, not enough in my size!
January 13, 2021
Previous review

So many choices, not enough in my size! Hope the 5XL will be big enough.

Date of experience: January 13, 2021
Illinois
1 review
0 helpful votes
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I love this online store, there are styles and designs of clothing here that I will never find in any physical store in my city! And much easier and more comfortable to buy!

Date of experience: March 15, 2021
Georgia
1 review
0 helpful votes
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Affordable gorgeous clothes on a friendly website with fast delivery. I just enjoy shopping for clothes online here, somehow I get addicted.

Date of experience: March 15, 2021
Australia
1 review
0 helpful votes
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First time user
March 15, 2021
Updated review

First time user of this site but seems to be ok although a bit expensive once it's converted to US dollars

Date of experience: March 14, 2021

First time user of this site but seems ok
February 21, 2021
Previous review

First time user of this site but seems ok

Date of experience: February 21, 2021
Michigan
1 review
0 helpful votes
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I'm not satisfied. I want to know how to return them.
April 14, 2021
Updated review

Only three of four items have been received, so far. They don't fit and I was dissatisfied with the quality. I went to Tracking, to get return info. I got a message that I would be contacted within 48 hours. That was 4 days ago, but that same day, I got a phone call from someone, saying he would help me get my refund. I did everything he told me to do. He got remote access to my computer and a lot of information. He said he was putting the money in my account and then he told me he mistakenly put in $1000 too much and he wanted me to return it using 2 $500 gift cards, I called the cops. I soon discovered tht he had made over $500 in purchases using my debit card info. The bank got my money back and rep[aced

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2021

Quick and easy
February 20, 2021
Previous review

Quick and easy.

Date of experience: February 20, 2021
California
1 review
0 helpful votes
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Good website.
April 13, 2021

A dress is essential for me (in my office). Once I saw one on this website, I knew I had to have one. He was charming in person, the details are well thought out.

Date of experience: March 14, 2021
Benin
2 reviews
0 helpful votes
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Ok
March 15, 2021

Lespas de problème pour le fun de se faire un petit habit de neige et les fesses et les fesses et les

Date of experience: March 14, 2021
Ohio
1 review
0 helpful votes
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SCAM
April 13, 2021

Placed an order day after Thanksgiving, it's mid March and I still haven't received this order. They answer every email with a run around. First one was let me alchemy with shipping l, now I'm passed off to logistics. Unbelievable! Please do not support this company!

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2021
Wisconsin
1 review
0 helpful votes
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Im very satisfied with my online purchases here. I have never bought clothes online, I have been shopping at this store for two years. For my first one, one of the skirts had a defect and I was able to return it for a refund with no problem. The clothes are very beautiful and original. There will certainly be more purchases in the future.

Date of experience: March 14, 2021
Canada
1 review
0 helpful votes
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Very pleased.
March 14, 2021
Updated review

First purchase on site great uniques styles. Good products for the price will shop here again thank you!

Date of experience: March 14, 2021

First purchase on site great uniques styles
February 21, 2021
Previous review

First purchase on site great uniques styles. Can't wait to see order!

Date of experience: February 20, 2021