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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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California
1 review
0 helpful votes
Follow Diane F.
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Excellent quality.
July 24, 2021

It is the best online clothing store that can exist since it is inexpensive and, in addition, its clothes are of excellent quality

Date of experience: June 24, 2021
California
1 review
0 helpful votes
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I love the clothes and accessories of this store so much. Most of the clothing is of high quality and the customer service is very attentive and prompt.

Date of experience: June 23, 2021
GB
1 review
0 helpful votes
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Very professional and easy to use website. I highly recommend the fantastic website to get nice clothes at a good price, there is hope for this world yet.

Date of experience: June 22, 2021
South Carolina
2 reviews
0 helpful votes
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Great service
June 22, 2021
Updated review

In completing the payment process the section to place your country would not let me choose United States. It was stuck on the countries starting with the letter A.

Date of experience: June 22, 2021

In completing the payment process the section to place...
June 30, 2021
Previous review

In completing the payment process the section to place your country would not let me choose United States. It was stuck on the countries starting with the letter A.

Date of experience: May 31, 2021
Washington
1 review
0 helpful votes
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Excellent website with great possibilities to choose clothes that I like the most and the right size, it is worth trying this online boutique. I already did and am satisfied with the service received.

Date of experience: June 21, 2021
GB
1 review
1 helpful vote
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I only buy them during all the seasonal sales. I love what I asked of you. All good quality clothes, clothes that most cannot buy, but on this website they are for sale. Thank you!

Date of experience: June 20, 2021
GB
1 review
0 helpful votes
Follow Yelena J.
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I love this online boutique. I recently bought a dress about a month ago. I found a good selection of fashionable clothes that I liked. The item I ordered came packaged very well and securely.

Date of experience: June 19, 2021
Arizona
1 review
0 helpful votes
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I have been shopping for clothes from this online store lately and I love it! Great prices, good quality and different styles that you cannot find in a normal store, the sizes are exact from the description! I really recommend shopping at this online boutique.

Date of experience: June 17, 2021
California
1 review
1 helpful vote
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Very satisfied!
July 16, 2021

I ordered my clothes 2 weeks ago. I have received emails with the follow-up of my order. So far I am very satisfied with the service of this website.

Date of experience: June 16, 2021
California
1 review
0 helpful votes
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Very good company.
July 16, 2021

The quality of the clothes in this online boutique is very good, and I had a problem in my shipping order and I took them to the service by emial, it was very helpful and they are nice.

Date of experience: June 16, 2021
GB
1 review
0 helpful votes
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I love this online boutique, Great clothes with great prices. Shipping is relatively fast considering that some of the things travel from abroad. I have already recommended this website to everyone!

Date of experience: June 15, 2021
Canada
2 reviews
0 helpful votes
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TOO HARD TO FIGURE OUT WHAT IS NEEDED FOR
'BUY 5 GET THE 6TH FREE' & DISCOUNTS, ETC.
WHATS ON SALE - WHATS NOT
WHEN DO I QUALIFY FOR A GIFT,
ITS ALL VERY UNCLEAR...

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021

TOO HARD TO FIGURE OUT WHAT IS NEEDED FOR 'BUY 5 GET...
July 4, 2021
Previous review

TOO HARD TO FIGURE OUT WHAT IS NEEDED FOR
'BUY 5 GET THE 6TH FREE' & DISCOUNTS, ETC.
WHATS ON SALE - WHATS NOT
WHEN DO I QUALIFY FOR A GIFT,
ITS ALL VERY UNCLEAR...

Date of experience: June 4, 2021
GB
1 review
0 helpful votes
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Sure, shipping is slow, but I don't mind waiting, especially if it's free and it's coming from a long distance. They've made up for it by giving me discounts and free items for my next order, which is great because then I'll save even more. The clothes I have received have been of decent quality, the designs are always as shown in the image on the website!

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Very recommended!
July 13, 2021

I really love this online boutique. I am not placing an order on this website for the first time and every time I am completely satisfied with the quality. Wide range, the latest models, all stylish and high quality at affordable prices. Order send quickly, I highly recommend this website.

Date of experience: June 13, 2021
South Carolina
1 review
0 helpful votes
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I emailed company after 2 weeks and they implied I was being impatient, 3 weeks later (Total of 5 weeks after ordering) it still says processing. If you are in the USA do not order from this company as it is in the UK (did not know until after I ordered.) The sense of urgency is non existent.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
GB
1 review
1 helpful vote
Follow Nadrea K.
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I am ordering all kinds of clothes from this website for more than 8 months and the quality always amazes me! My honest recommendation!

Date of experience: June 13, 2021
GB
1 review
0 helpful votes
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Very easy to navigate site, great variety of clothes very satisfied with the quality and especially the very fast online service.

Date of experience: June 11, 2021
New Mexico
1 review
0 helpful votes
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Sizing is difficult, otherwise great clothing
June 11, 2021
Updated review

Pretty good, but the sizes on the clothes is so varied that eery time I order I end up needing to return 2 out of 4 items. Unfortunately it's such a pain to do a return to China, that I end up eating the expenses of clothes that don't fit.

Date of experience: June 10, 2021

Pretty good, sometimes the page jumps around which...
December 19, 2020
Previous review

Pretty good, sometimes the page jumps around which makes it hard to use.

Date of experience: December 18, 2020
GB
1 review
0 helpful votes
Follow Isadora H.
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Excellent clothes!
July 10, 2021

Just the shirts I was looking for - great clothes and great online service. Thank you for making it easy to buy clothes on the internet!

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
Follow Reba T.
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I always have trouble finding clothes on the internet that fit correctly and provide design, but these websites have clothes that do exactly that and are great.

Date of experience: June 9, 2021