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Lilicloth

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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California
2 reviews
0 helpful votes
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MUST HAVE SHIRTS
August 16, 2021
Updated review

I love all the designs for your shirts, and the variety of colors.

Date of experience: August 16, 2021

I love all the designs for your shirts, and the variety...
July 14, 2021
Previous review

I love all the designs for your shirts, and the variety of colors.

Date of experience: July 13, 2021
Ohio
1 review
0 helpful votes
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Dependable
August 16, 2021
Updated review

Unlike other FB merchants, this one processed the order correctly and delivered the product in a reasonable time frame. Product was good.

Date of experience: August 16, 2021

Convoluted check out/payment process
August 16, 2021
Previous review

Convoluted check out/payment process

Date of experience: July 17, 2021
California
1 review
0 helpful votes
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CHINA
September 15, 2021
Updated review

When I first signed up you offered 50% off 1st purchase. When I entered code at checkout you declined it. Not nice. Then I find out they are made in China. Still not nice.

Date of experience: August 16, 2021

When I first signed up you offered 50% off 1st purchase
August 16, 2021
Previous review

When I first signed up you offered 50% off 1st purchase. When I entered code at chkot you declined it. Not nice.

Date of experience: July 17, 2021
Arizona
1 review
0 helpful votes
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Very pleased with my experience.
August 16, 2021
Updated review

Fun site. Hard to limit spending! I like the individual item size charts. Makes picking the right size so easy.

Date of experience: August 16, 2021

Fun site
July 16, 2021
Previous review

Fun site. Hard to limit spending!

Date of experience: July 16, 2021
Germany
1 review
0 helpful votes
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Noch nie entäuscht worden
August 16, 2021
Updated review

Hab bis jetzt keine Probleme gehabt. Alles ok. Die Lieferung kommt einigermaßen zügig. Bekomme genau das was ich bestellt hab und auch erwartet hab. Die Beschreibungen auf der Seite entsprechen der Ware

Date of experience: August 16, 2021

Hab bis jetzt keine Probleme gehabt
July 17, 2021
Previous review

Hab bis jetzt keine Probleme gehabt. Alles ok.

Date of experience: July 17, 2021
New Jersey
1 review
0 helpful votes
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Worth the wait
August 16, 2021
Updated review

Site was easy to manage even for a computer illiterate senior like me

Date of experience: August 16, 2021

Site was easy to manage even for a computer illiterate...
July 17, 2021
Previous review

Site was easy to manage even for a computer illiterate senior like me

Date of experience: July 17, 2021
Idaho
2 reviews
1 helpful vote
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Cute clothes.
August 16, 2021
Updated review

Everything good, no complaints. Nice clothes and shoes.

Date of experience: August 16, 2021

Easy to order
July 16, 2021
Previous review

Easy to order. Will rate again once arrived.

Date of experience: July 16, 2021
Illinois
1 review
0 helpful votes
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Super comfortable pants that make exercise fun. My new favorite sportswear. It's always great to get a bargain with great deals online.

Date of experience: August 16, 2021
Hawaii
1 review
0 helpful votes
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ONE MONTH & COUNTING?
September 15, 2021

Really? You expect your customers to wait OVER A MONTH AND COUNTING to receive a SUMMER SHIRT? REALLY?

I have asked over and over for a refund! What have I received? A LOT OF GIBBERISH!

I ordered a couple SUMMER SHIRTS A MONTH AGO to be worn THIS SUMMER. Labor Day is just around the CORNER. I do NOT want these shirts for NEXT SUMMER! IN FACT I DO NOT WANT THE SHIRTS, I WANT MY MONEY!

Pua

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2021
Miss W. Lilicloth Rep
over a year old

Sorry that you are not satisfied with the shipping time.

Could you please send us your order number to check for you?

It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.

If you run into any issues, please do not hesitate to contact us at [email protected].

Texas
2 reviews
0 helpful votes
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Great experience!
August 16, 2021

It showed a 50% discount and then it did not show up on the check out.

Date of experience: August 15, 2021
Florida
1 review
0 helpful votes
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T shirt sayings good fabric wearable
August 16, 2021
Updated review

T-shirt fabric ok dress fabric not a pleasant texture. Put it in the goodwill bag... not the way it was described. Finally learned how to order Chinese sizes.

Date of experience: August 15, 2021

Easy fast hope the fabrics are decent
July 16, 2021
Previous review

Easy fast hope the fabrics are decent

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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Matches expectations
August 16, 2021
Updated review

Update after receiving order: Products are as expected; not super high quality, but not expensive either. Mostly synthetic imported tops; soft, lightweight, colorful & pretty, but not something to wear every day. The jewelry is costume jewelry quality and smaller than expected.

Date of experience: August 15, 2021

The products look lovely; I'm hoping they are not cheap...
July 16, 2021
Previous review

The products look lovely; I'm hoping they are not cheap & trashy. There are more I'll purchase if the quality of my first order is good.

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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Not true to size!
August 15, 2021
Updated review

I love my shirt but it fits tightly. I like my tops loose but a 2XL wasn't very large. After washing it, the trim on the neck and sleeve rolled up. Going to try drying it flat instead of on a hanger. People love it!

Date of experience: August 15, 2021

Shipping is overpriced and I don't think I will receive...
July 16, 2021
Previous review

Shipping is overpriced and I don't think I will receive this in two weeks. Prove me wrong. From China?

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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I had problems with the shopping cart and it was taken care of immediately by email. Thanks, it's great to have access to such a wide range of clothing on the web!

Date of experience: August 15, 2021
Alabama
1 review
0 helpful votes
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Showed me a discount code for first time shopper then took it away?

Date of experience: August 15, 2021
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Did you click on APPLY button to activate your coupon code?

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.


Showed me a discount code for first time shopper then...
May 2, 2021
Previous review

Showed me a discount code for first time shopper then took it away?

Date of experience: April 1, 2021
Virginia
1 review
0 helpful votes
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Dresses didn't fit.
August 15, 2021
Updated review

The items i chose were cute and inexpensive, but the dresses did not fit. I have always worn extra large but the dresses were very snug. I was not really crazy about material either. The ordering process was so easy.

Date of experience: August 15, 2021

Easy shopping
July 16, 2021
Previous review

Easy shopping

Date of experience: July 16, 2021
Michigan
1 review
0 helpful votes
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Just what we wanted.
August 15, 2021
Updated review

Ordering was straight forward and the product was something we really wanted.

Date of experience: August 15, 2021

I had difficulty navigating the site
August 15, 2021
Previous review

I had difficulty navigating the site.

Date of experience: July 16, 2021
District of Columbia
1 review
0 helpful votes
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I understand your policy.
August 15, 2021
Updated review

Shipping costs neatly as much at the shirt. I haven't received the shirt yet. Maybe it will seem heavy enough to warrant the shipping cost.

Date of experience: August 14, 2021

Shipping costs neatly as much at the shirt
September 11, 2021
Previous review

Shipping costs neatly as much at the shirt.

Date of experience: August 12, 2021
Oregon
1 review
0 helpful votes
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Took a while
August 15, 2021

I ordered a t for my husband, came pretty quick, my shirt took over a month(from China) I like it tho. Will be fun to wear!

Date of experience: August 14, 2021
Montana
2 reviews
0 helpful votes
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Several clothing items
August 14, 2021
Updated review

The quality of your clothing is not the best. With that being said the fit is pretty close to what it should be.

Date of experience: August 14, 2021

You have some really nice clothing I wish the sizes...
July 15, 2021
Previous review

You have some really nice clothing I wish the sizes were consistent.

Date of experience: July 15, 2021